Reviews for Enterprise in Oak Lawn
- All reviews 100%
- 8.0
- 8.0
- 6.0
- 6.5
Recent reviews
Most recent
10.0 Excellent
Economy
Jan 29 2017
Best deal ever!!!!
Pros: The car! Got to rent a beemer for the same cost of a sub compact!
10.0 Excellent
Full-size
Jan 5 2017
Excellent Customer Service!
Pros: They called me to confirm my rental after I booked it (a human), which was a very nice touch. The staff at the rental counter were extremely friendly and got me in and out quick on pick-up and again on return. Very grateful for excellent staff at the Enterprise in Oak Lawn, Illinois (SW Hwy)
2.0 Poor
Full-size
Dec 12 2016
Cons: When I booked I said car rental at O'Hare Airport. Apparently I got an Enterprise car rental about 1 hours from the airport because it was cheapest. When I went to the Enterprise rental car at O'Hare, they told me that happens a lot, but they did not offer any customer service. It was like "oh well". I asked if they could book me a car there at their location and they said they couldn't. Finally, after asking what I should do, they gave me some of their"competitor" phone numbers at O'hare location and I contacted them. Of course it was more money and we had to take a shuttle back to the airport and then over to the other agency, but we finally got the car! Terrible experience!
7.2 Good
Intermediate
Nov 27 2016
Cons: i asked to pick up me they refused