10.0
Michael was an outstanding agent and made the process very smooth and easy.Reviewed Apr 17 2023
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10.0
Car was great and clean! I had to use a rental because my flight from Newark to Montreal was canceled unfortunately I could not drop off the vehicle in an Enterprise in Canada so I had to drop off my family in Montreal and drive the car back to Plattsburgh and have my family pick me up with our car. It would have been much simpler to leave the vehicle in CanadaReviewed Mar 6 2023
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10.0
Nothing. All went smoothly.Reviewed Dec 28 2022
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10.0
Michael and Nadia were greatReviewed Dec 4 2022
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6.0
The car was okReviewed Sep 10 2022
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10.0
Please check the cars over more thoroughly. The tires were really in need of service and it caused issues in our trip.Reviewed Sep 3 2022
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10.0
Start to finish, reservation, linking account, pickup, and return. Excellent. Goodbye hertzReviewed Jun 20 2022
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8.0
Pros:Can't remember. Adequate.Cons:Can't remember.Reviewed Apr 19 2021
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6.0
Pros:The agent who finally helped was professionalCons:Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSSReviewed Sep 13 2019
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10.0
Quick service, new vehicle and friendly associate at the garageCons:NoneReviewed Jan 8 2019
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2.0
horrible customer service unfortunatelyPros:The carCons:Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.Reviewed Jul 14 2018
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10.0
Cons:All was great!!Reviewed Jul 1 2018
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