Find reviews that mention:
10.0
Great staff and easy process.Reviewed Mar 28 2023
review from![kayak]()
2.0
Car was not available when we arrived. Had to sleep on airport floor and stand in line for hours. Ruined first day of vacation.Reviewed Mar 23 2023
review from![kayak]()
8.0
Very smooth and efficient service at the front desk.Reviewed Mar 22 2023
review from![kayak]()
10.0
Disliked the length of the line. You need me more staff to handle the load. Liked pretty much everything else. Great communication ahead of time regarding the Tesla and learning it’s features. Fantastic interactions with staff. Actual process once done waiting in line was smooth and clear. Gladly rent from you again!Reviewed Mar 13 2023
review from![cheapflights]()
10.0
Everything went well. Vehicle selection and MCO terminal C was limited. We have to take a shuttle over to terminal B to find a car, but it was a minor inconvenience. Everything else went great!Reviewed Mar 13 2023
review from![kayak]()
8.0
Had a problem with car fob and couldn’t start car. Took a long time on hold to get agent but they exchanged the car.Reviewed Mar 5 2023
review from![kayak]()
2.0
My reservation was cancelledReviewed Feb 24 2023
review from![kayak]()
2.0
No cars available even though it was prepaid and reservation was confirmed. All rental companies overbooked and left hundreds without transportation late at night. Still waiting for reimbursement.Reviewed Feb 23 2023
review from![cheapflights]()
4.0
Advertise full price including insurance I extended for an extra 5 days it ended up costing an extra $1500 because of insurance. I asked very clearly how much extra would it be and was told $700 but when the invoice came through it was double very confusing and not explained properly more like a con to make me pay more. I was very clear with my question of how much would the total be of what I need to pay and the extra and was told $700 but this was not correct. I’ve paid way too much for what I thought would be a good price not very happy with this at all and could not complain because I’m not in the same area anymore to be able toReviewed Feb 22 2023
review from![kayak]()
8.0
Great experience for a rental car company. The vehicle needed to be serviced but we didn't have any problems throughout our rental.Reviewed Feb 19 2023
review from![kayak]()
4.0
The car smelled horrible. In addition, The automated toll service is too expensive.Reviewed Feb 18 2023
review from![kayak]()
4.0
I didn't end up getting a rental because though I reserved the car the night before, they had no cars available when I got there. Why can't you guys call those with reservations, since you ask for my phone number, so I'm not wasting my time getting up there to later find out? It'd make it easier. Also, the millenial sitting at the desk didn't even appear bothered at 11a to smile or cordially engage with guests. Just so flat. Yeah, that really makes me wanna come back!Reviewed Feb 16 2023
review from![kayak]()