Pick-up location | Oak Lawn |
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Car types | Compact, Economy, Full-size SUV, Intermediate, Intermediate SUV, Mini, Minivan, Premium, Standard SUV, Supplier choice |
Rental locations | 3 |
Popular agencies | Hertz |
Economy | $43/day |
Compact | $43/day |
Intermediate | $48/day |
Minivan | $107/day |
Full-size SUV | $101/day |
Mini | $49/day |
Premium | $42/day |
Intermediate SUV | $48/day |
Supplier choice | $52/day |
Standard SUV | $55/day |
Payless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Oak Lawn
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Reviews
9.6 Excellent
Dec 2017
Pros:
The drop off went smooth and the employees at the location by Midway airport in Chicago were very sweet and helpful.2.0 Mediocre
Nov 2017
Pros:
Never AGAIN!Cons:
NEVER AGAIN! This was booked less than a week before for car to be picked up on the Wed eve of Thanksgiving. They failed to disclose that they were not located with the other rental car companies at the airport, and that you have to take a 2nd shuttle that you call for to get to their lot. I started calling at 4:30pm and after 30 minutes of calling with no answer (once someone answered and hung up the phone), I took a cab to their lot only to find they were closed!!!! Took cab back to the airport and rented from Alamo, and the charge ended up being $110 less then Payless for the 3 day rental.6.8 Good
Jun 2017
Pros:
Late model car provided. Quick check-out, check-in.Cons:
Surprised by non-airport location. Long wait for pickup vehicle. Off-airport location with 5:00 pm closing time weekdays. Car needed exterior wash.7.6 Good
May 2017
Pros:
Clean car. Quick return. Good value.Cons:
Pick up/return not with other companies.7.6 Good
May 2017
Pros:
The price was affordable...staff was pleasant. Car was clean.Cons:
They don't tell you that you have to take a second shuttle from the first shuttle at Midway. The pick up office is so tiny, my luggage had to be brought in each piece at a time, since it wouldn't fit through the doorway. Only 2 people could wait in the office, it was so small. The parking lot does not have a drive to drop off car, so you just park it anywhere. No one tells you to write down your own mileage and bring it to the desk.9.6 Excellent
Apr 2017
Pros:
Clean well maintained and comfortable. Drove to NYC and back to Chicago for a wedding and was very happy.Cons:
Drop off was a bit long but not due yo employees but very rude customer. Handled well by person checking us in.6.8
Good
11 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Oak Lawn
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6.8 Good
Sep 2020
Pros:
Pickup and dropoff was greatCons:
The car looked clean but I had cleaning wipes and looks are deceiving. I used a half of container of the cleaning wipes and they was black after cleaning the car after I picked it up. The seats had some stains and brown stuff on them10.0 Excellent
Sep 2019
Pros:
The staff in oak lawn is excellent6.0 Good
Aug 2019
Pros:
Drop off was easy.Cons:
I did not like that the car that I chose was not available. This place has limited options. It took about 30-40minutes to get my car rental since they had to clean it. The car also did not have a full tank of gas. Recommend going to another place.10.0 Excellent
Jan 2017
Pros:
The car! Got to rent a beemer for the same cost of a sub compact!10.0 Excellent
Jan 2017
Pros:
They called me to confirm my rental after I booked it (a human), which was a very nice touch. The staff at the rental counter were extremely friendly and got me in and out quick on pick-up and again on return. Very grateful for excellent staff at the Enterprise in Oak Lawn, Illinois (SW Hwy)2.0 Mediocre
Dec 2016
Cons:
When I booked I said car rental at O'Hare Airport. Apparently I got an Enterprise car rental about 1 hours from the airport because it was cheapest. When I went to the Enterprise rental car at O'Hare, they told me that happens a lot, but they did not offer any customer service. It was like "oh well". I asked if they could book me a car there at their location and they said they couldn't. Finally, after asking what I should do, they gave me some of their"competitor" phone numbers at O'hare location and I contacted them. Of course it was more money and we had to take a shuttle back to the airport and then over to the other agency, but we finally got the car! Terrible experience!Avis
6.6
Good
13 reviewsCleanliness
8.0
Comfort
6.0
Pick-up/Drop-off
5.3
Value for money
7.3
One location in Oak Lawn
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10.0 Excellent
Dec 2020
Pros:
I’m probably never going to use another service except for you guys because of how smooth everything was!Cons:
N/A, I’m thoroughly impressed2.0 Mediocre
Mar 2020
Pros:
The young gentlemen at the front desk counter was very unprofessional and rude. He canceled my reservation and told me that he doesn’t need my business.Cons:
I honestly think that there is no help for this location. Unless they hire new people who are professional and friendly towards the customers.6.0 Good
Jul 2019
Pros:
Staff and service was very good.Cons:
I had booked a car Chevy Malibu or similar. They said I could only have a VW Beetle unless I paid additional fee and that they strongly recommended I upgrade given the performance and size of the VW.2.0 Mediocre
Jun 2019
Cons:
I didn't rent it from you after they raised my quoted price from $115 to like $180 please make sure I am not charged thank you2.0 Mediocre
Mar 2019
Pros:
There was nothing to likeCons:
The rep at the location called an hour before pickup to tell me they had NO INVENTORY!10.0 Excellent
Jul 2018
Pros:
They helped me when I had a problem with insurance - let me call from their phone (since it is very expensive to call from USA for Czech people), were smiling all the time, gave us clean car and drop off was very fast and easy.6.0
Good
18 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Oak Lawn
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2.0 Mediocre
Apr 2021
Cons:
The car was dirty. It had a tire that kept going flat with the lights in on the dash. It smelled like smoke.10.0 Excellent
Oct 2020
Pros:
Tonya was professional and efficient. She was working alone on reservations, line had 5 people ahead and 5 behind. Everyone walked in together almost and she was getting people in and out. Thanks Tonya2.0 Mediocre
Jul 2020
Pros:
You guys suck. I book online from you guys and when I showed up hertz told me they were out for cars. I would never recommend you guys or hertz to anyoneCons:
Actually have my car that i Reserved Next time I’ll just go to enterprise like I had to this time7.2 Good
Jun 2019
Pros:
Staff was great unfortunately car wasn’t cleanCons:
Carpet was soaked10.0 Excellent
Sep 2018
Pros:
The promptness in serviceCons:
Nothing at all10.0 Excellent
May 2018
Pros:
Very fast and easy pick up and drop off!Budget
5.5
Okay
21 reviewsCleanliness
5.0
Comfort
6.5
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Oak Lawn
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10.0 Excellent
Mar 2020
Pros:
YesCons:
Nothing, as expected10.0 Excellent
Nov 2018
Pros:
The service was fast and friendly. Kia actually consumed very little gas.7.6 Good
Jul 2018
Pros:
We had a good car that proved very comfortable for what was a long journey, from Chicago to Newark in 8 days, with a few days stopped off here and there on the way. Fuel consumption was very good, particularly for a car in the USA (albeit a Korean one): 50mpg was pretty typical going a steady 60-70mph. Luggage space was very good. Budget was very amenable to our changing the drop-off location from Boston to Newark, at no additional cost (one-way rental cost already paid).Cons:
We had to go for a one-way rental, which gave a very much more expensive per-day price for the car, particularly for a short rental of 8 days. Notwithstanding this expense, it was possible to get a one-way rental and it was, if anything, less expensive than other suppliers.6.8 Good
Jul 2018
Pros:
Car was new with very cool featuresCons:
The car was dirty inside and outside10.0 Excellent
Apr 2018
Pros:
When there was a problem at the check-in, the sevice representative did a terrific job of helping me solve the problem10.0 Excellent
Mar 2018
Pros:
Car was good, person in Chicago was very helpful.Rent-A-Wreck
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Oak Lawn
Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $72/day |
Good deal | $59/day |