Book Hertz car rentals in Orlando

Pros: The advertisement to get me to order the vehicle.

Cons: The vehicle was a complete piece of garbage. It was the most run down vehicle I have ever seen. It left a very bad taste in my mouth. Worst encounter ever! cop247@aol.com

Pros: We received a Toyota Highlander! Love Highlanders.

Cons: It nearly took us as long to get our car as it did to fly from Wisconsin to Orlando. They should have a separate line for people who reserved online and those who didn’t. Terrible service at the counter. Car was filthy on inside. The windows were streaky, door panels were visibly dirty, and carpet was clearly not vacuumed. Even found a small toy in the back cup holder. Unacceptable given we’re still dealing with the pandemic.

Pros: nothing

Cons: they could have provided a vehicle or refund

Pros: Nothing

Cons: Everything. This was the classic bait and switch! No signage letting you know to pickup at terminal A only. Car was not cleaned at all. Goldfish fish crackers, dirt and crumbs, hand prints all over the inside which tells me it was never disinfected!!!! The suspension was shot, breaks are noisy, parking assist needs servicing affording the the dash. I will never ever ever ever ever ever rent for this company. They are in bankruptcy so they don’t care at all. They have nothing to loose by screwing people over

Cons: When I arrived at the pick up location, they were closed. I had to the rent straight from Enterprise. I’m expecting a refund. Colleen Boruch.

Pros: Car is what description said. 1-800 number customer service was good.

Cons: Car was not “enhanced cleaned.” Trash was left inside the car. There were white finger prints on the backs of seats. We were told at pickup that there was a $200 hold and a $500 hold was taken. We tried to point out scratches and issues with the car at pickup so we were not charged at drop off and we were brushed off. Gas tank was not completely full at pick up but we had to return it completely full.

Pros: The location was hidden behind a body shop and inside there it was a single room off to the corner. Not easy to find and it was over 30 mins from the airport, if you don't hit too much traffic.

Cons: Location and the price was so much higher than we have been paying. Shortage of inventory and high demand isjgjgjggg I get it. But the prices.

Cons: Car smelled like weed and cigs refused to switch cars

Cons: I need a receipt...?

Pros: Pickup was terrible and car was not available. Had to go to different location and car was still not avail. Waited very long time and car was not clean or filled with gas. Drop off was easy.

Cons: Need more staff that has authority to provide good customer service service.