Rensselaer Car Rentals

Cons: Computers were down, but the staff did their best in a rough situation.

Cons: Office location

Cons: Hertz limited the cars top speed and top radio volume. In TX, where speed limits are high, we could barely keep up with the traffic. We had a long trip with plenty of podcasts etc. planned, but couldn't hear them above the road noise. What a pain!

Cons: The car wreaked of smoke. I had to drive with windows opened, hit it with large amounts of Febreeze and leave windows opened during night to be able to tolerate the stench. I reported it when picked it up, but thought it would "air out" quickly. When I returned it. I was told "there isn't much we can do about it, people aren't supposed to smoke". Next time, I will absolutely refuse any car smelling of smoke.

Cons: The price was a bit high

Cons: Reservation was for Saturday 1p pick up and Sunday noon drop off. There was no warning at time of booking online that I could not return the car on Sunday to this location. So I had to pay an extra fee to return the car elsewhere. It's not a huge deal, but it's annoying. Mostly because I would have made my reservation elsewhere, and saved a few bucks.

Cons: I felt pressured to upgrade the vehicle by the clerk. He stated they were short on the type of car I had chosen and prepaid for. He kept trying to up-sell me to the point where I caved because I was running late.

Cons: No issues

Cons: Car smelled like cigarettes

Cons: No transportation provided from the airport. It cost me an additional $53 to get a cab. Never again!

Cons: The vehicle its self wasn't my favorite. I had wanted a car. I drive a jeep so I didn't think it'd be that bad but it was like a bubble.

Cons: The vehicle its self. I asked for a economy car and was offered a camera for $10 extra a day, an SUV, which I declined both to be give the Chevy bubble. Wasn't thrilled but I drive a jeep so I didn't think it'd be that bad but I do not prefer it, that is for sure!

Cons: The place was super busy when I arrived to pick-up the car so there was a slightly longer wait than usual. A prior renter of the car I had must have smoked in it. When the fan was on there was a faint smell of Cigarette or more likely cigar. There were two empty bottles under the seats (OJ and Gatorade)

Cons: N/A

Cons: There were a lot of charges beyond the advertised daily price that were either disproportionately high or didn't make sense. Dropping a car off at a different location results in a $130+ fee (this is if you tell enterprise before hand. It is probably higher if you don't). It was cheaper for me to rent from Thursday to Monday than from Saturday to Monday.'

Cons: Reserved an Enterprise Car Rental for the following day with a pick up time of 9:00 am, using KAYAK. I received a call from Enterprise at 7:30 am (the morning I was going to pick up the car) informing me that a car would not be available until the afternoon. The Enterprise Employee told me that KAYAK has no clue if cars are available. I had an appointment that I could not miss. I spent the next hour and a half on the phone, trying to rent a car and ultimately had to borrow a car from a family member.

Cons: On returning the car, there was about a 10 min slot where I didnt know what to do or to whom to talk. It seemed that everyone was a lil flustered. The main problem was that the first guy to see me didnt let me know that someone would be with me even tho I greeted him, he simply passed me by. When I walked into the ofc, a guy at the desk was walking out and did tell me that someone would be with me. I'd already parked the car in a spot and checked it over by then. Was jus at lil strange and frustrating, but the agent who did finally help me was very pleasant and efficient. 9/10 I'd rent here again.