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2.0
My reservation was at 6am- I didn’t walk out with a car until 7:55am. The staff lady was the rudest rep I’ve had in years. And I saw her be this way with multiple people. Was given electric car which I did not book. Then how am I supposed to find time to sit and charge it when I got it almost two hours late due to it needing to be charged. Worst rental experienceReviewed May 29 2023
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2.0
Only 3 people working with lines out the door. Took over 2 hours to rent a car. Majority of the issues were people had issues with not having credit card, or bank denying claim. Instead of having them step aside and take them after, they allowed the people to take 20 plus minutes to call their bank. Line would have moved much faster if they had people step aside and take the next person. Staff were rude. Would not recommend. Most other agencies did not have any lines.Reviewed May 29 2023
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2.0
No cars were available after paying for the rental. We saw one customer served in an hour of waiting. We ask for a refund and haven’t seen that processed yet.Reviewed May 9 2023
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2.0
i rent the car from kayak with dollars.We deal with $72,but $102 taken from credit card.Why did you take ekstra $30 from my credit cardReviewed Apr 3 2023
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10.0
GoodReviewed Mar 23 2023
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10.0
Really friendly, helpful staff. Easy process on both ends.Reviewed Feb 21 2023
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10.0
attitude was great!Reviewed Feb 6 2023
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2.0
The staff were rude and condescending. They said I did not have a reservation, and they refused to even look at my reservation confirmation. I will never book with Dollar again.Reviewed Dec 30 2022
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2.0
Terrible experience and actually never picked up vehicle.Reviewed Nov 13 2022
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10.0
The pick up at EWR airport was fine. The drop off at AVP airport was closed at 8PM Sunday night. I needed a 70 mile return trip the next morning to drop it off.Reviewed Nov 8 2022
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10.0
The checking area was very confusing. I stood on the wrong line (along with several other people) before we were told that we were on the wrong line.Reviewed Oct 10 2022
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8.0
All professional. Courteous staff. Waiting in a long line to be attended to, but maybe due to their prices being considerably lower than other car rental companies. Worth the wait!Reviewed Sep 15 2022
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