Reviews for National in Orlando
- All reviews 100%
Jun 5 2016
Pros: Fast dropoff.....good service
Dec 29 2015
Pros: Got the job done
Cons: Nothing really
Dec 17 2015
Lack of good communication and service at MCO
Cons: I arrived early in the morning to find no service rep around. Had to check in on a not so user friendly automated kiosk. After choosing a car I found that there was no one in the check out booths. Had to call National and they told I should go to the Alamo check out booth to exit. Having appropriate signage at checking and checkout outlining what to do when there are no service reps around would save customers a lot of headaches.
Oct 26 2015
Pros: I pulled up to the resort where National was located and walked in, got my receipt and left.
Cons: The office was so small, they had the door locked when I got there only to find a girl at the computer when she unlocked the door and the guy sitting there. After the transaction, I had to walk to the opposite side of the resort to try and locate the car. Not very professional nor good customer service.