Reviews for Advantage in Orlando
- All reviews 100%
Mar 28 2017
Fill Up Ripoff
Pros: Everything about our rental was great except the gas fill up....total RIPOFF
Cons: While we had the knowledge to fill up before dropping car off...it just so happened we did not see a station before ending up in airport. No big deal...just as easy to let them fill up....guess not...rate was over $9.00/gallon. That is just unacceptable.
Mar 27 2017
Cons: I never received confirmation from Advantage or from Kayak. Bottom line was I couldn't remember what company and had no record of reservation so I had to make a new reservation through a different app. I ended up paying a little more, but had a great experience with Alamo.
Mar 12 2017
Ok Advantage visit in Orlando
Pros: Everything went smooth during the check out process, taking all in all about 20 minutes. Picking up the vehicle itself was very easy, grab the key, walk to the right parking spot and away we went. Drop off was easy too, literally pulling up to the right spot, waiting for someone to come over, which took about three minutes, and handing over the key.
Cons: When I was completing the paperwork, the attendant wasn't very helpful when discussing the various options. The biggest problem being the sun pass toll pass. I asked him specifically if the sun pass was necessary, if there were a lot of toll roads in the area and he told me he didn't know. There are pretty much nothing BUT toll roads in the area. I never saw a NON-TOLL road to actually take. I had to talk with my friend who used to live in Florida to confirm that it was probably a good idea. Fortunately, adding it back on was super easy. However, while getting that taken care of, the two employees who were helping me were LOUDLY complaining about another employee. Not bad necessarily...but not very great presentation to a customer.
Mar 11 2017
Cons: Total money I was supposed to pay was $225 by online, however, they made me pay $610 with additional charges when I went to pick up the car. I have used other rental companies many times and this was my first time to pay more than the receipt price the company sent me my email. It feels like I was cheated by the company.