Reviews for Enterprise in Redwood City
- All reviews 100%
Nov 29 2016
Pros: All the employees with whom l came in contact were friendly and helpful. They went out of their way to be of service.
Aug 8 2016
Pros: That I did not have the same experience I had last year when they had overbooked and I only got a mini van at the last second. Very stressful!! This year Kyle Sacher at the 2821 El Camino Real, Redwood City, CA, office took care of me and did an excellent job. The car was there and ready, and everything went as smoothly as possible. Thank you, Kyle! Sally Pierce
Jul 25 2016
Pros: Very good Customer Service When we return our card Francisco Canpuzano help me to done my transaction going smoothly.
Apr 13 2016
Best Enterprise location in the area
Pros: I did much better with these guys than with the dominant Enterprise location here (in Redwood City that sells off the used cars). I usually have issues with them using a debit card, but this rental was much smoother and painless. Fast in, fast out, got a good car, no hassles when I needed to extend a bit.
Cons: I would sign up for an account with Enterprise and become a more permanent customer if that meant they wouldn't have to run a credit check and take two forms of ID on every single rental. Unfortunately their companywide policy is: let credit cards slide, always check debit cards.