Reviews for Hertz in San Jose
- All reviews 100%
Sep 22 2016
Cons: I was misled about the price of the vehicle as I was checking in. I was charged an extra fee when dropping off.
Sep 19 2016
Pros: Great camping truck. Fit four adult men and camping gear. Air conditioning worked great and the radio has an aux in port.
Cons: It was a bit of a tight fit for the guys sitting in the back. The truck bed is pretty small, and the truck is the base model with no options added (power locks, power windows, etc)
Sep 7 2016
Booked A mini van for Sep longweekend
Cons: I booked the minivan and the money got debited immediately from my account. I had my reservation from 12Pm and reached @ 3:45 PM since the money got deducted assuming the minivan will be available but to our suprise the vehicle I booked was taken by some one who booked the reservation late. after 10 - 15 mins finally said they had a bigger vehicle Toyota Sienna and told they will give it for an extra 15$ per day since its a deluxe SUV, since we dont had any option, we agreed to pay, after getting the keys we found the passenger side mirror broke down and couldnt stay and its falling down, after telling to them they said we know about it and you wont be covered for any liability, first thing is when they gave the keys they havent told us, but when we found it they said we knew abt it. after some questions their mechanic came and fixed with some glue. we completed the tour by taping the side mirror and with the glue we completed the trip. When dropping the vehicle they waived all the extra charges(for upgrade) and taxes which I am supposed to pay. I got a better deal but only problem if I booked a car and paid upfront and due to my personal reasons if I want to cancel cannot do it and my money will be gone they wont refund it. why that doesn't apply to rental car agency, the only option given was either to take the toyota sienna or they can refund the money in the account. Please be sure when taking the reservation.
Sep 6 2016
Cons: The fact that I was charged one amount online and then a lower amount when I picked up a car at Hertz. Another thing is that I requested to be picked up and dropped at San Jose International Airport.