Reviews for Enterprise in Laguna Niguel
- All reviews 100%
- 7.3
- 7.3
- 6.7
- 6.0
Recent reviews
Most recent
10.0 Excellent
Standard
Feb 26 2016
Great location
Pros: I have been renting from this location for over 20 years. Very convenient always nice.
Cons: Prices are typically higher because of the surrounding area.
2.0 Poor
Economy
Dec 30 2015
taking advantage of their l>mixed hours
Pros: Having found a decent price I showed up on Saturday just past noon to find their doors closed. Upon reaching the manager the next day my reservation rate wasn't honored and I was given the run around by the local and national reps.
8.0 Good
Standard
Nov 2 2015
Truck rental
Pros: We loved the Chevy Silverado.
Cons: The center seat belt in the back was broken and not disclosed to us. When we got home we loaded the truck to go camping and then started to load the kids into the back seat and discovered the seat belt was broken. We had to change the way we had the passenger situation set up with another vehicle that was going with us which was not expected. When we told this to the rental place they said sorry and that was it. No refund or discounted rate due to the vehicle not being as represented by them. They could have handled this more professionally.