Reviews for Dollar in Flint
- All reviews 100%
Oct 26 2016
No vehicle guarantee!!
Cons: Showed up at 8am and found I made the reservation for the wrong day(no big deal). Tried to get a vehicle and was told they had none. The attendant then told me he couldn't get me a car until 2pm. He said he had 38 rentals before noon and on 23 cars outside. I then went to the site and was able to book a car for 10am. When I went back up and asked him about it he said "we don't guarantee a vehicle". I asked him why the site allows me to book a vehicle when you don't have any or won't guarantee a vehicle? He said "that's the way the site is unless we call them and tel them to shut off the reservation"
Oct 17 2016
easy in & out!
Pros: fast service , cars were readily available just outside baggage claim
Oct 9 2016
Cons: Didn't explain rental agreement and ended up over charged for mutilple days and extra overages. Very poor customer service
Sep 13 2016
Pros: Everything besides service was great.
Cons: Car was not ready at pre-scheduled pick up time. We were told we had to wait for it to be cleaned or take a different car that was significantly more expensive. We asked if we could could an available car for the price of the original & were rudely told "that's not how it works". So we decided to wait for the reserved car to be cleaned which took at least 45 minutes. Employee offered no apologies & was extremely condescending.