Pros: Hertz at the Sacrament Airport was wonderful and got us out of a mess created by Kayak.
Cons: Nothing, you botched our reservation completely and I do not know if I will ever book with you again and will tell everybody I know what you did to us. You embarrassed me and I ended up being charged a hundred dollars more because of your mess up! I will also share this with the BBB.
What you did was i asked for a reservation for a car pick up at the Sacrament International Airport and when I went to pick it up the reservation you gave me was in West Sacrament, 20 miles from the airport. How do you think we could get their without a car? We ended up having to make a new reservation at the Hertz counter at the airport for an addition $100. THanks for nothing.