Book Economy Rent a Car car rentals in Orlando

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Reviews for Economy Rent a Car in Orlando

  • All reviews 100%
4.0/10 Mediocre
Based on 808 reviews
  • 4.5
  • 4.2
  • 3.4
  • 3.6

Recent reviews

Most recent
    2.0 Poor
    Sep 25 2016
    Rip off-Do NOT use!!
    Pros: Nothing
    Cons: Tired to add charges, charge rate. $200 rental would have turned into $500 if I let them. I did not. We walked out. Their excuse that their deceptive policies are in writing somehow justified them was absurd. Run away!
    3.6 Mediocre
    Sep 24 2016
    What a joke! Completely Awful Company!! SCAM! SCAM
    Pros: The shuttle guys were very nice, still can't believe they work for a low-life company like Economy!! BUT THAT'S ALL THAT WAS NICE!!!
    Cons: It's a bait and switch kind of deal. They shuttle you 15 minutes away and then hit you with the real price. The car I rented said with taxes and fees my payment should be around $120 and owner insurance is accepted however they do not tell you that in order to use your own insurance, they'll put a $1000 hold on your card. Then if anything happens they keep the $1000, regardless of what the damage was so you'll have to claim that with your insurance company. OR you can choose to use their insurance which will come out to a grand total of $370, which was definitely NOT in the budget!!!! Generally speaking, they were completely unforgiving about their deceit and kept saying that it's all in the 'fine print' which I then read and it in fact, is not in their fine print - so yet another lie. Once hearing the price, I had to step out to discuss it with my party and went outside and realized their were two other parties that had also had similar tales. One they had even charged her card during the "free" reservation and the company insisted that they hadn't and would need an additional $150 deposit, until she pulled out her bank statement and even then, they didn't apologize for their mistake. I had another member of my party rent a 12 passenger van. Upon her arrival, they said they didn't have the 12 passenger van she had reserved so she would have to get the 15 passenger van instead and pay for the price of the 15 seat van. REALLY?! THEN the van only had 10 working seatbelts!!!! Which we didn't realize until after we had paid and they refused to give a discount and they didn't have another van could accommodate the rest of our party. Then the kids ended up getting cut all week long on the lovely broken seat belt inserts that the company had just taped up with masking tape. When we returned, they said they would give us a partial refund to make up for the fact that the seat belts didn't work but gave no concern that many of the party members had been injured on them and that they were a complete safety hazard. They then wanted $350 in damages for a broken handle that was broken and in the glove box before we even rented the stupid van. JUST STAY AWAY!!! These people are crooks!!!!!!
    2.0 Poor
    Sep 24 2016
    Worst service ever
    Cons: Rude staff who tired to tack on extra fees, became snarky when I refused the fees. Spent more than 1.5 hours trying to check in and prevent extra charges. In the end, they successfully were able to tack on $50 by transmitting my electonic initials from a screen where I was initiallin terms and conditions (I had to request to actually SEE the rems and conditions which took another 10 minutes). The initials were transferred electronically onto the bottom of the fees sheet which had an extra $50 tacked on. I asked them to remove the charges and they pointed to a place that said all charges were nonrefundable. I argued for an hour that I never signed the document of the charges. In fact I had explicitly asked all along the way about the charges. It was one of the most frustrating experiences ever. In the end the sales person took a picture of a screen of the computer where he SAID his manager would refund the supplemental charges, but couldn't do it now. OF COURSE, no charges were ever refunded.STAY AWAY FROM THIS SCAM PLACE!
    4.0 Mediocre
    Sep 24 2016
    The worst car rental company ever
    Pros: The vehicle was ok. It was clean, good mechanical shape.
    Cons: First, we waited for about half an hour at the airport, for the shuttle, even though they knew our flight time and ETA. When we got to their office, another excessively long waiting time even when I was the only one in line. They finally called me and start adding fees and insurances and tolls fees that really bump up the rental price 3x the internet price. This is a total rip off. They said that it is written on their "terms and conditions" but the problem is that you do not get to see that until you are at their facilities. Believe, NEVER AGAIN!. KAYAK eliminate this company from your choices or we will consider Kayak part of the problem too!

Where can I find Economy Rent a Car car rentals in Orlando?

7640 Narcoossee Rd, Economy Rent a Car car rentals


7640 Narcoossee Rd


888 538 3598
Economy Rent a Car
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