Reviews for Hertz in Orlando
- All reviews 100%
Oct 21 2016
Pros: I ended up 30 minutes from the airport, despite typing in MCO on my original search with dates. I must've hit the drop down for Orlando instead of MCO which is the second choice. When I typed in MCO....I MEANT MCO....not Orlando. You people chose to put Orlando at the prominent 1st position and not MCO which is second choice and off center. Then when I click the button to View Details, it says an address. I'm not from Orlando so I don't have any idea where Colonial Drive is. Since I told you people I wanted MCO when I typed that in, I thought everything on the site was MCO. I was wrong and you got me. Baltimore's airport rental cars are on New Ridge Road and not in Baltimore, BUT it is an airport location with shuttle. So you got me. I paid over $100 in cab fare as my punishment, and had to cancel a dinner reservation and meeting friends at Disney for a meal because I typed MCO but didn't know I had to make that choice again. The Hertz desk at the Ford Dealer on Colonial Drive said it happens all the time so evidently you people are ignorant to this issue or don't care. As I was walking out to my car, another couple, upset and aggravated, walked in and I simply asked "KAYAK?" And they said yes and went on to say....well, you can figure out what they said about KAYAK.
Cons: I typed in MCO...I shouldn't have to re-choose it. I TOLD you what I wanted. But it's my fault because evidently after being forced to tell KAYAK once again what I wanted, this time I clicked the wrong spot. Wasted time, dented my vacation, cost me an extra $100 and the aggravation.
Oct 20 2016
Cons: See above. We will never know.
Oct 18 2016
Cons: counter person - knowledgeable but not very friendly
Oct 6 2016
Worst car ever
Pros: The people who helped us were wonderful
Cons: The car. It didn't accelerate. POS. Dents & scratches. Half of the buttons and switches didn't work, slow to take off, and it shuddered any time you drive less than 35, braked, or hit the gas.