Book E-Z Rent-A-Car car rentals in Cancún

Cancún, QR, Mexico
Jun 24 — Jul 1
Cancún, QR, Mexico
Thu 6/24
Noon
Thu 7/1
Noon

Pros

"Super fast and friendly s."(in 69 reviews)
"The ."(in 765 reviews)
" drop off was easy"(in 742 reviews)

Cons

"The was horrible"(in 134 reviews)
"Shuttle bus was "(in 60 reviews)
"The and smelled bad."(in 36 reviews)

Reviews for E-Z Rent-A-Car in Cancún

Overall Rating3.4 MediocreBased on 55 reviews
Cleanliness
3.9
Comfort
3.7
Overall
3.2
Pick-up/Drop-off
3.0
Value for money
3.1

Recent reviews

Traveler rating
4
6
4
40
0
Find reviews that mention:
8.0
Cons:No incluia en el precio publicado el seguro del auto. Lo cual eleva a más del doble es costó total.Reviewed Sep 17 2018
review fromkayak
7.6
Pros:Insurance costs were hidden when bookingReviewed Jan 22 2017
review fromkayak
4.8
Cons:I was nott informed that there would be a $200 minimum charge for insurance in addition to the rental fee. The rear seatbelts were broken. We got pulled over by the Mexican police at a road block and ticketed $60 for not having seatbelts on in the back.Reviewed Feb 21 2016
review fromkayak
2.0
It not was located in the airport.... the price ofCons:It was not located in the airport.... the price of the insurance is bigger tan the rented Price.Reviewed Jun 6 2016
review fromkayak
2.0
Doesn't exist to is impossible to find!Pros:We've been to Mexico several times and always have an easy time finding the rental car company at the air port. After more than an hour of searching and seeing another family also struggle to find the company, we gave up and started talking to other rental car companies. We of course were price gouged, but ended up with a car for the week.Reviewed Jan 4 2016
review fromkayak
3.2
Asked us for a $30k deposit for a used Grand Caravan....LOL. ClownsCons:Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.Reviewed Dec 9 2018
review fromkayak
3.6
NOT in terminal... Beater carPros:The drop off went surprisingly smooth.Cons:We chose this rental company because of price and because they advertised as "in terminal." Not true. After a long flight we had no idea where to find the rental place and spent an hour looking for a shuttle, not a rental window in the airport. Then we spent another hour waiting to get our actual car. Part of the bumper was missing and it had scratches and dents all over. Pulling out we were told not to leave on the radio or air conditioning or to leave the lights on because the car would not start back up. The check engine light also came on. Luckily we never broke down.Reviewed Jan 27 2016
review fromkayak
3.6
Don't Rent From Them in MexicoPros:Car was fine enough - see below for other problems though -I will never rent from them again.Cons:E-Z Rent-a-Car farms out contracts to subcontractors who care NOTHING about service. I arrived at the airport in Cancun and they have NO window like the other companies - Hertz, National, Avis, etc.. Evidently, E-Z's staff is just some guy wandering around outside in the hordes of people with a small sign which we didn't see until after an hour of calling a phone number that was no help. Additionally, we were told there were NO cars even though we had a reservation and they suggested I should come back the next day. Exactly how would I do that since we had no transportation and our destination would have been 3 hours away round trip plus hundreds of $$$ in taxi fare. (We were driving down to Tulum) Ridiculous. They didn't care and just shrugged. Someone on site told us the reason is because they can get a higher fare from desperate passengers arriving who did not make an earlier reservation and so they will pretend they have no cars. We finally pitched a fit and were able to get a car thankfully but only after 3 hours of negotiating. At the end of our trip, we needed to extend two days. We again called this random number provided and they said it would cost more than the entire week combined to keep it for the extra day or two!! They said they did not have to honor the E-Z contract through whom we had booked because they were a subcontractor and we agreed to pay in pesos. How is that possible and what does that mean??? We said forget it and took back the car. This company is a scam and I will never rent from them again!Reviewed Jan 7 2016
review fromkayak
6.0
Pros:Easy car drop off.Cons:Took a long time 45 minutes to find my reservation for my rental car.Reviewed Jan 7 2016
review fromkayak
3.2
Pros:Nothing.Cons:The car didn't start several times.Reviewed Dec 23 2015
review fromkayak
2.0
Cons:Upon our arrival to Cancun that there was no representative to meet us at the rental stand. A representative from another company told us that EZ ran out of cars. I asked if they had any cars left and how much it would cost with insurance and they said $300 USD per day! We had no choice but to get on the ADO bus to get to Playa Del Carmen and take collectivo to Tulum from there. Luckily I've done that ride before and knew how easy it would be (cost under $20 per person for both bus and collectivo). I wish EZ had the courtesy of at least emailing us to tell us they didn't have any cars. at the end we spent on taxis way less than it would cost us to rent a car at $300 per day for a week.Reviewed Jan 12 2016
review fromkayak
6.4
Cons:Had to do a $10,000 deposit for the car because I had my own insurance. That's just too much and maxed out my credit card. This is not 5 minutes from airport like advertised. Consider 15 minutes transportation from airport to pick up location. Car provided was old. Mosquitoes were eating us alive at pick up location. By the way, pick up location is very sketchy.Reviewed Nov 16 2018
review fromkayak

Where can I find E-Z Rent-A-Car car rentals in Cancún?

Cancun International Airport, E-Z Rent-A-Car car rentals

Address

Cancun International Airport

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 998 892 7017

Good to know

Most popular car type

Economy

Average price

$2/day

Good deal

$1/day

Top tips for renting a car from E-Z Rent-A-Car in Cancún

  • 25% of our users found rental cars from E-Z Rent-A-Car in Cancún for $1 or less

FAQs about renting a car from E-Z Rent-A-Car in Cancún

  • As the situation changes with coronavirus (COVID-19) E-Z Rent-A-Car will continually update its policies accordingly. Please contact E-Z Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of E-Z Rent-A-Car here: Coronavirus (COVID-19) update from E-Z Rent-A-Car

  • On average a rental car from E-Z Rent-A-Car in Cancún costs $2 per day.

  • Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type from E-Z Rent-A-Car in Cancún.

  • E-Z Rent-A-Car has 1 rental location in Cancún. Take a look at our E-Z Rent-A-Car rental location map to find the best rental cars near you.

  • Yes

  • Yes