Reviews for Avis in Orlando
- All reviews 100%
Apr 16 2017
Poor Pick Up and Drop Off
Pros: Comfortable driving car.
Cons: Preferred member car was not ready at the pick up desk, and the lady was very hard to understand with her accent. Turn in of car was backed up and congested.
Mar 23 2017
Long wait times
Pros: The affordability of the rental was acceptable to me and my family
Cons: Upon arrival of the pick up desk we found the line to be really long. Our pick up time was at 10am and we waited a little over an hour in just the line. As a destination location we thought the service would have been more efficient if there were more service rep desks open. No other car rental services had lines as long, and there were only two out of what looked like five or six stations open. After about 30-40 of waiting, another service member asked if people would like to walk to the other terminal for a shorter line. Although that was a nice gesture we feel that it could have been solved by staffing more reps in a busy spring break season.
Mar 10 2017
Feb 25 2017
Great Price, Overall Fast Service-Disappointed wit
Pros: Great price, and no hidden fees or expenses. Easy and quick pick up and drop off. Vehicle was clean and new.
Cons: It was described as a 7+ passanger van with space for 5 suit cases. However, could not take out or put down the seats making it extremely difficult to put our luggage, stroller, etc., in the van. We asked what we could do when leaving the gate to move or remove the extra seats to accommodate our baggage and we were told there was nothing that could be done. The vehicle description was correct in stating "for 7+ passengers", but not made to transport suitcases or other larger items. Back packs or personal items that can stow at your feet only.