Reviews for Alamo in San Jose
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Sep 20 2016
Van Rental to move daughter to college
Pros: Easy pick up at SJC airport; huge inventory. Great gas mileage despite size. Chrysler van was comfortable and the easy-to-fold seats provided plenty of room for our daughter's dorm room contents. Best of all, the price from Kayak was EXACTLY what we were charged by Alamo. That has never happened before; there are always other charges.
Cons: An auxiliary cord or USB connection to the audio system to play our iTunes would have made the trip down I-5 shorter. Otherwise, nothing.
Aug 31 2016
Value for money
Pros: Gas mileage
Cons: Vehicle struggled to accelerate
Aug 18 2016
Pros: Van performed well, very comfortable. Adequate room with 3rd row up for a lot of baggage.
Cons: This vehicle had been rented to a family before, it appears, perhaps for an extended vacation. The van had 19k miles but the upholstery was very grimy, with spills and dried food. The right side sliding door window had been broken, based on tape residue around the window and glass shards on the floor. I had to clean the vehicle before using it. Also, a maintenance required notice appeared when I picked it up. I informed the agent on my return and he adjusted the bill and made note of the need for a thorough cleaning. A good experience that started a bit off.
Aug 18 2016
Pros: Great customer service from beginning to end!!