Reviews for Hertz in Berkeley
- All reviews 100%
Apr 17 2017
Great car but poor customer service
Pros: The vehicle we ended up with was perfect for a 6 days, 5 state road trip with 2 kids.
Cons: The pick up and drop off was very time consuming due to customer service issues. I will never rent a car from Hertz again.
Apr 15 2017
Pros: Great efficient service
Mar 17 2017
Pros: Nothing was good!. I was not able to get my rental and I had reserved with Hertz through kayak. I still have not received my money back my trip was interfered with I am very disappointed with my rental from Hertz. And I want my money back!
Cons: I reserved my car I called the dealership to make sure they take debit cards, I was told that if I added my AAA membership I would be able to use my debit card. I added my AAA membership to my reservation I went to pick up my rental and was told I could not use my debit card. Even though hurts is already charged my debit card they did not let me continue the rental I had called the day before . I still have not received my money back my trip was interfered with I am very disappointed with my rental from Hertz. And I want my money back
Mar 6 2017
Pros: The car ran very smoothly