Cons: I never got to pick up the car. I ran into traffic and was literally 3 minutes late. I called ahead to let them know and asked if they could stay open 5 min so I could get the car. Instead they told me they closed promptly at 5:00 and there was nothing they could do about it. Extremely poor customer service
Pros: I was able to get what I needed, when I needed for a great price. Ben was very nice and friendly and explained everything and even answered a question when I called later after renting the vehicle.