Guest Reviews
Overall Rating
7.4
Good
Based on 3,848 reviews
Cleanliness
9.0
Comfort
8.9
Pickup/Dropoff
8.8
Value for money
8.5
Hertz car rental prices in Redwood City
| Economy | $19/day | |
| Compact | $19/day | |
| Intermediate | $26/day | |
| Standard | $87/day | |
| Full-size | $28/day | |
| SUV | $24/day | |
| Minivan | $49/day | |
| Premium | $34/day | |
| Luxury | $45/day | |
| Commercial | $25/day | |
| Van | $31/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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5.6
Cons: Don’t go on a Monday morning. It is so busy. Waited over 45 minutes
review from
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4.4
Bad customer service from Hertz
Pros: Car was clean
Cons: I added a day and the price went up by a third. When I then tried to change it back, the price was $50 higher for the same time period and they wouldn't honor the original rate. I wanted to cancel but the cancellation charge was also $50, so I felt stuck. Then the car I got was not I would say the same type as promised. Finally, when I dropped it off at some point a rock had hit the windshield, through no fault of my own as they recognized, but I still had to pay for that- on top of the car being more expensive than what I had originally signed up for, the value ended up being pretty terrible. And the franchisee did not care.
review from
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9.6
Easy and very efficient
Pros: Pleasant staff. Smooth Pick-up and return.
review from
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8.0
Pros: Pick-up was easy and convenient and the man we worked with (I think he was the manager) was very friendly and helpful. He made this an overall great experience.
Cons: On the day of drop-off we worked with a man who wasn't very friendly. He made us feel more like an inconvenience to him than a customer who deserved good care. We understood that it was the end of the day, and that they were busy, but we felt that his attitude and customer service was below what's expected in the industry. Despite that, we'd still recommend this Hertz, because we had such a positive experience with the other representatives.
review from
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9.6
Everything was good except pickup.
Pros: Dropoff was fast and nice. Car was small and comfortable.
Cons: Pickup was with problems, because KAYAK approved the pickup time - 6 pm, but the Hertz office was already closed at this time, so we were compelled to pickup our car on the next day morning. It was sad... Check the open hours of offices before reservation.
review from
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10.0
Incredibly low price thru Kayak
Pros: The daily rate for the weekend was incredibly cheap (low 20 a day), and the car was an okay Toyota compact that gave 33 miles a gallon. Santa Claus came early
Cons: Really can't think of any
review from
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7.6
Cons: I find Hertz expensive
review from
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9.6
Easy and very efficient
Pros: Pleasant staff. Smooth Pick-up and return.
review from
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9.6
Everything was good except pickup.
Pros: Dropoff was fast and nice. Car was small and comfortable.
Cons: Pickup was with problems, because KAYAK approved the pickup time - 6 pm, but the Hertz office was already closed at this time, so we were compelled to pickup our car on the next day morning. It was sad... Check the open hours of offices before reservation.
review from
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10.0
Incredibly low price thru Kayak
Pros: The daily rate for the weekend was incredibly cheap (low 20 a day), and the car was an okay Toyota compact that gave 33 miles a gallon. Santa Claus came early
Cons: Really can't think of any
review from
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8.0
Pros: Pick-up was easy and convenient and the man we worked with (I think he was the manager) was very friendly and helpful. He made this an overall great experience.
Cons: On the day of drop-off we worked with a man who wasn't very friendly. He made us feel more like an inconvenience to him than a customer who deserved good care. We understood that it was the end of the day, and that they were busy, but we felt that his attitude and customer service was below what's expected in the industry. Despite that, we'd still recommend this Hertz, because we had such a positive experience with the other representatives.
review from
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7.6
Cons: I find Hertz expensive
review from
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5.6
Cons: Don’t go on a Monday morning. It is so busy. Waited over 45 minutes
review from
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4.4
Bad customer service from Hertz
Pros: Car was clean
Cons: I added a day and the price went up by a third. When I then tried to change it back, the price was $50 higher for the same time period and they wouldn't honor the original rate. I wanted to cancel but the cancellation charge was also $50, so I felt stuck. Then the car I got was not I would say the same type as promised. Finally, when I dropped it off at some point a rock had hit the windshield, through no fault of my own as they recognized, but I still had to pay for that- on top of the car being more expensive than what I had originally signed up for, the value ended up being pretty terrible. And the franchisee did not care.
review from
Other suppliers in Redwood City scored
Where can I find Hertz car rentals in Redwood City?
2601 El Camino Real, Hertz car rentals
Address
2601 El Camino RealPhone
+1 650 361 0151Top Tips For Renting a Car from Hertz in Redwood City
- 25% of our users found rental cars from Hertz in Redwood City for $28 or less
- Book your rental car from Redwood City in Hertz at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Hertz in Redwood City are around 54% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Redwood City
How much does it cost to rent a car from Hertz in Redwood City?
On average a rental car from Hertz in Redwood City costs $36 per day.
What is the most popular rental car from Hertz in Redwood City?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Redwood City.
How many car rental locations does Hertz have in Redwood City?
Hertz has 2 rental locations in Redwood City. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: San Francisco Airport (SFO)?
Yes
Does Hertz offer shuttle or airport pick-up services from San Francisco Airport (SFO)?
Yes