Reviews for Enterprise in Newark
- All reviews 100%
Nov 26 2016
Cons: Power port didn't work. Company was totally anal about scratches on outside of car. Seemed to be looking for any reason to add damages charge to rental.
Nov 20 2016
Cons: We got overcharge almost $200 of fees because the Entreprise representative instead of telling us that we were in the wrong location made a new contract without telling us and did not honored our reservation at all Result instead of paying $239.16 all charges included we end up paying $423.16 Shady people Would never go with this company again
Nov 14 2016
I was not given the correct rental.
Pros: I was given a free upgrade.
Cons: In the enterprise reps trying to act like they give such great customer service, they forgot to give me a toll paypass. I didn't realize until I was halfway home that my plates were not being read at the tolls. The enterprise rep had given me her card, I emailed her that I did not want to incur any charges for not having a pay pass, she never responded. Now I have to call them and I don't live in the US, to try and make sure I don't pay for their foolish mistake.
Nov 8 2016
Pros: enterprise people were excellent and very personable and flexible. Thought the customer service was excellent and would go back after that experience -- has been a long time since I used Enterprise