Reviews for Hertz in Burbank
- All reviews 100%
Dec 21 2016
Had to return & exchange my rental
Pros: Your employees handled it very professionally.. Thank you.
Cons: The temperature indication came on several times while driving but the worst part was that the engine was running so rough it almost died several times at intersections. I will never accept a Mitsubishi Mirage again. The Nissan Versa was perfectly fine.
Nov 18 2016
Cons: The long walk from rental car complex to airport terminal. You should push the airport to establish shuttle bus service.
Oct 4 2016
Great service and car
Pros: We got a very clean Malibu. All personnel were customer-focused. I was happy with the weekly rate and unlimited miles. A flawless experience all around.
Cons: We like to walk, so we didn't check on any options to get to the rental site, which was connected to Burbank Airport via skywalk. Some people might see the walk as a negative, but we enjoyed it after the flight.
Jul 2 2016
Great Customer Service and Great Car
Pros: I was received in a friendly and professional way by Hertz Burbank CA. The car was almost new.