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One location in San Jose
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Reviews
8.0 Very good
Anonymous, Sep 2024
Full-size
10.0 Wonderful
Anonymous, Jan 2024
Luxury
2.0 Poor
Anonymous, Dec 2023
Intermediate
10.0 Wonderful
Anonymous, Nov 2023
Full-size
10.0 Wonderful
lillian, Sep 2023
Minivan
10.0 Wonderful
Anonymous, Jun 2023
Compact SUV
10 locations in San Jose
Locations in San Jose
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Reviews
8.0 Very good
Michelle, May 2024
Supplier choice
2.0 Poor
Anonymous, Mar 2024
Premium SUV
10.0 Wonderful
Anonymous, Jan 2024
Intermediate
2.0 Poor
Cliff, Nov 2022
2.0 Poor
Ashley, Oct 2022
2.0 Poor
Anonymous, Oct 2022
One location in San Jose
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Reviews
10.0 Wonderful
Tim, Oct 2024
Intermediate SUV
2.0 Poor
Anonymous, Sep 2024
Compact SUV
10.0 Wonderful
Anonymous, Jul 2024
Minivan
8.0 Very good
Anonymous, Jun 2024
Intermediate
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
10.0 Wonderful
Carlos, Jan 2024
Premium SUV
9 locations in San Jose
Locations in San Jose
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Reviews
10.0 Wonderful
Anonymous, Apr 2024
Minivan
4.8 Mediocre
Sergio, Oct 2020
Cons:
We rented for a month an SUV in order to go from CA to FL. The internal electrical stopped working on our way there. When I called to alert the problem in California, they told me to go to the nearest airport enterprise location in FL. Here, their first answer was that I should take it to a Firestone store to get it checked. I called the nearest Firestone and they told me they couldn't touch the car being so new and low milage; it was the dealership's problem. I called enterprise again and they told me to take it to the nearest dealership. At the dealership they told me that they can't service a car brought in by the customer. With enough frustration built, and the original San Jose office shinning by their absence, I demanded a simple swap of the car but they made me call 4 different enterprise locations in FL looking for an SUV replacement. An assistant manager in Daytona finally managed to put us in a minivan, but all of this took 20 calls and 3 days of painful dodging by their representatives. I will definitely be dodging their service in their future. Not recommend.8.0 Very good
Carolyn, Sep 2020
Pros:
All good3.2 Poor
Aldo, Aug 2020
Pros:
Price did not show fees upon pickupCons:
Show all fees instead of catching your consumer off guard10.0 Wonderful
Anonymous, Aug 2020
Pros:
Staff was quick to help. Great car.Cons:
Nothing4.8 Mediocre
Anonymous, Jul 2020
Pros:
Friendly staff.Cons:
1. Someone picking up the phone (called two open locations, no answer, one said to leave a message). 2. Being given instructions for one-way drop off at airport at time of rental or at least posted in rental car drop off lot. I had to call Enterprise to find out what to do once I parked the car as there was no attendant (Medford, OR). 3. Receiving revised receipt. There "special" car was a huge, double-cab pick up truck. Basically, no trunk and this was an airport pick up. So, I upgraded to a Toyota Corolla. When I dropped off the car, I was told a receipt would automatically be emailed to me but I never received and had to contact customer report for a copy.2 locations in San Jose
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Reviews
10.0 Wonderful
Anonymous, Aug 2024
Full-size SUV
6.0 Okay
Thomas, Apr 2021
Pros:
The car was clean and the price was very fair. However, see below...Cons:
I rented a certain class for not only the luxury comfort, but for the size. However, Dollar did not have the car I rented. They first tried to down grade me to a lower class, but larger car. I did not think this was fair so I did not agree. We went through the options and I explained, due to having two of my elder uncles with me and their need for a larger car, I needed something larger. Eventually a larger car was offered, but at a much higher rate. Again, I did not agree as a car in my category should have been available to me. Eventually I was offered another luxury vehicle (supposedly in the same class), but much smaller and the entire weekend we had difficulty getting my uncles in and out of it. Due to the inability to have a car ready for me in the class I rented I would have preferred the “upgrade” to an adequate car but the agent would not agree without additional payment to which I did not think was fair.10.0 Wonderful
Anonymous, Feb 2020
Pros:
Staff very friendly and helpfulCons:
Should be more proactive in looking for damages during inspection10.0 Wonderful
Ernesto, Feb 2020
Pros:
Friendly service4.4 Mediocre
Christopher, Dec 2019
Cons:
I prepaid and Dollar upsold my poor mother. Never again will I use kayak for car rentals.10.0 Wonderful
Anonymous, Nov 2019
Pros:
The whole experience was a breeze and was fastCons:
No complaints2 locations in San Jose
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Reviews
2.0 Poor
Anonymous, Sep 2024
Compact SUV
2.0 Poor
Anonymous, Mar 2024
Compact
4.4 Mediocre
Anonymous, Nov 2020
Pros:
Pick up has been painful. Drop off was cumbersome. Still awaiting my final receipts.7.2 Good
Anonymous, Oct 2020
Pros:
Straightforward process. Car feels cleanCons:
The hood of the car open but there was no indication of it on the car. Found out when it started moving on the freeway. This put my life in danger. Staff should have made sure that the hood was close and the car should have warned the driver that the hood is open.6.4 Okay
Mike, Sep 2020
Pros:
The staff were very friendly at pick up and drop off and the car was clean. It had a few scratches, but nothing too bad. Fuel economy was better than expected.Cons:
The price was significantly better than other companies for the same type of car and it would have rated a higher score on value for money if it were not for the fact that the car needed some TLC. The engine sounded rough under load (like it was knocking), it needed oil (which I added) and the convertible top had trouble locking properly when it was lowered. I noticed later that the key had a sticker on it that said "check engine", but it seems that was not done.9.2 Wonderful
Anonymous, Aug 2020
Pros:
Staff was very helpful and friendly at SJCCons:
Car wasn't in spot marked on envelope. Had to look around for a few minutes to find it.One location in San Jose
Locations in San Jose
1659 Airport Blvd
+1 888 749 8227
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Reviews
2.0 Poor
Fabian, May 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Jan 2024
Standard SUV
2.0 Poor
Anonymous, Oct 2023
Intermediate SUV
10.0 Wonderful
Anonymous, Oct 2022
4.0 Mediocre
sharrin, Oct 2022
10.0 Wonderful
Jim, Aug 2022
5 locations in San Jose
Locations in San Jose
1350 N 1st Street
+1 669 223 1570
1659 Airport Boulevard Ste 2
+1 408 993 2224
2180 Tully Road
+1 408 809 0502
2200 Eastridge Loop Ste 1104
+1 669 255 4088
3680 Stevens Creek Blvd, Ste B
+1 669 223 0424
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Reviews
4.0 Mediocre
Anonymous, Oct 2024
Full-size
10.0 Wonderful
Anonymous, Sep 2023
Economy
4.0 Mediocre
Anonymous, Apr 2021
Pros:
Staff was inept and inexperienced to handle a simple situation. We liked the car model.Cons:
The car was not cleaned at all. Surprising they rented out without cleaning and sanitizing in COVID times. After bringing this issue to the agent, he said he could not help it. I was mad but had no option but to take it. Myself and two of my family members cleaned the car inside out for two hours before starting the trip. Horrible experience. Won’t rent from Avis again.10.0 Wonderful
Anonymous, Aug 2020
Pros:
professional staff. very efficient checkin and return process. nice car in good shape and very clean. everything that I could ask for worked very well6.4 Okay
Anonymous, Jul 2020
Cons:
The car needs a good wash8.0 Very good
Cheryl, Mar 2020
Cons:
Rented from San Jose airport but actually was recorded as one mile away at a hotel pickup5 locations in San Jose
Locations in San Jose
1350 N 1st Street
+1 669 223 1795
1659 Airport Boulevard, Ste 3
+1 408 286 7850
2180 Tully Road
+1 408 809 0512
2200 Eastridge Loop Ste 1104
+1 669 255 4102
3680 Stevens Creek Blvd, Ste B
+1 669 244 4335
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Reviews
2.0 Poor
Anonymous, Sep 2024
Minivan
4.0 Mediocre
Anonymous, Aug 2024
Luxury
2.0 Poor
Anonymous, Aug 2024
Supplier choice
2.0 Poor
Jared, Jun 2024
Full-size
10.0 Wonderful
Anonymous, Feb 2024
Open air all terrain
6.0 Okay
Anonymous, Jan 2024
Intermediate SUV
One location in San Jose
Locations in San Jose
1659 Airport Blvd Ste 8
+1 844 370 8304
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One location in San Jose
Locations in San Jose
1659 Airport Blvd
+1 408 724 4400
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Reviews
10.0 Wonderful
Anonymous, Sep 2024
Compact
10.0 Wonderful
janet, Apr 2021
Pros:
Staff was excellent at pick up and drop offCons:
Had difficulty finding the actual registration desk. Confusing multiple floors/signing. Didn’t know Payless was also Avis.10.0 Wonderful
Anonymous, Mar 2021
Pros:
The staff was helpful. When I picked up the car, it had a half tank of gas. They told me to return it with the same amount, which I did. But when I got there, they charged me for the remainder for a full tank. I went to the desk and the agent there and guy who checked it out a few days before to me were very helpful and corrected it (refunded the difference).6.0 Okay
Anonymous, Mar 2021
Pros:
Clean car, employees at counter very politeCons:
For starters I thought I was renting car with kayak not with other party that I never heard of it. On paper it says I got car at 5:36 but reality was that car was no ready and got it at 5:59p not a problem understandable even if it delay me am put me to more traffic time but for them is not ok for us to turn late, I got there at 8;07p and seems I was charge another. My point is we don’t get discount for pick up late but get fully charged for being late “very fair”2.0 Poor
Anonymous, Oct 2020
Pros:
I can't cancel8.4 Very good
Anonymous, Aug 2020
Cons:
The signs at the airport were poor. Luckily a security guard arrived and directed me to the 4th floor. I rented from Payless, a sign at their counter directed me to Budget and, in the end I got the car keys from Avis. Car was small, as ordered, so the comfort wasn't excellent, but as expected. The onboard computer and controls, in the Nissan Versa, are hard to understand and reset. I never trusted the distance-to-empty indicator/estimate and when driving almost 2,000 miles that is important. Had two cellphones connected, one for calls and one for audio. The incoming calls always kept going to voice mail after pausing the audio. Overall excellent, but quirky. Recommend2 locations in San Jose
Locations in San Jose
765 Coleman Ave
1-408-573-7111
788 North King Road
+1 213 784 8585
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Reviews
10.0 Wonderful
Anonymous, Jul 2020
Cons:
Good overall2.0 Poor
Anonymous, May 2020
Cons:
Incorrect pick up address and contact information, no one there to assistOne location in San Jose
Locations in San Jose
Please Go To Fox Counter
+1 408 709 2950
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Reviews
2.0 Poor
Anonymous, Oct 2024
Intermediate
One location in San Jose
Locations in San Jose
561 West Hedding St.
+1 866 932 0060
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No reviews available
One location in San Jose
Locations in San Jose
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3 locations in San Jose
Locations in San Jose
1659 Airport Blvd
+1 800 940 9332
1701 Airport Blvd
+1 800 940 9332
561 W Hedding Street
+1 800 940 9332
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No reviews available
2 locations in San Jose
Locations in San Jose
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2 locations in San Jose
Locations in San Jose
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One location in San Jose
Locations in San Jose
788 North King Road
+1 213 784 8585
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No reviews available
One location in San Jose
Locations in San Jose
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One location in San Jose
Locations in San Jose
San Jose airport
+1 844 742 5870
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One location in San Jose
Locations in San Jose
1659 Airport Blvd Car Rental Center San Jose Ca
+1 408 709 2950
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No reviews available
One location in San Jose
Locations in San Jose
1701 Airport Blvd, San Jose, CA
+1 415 370 8478
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No reviews available
One location in San Jose
Locations in San Jose
San Jose Airport
+1 408 709 2950
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Along with a 15 passenger van, rental companies in San Jose offer 7 passenger vans.
Pick-up location | San Jose |
---|---|
Car types | Van, Minivan |
Rental locations | 57 |
Airport locations | 29 |