Book Hertz car rentals in Orlando

Reviews for Hertz in Orlando

Recent reviews

Traveler rating

Excellent

165

Good

69

Okay

73

Mediocre

186

Poor

0

Find reviews that mention:

pick up the carfriendly staff

car was cleancustomer service

car availablegreat experience

rented a carcredit card

wrong locationnever rent

location was closedcar was dirty

pick up and drop

2.0

Pros:I booked a compact car, but they gave me a cargo van and boxed me into the insurance. Cargo vans cannot be dropped off at the airport. I was told I could freely exchange it at an offsite hertz location. When I went to exchange the cargo van, I was hit with a bunch of exchange fees and they refused to get rid of the insurance I didn't want. Overall, this cost me 3 times estimate. I'll never be booking Hertz again. Next time they go bankrupt, I hope they get liquidated.Cons:I booked a compact car, but they gave me a cargo van and boxed me into the insurance. Cargo vans cannot be dropped off at the airport. I was told I could freely exchange it at an offsite hertz location. When I went to exchange the cargo van, I was hit with a bunch of exchange fees and they refused to get rid of the insurance I didn't want. Overall, this cost me 3 times estimate. I'll never be booking Hertz again. Next time they go bankrupt, I hope they get liquidated.Reviewed Jul 7 2021

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2.0

Cons:I started at the airport Hertz as it was not clear where to go. Waited over an hour to be told to go somewhere else. That site did not have any cars, I ended up with a truck that was not clean, smelled like smoke. Not comfortable to drive as I am short and seat height did not adjust.Reviewed Jun 22 2021

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10.0

Cons:Honest peopleReviewed Jun 1 2021

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10.0

Pros:Easy accessCons:No thoroughly cleaned. Weekend premium was excessiveReviewed May 24 2021

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2.0

Cons:That HERTZ location was closed for a weekend at the Pickup date and time.Reviewed May 16 2021

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2.0

Pros:Staff couldn’t understand EnglishCons:Rehire qualified peopleReviewed May 11 2021

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2.0

Pros:Hector from the airport who helped us resolve our problem.Cons:The hertz where I was sent to pick up my car was closed. I paid $60 in Uber rides and had multiple people tell me they weren’t going to help me because they weren’t responsible for the issue. The issue they speak of is their own store was closed !Reviewed May 11 2021

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2.0

Pros:The advertisement to get me to order the vehicle.Cons:The vehicle was a complete piece of garbage. It was the most run down vehicle I have ever seen. It left a very bad taste in my mouth. Worst encounter ever! cop247@aol.comReviewed May 10 2021

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2.0

Pros:We received a Toyota Highlander! Love Highlanders.Cons:It nearly took us as long to get our car as it did to fly from Wisconsin to Orlando. They should have a separate line for people who reserved online and those who didn’t. Terrible service at the counter. Car was filthy on inside. The windows were streaky, door panels were visibly dirty, and carpet was clearly not vacuumed. Even found a small toy in the back cup holder. Unacceptable given we’re still dealing with the pandemic.Reviewed May 9 2021

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10.0

Pros:Value was unbeatableCons:Radio would reset on occasionReviewed Apr 27 2021

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2.0

Pros:nothingCons:they could have provided a vehicle or refundReviewed Apr 26 2021

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2.0

Pros:NothingCons:Everything. This was the classic bait and switch! No signage letting you know to pickup at terminal A only. Car was not cleaned at all. Goldfish fish crackers, dirt and crumbs, hand prints all over the inside which tells me it was never disinfected!!!! The suspension was shot, breaks are noisy, parking assist needs servicing affording the the dash. I will never ever ever ever ever ever rent for this company. They are in bankruptcy so they don’t care at all. They have nothing to loose by screwing people overReviewed Apr 25 2021

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• Has the Hertz rental car policy in Orlando changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Orlando?

  On average a rental car from Hertz in Orlando costs $73 per day.

• What is the most popular rental car from Hertz in Orlando?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Orlando.

• How many car rental locations does Hertz have in Orlando?

  Hertz has 23 rental locations in Orlando. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Hertz have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes