Book Hertz car rentals at Dallas/Fort Worth Airport

Reviews

Recent reviews

Traveler rating

Wonderful

15

Very good

16

Good

1

Okay

8

Fair

0

Mediocre

0

Poor

30

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4.0

It was a disappointing experience because I never actually got to rent a car. Even though the reservation went through, there were no cars available to rent when I got to the Hertz counter less than 20 minutes later.Reviewed May 18 2023

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2.0

Hertz is discriminatory.Reviewed May 18 2023

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6.0

The pickup process was grim. The counter was quick and efficient.. however, in the garage, there was a long line - we waited about 30 minutes, standing in line with luggage. Even the 5 star Hertz members took their place in line. We were under shelter, but at the mercy of heat, cold, blowing rain, and standing in line. Not efficient!Reviewed Apr 30 2023

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8.0

Good car, Long line at pick up Really fast drop off Buy the car has an awfull sound at the highways because the rubber sealing the windshield was loose at different sites and I tried to tell any one at dropp off but Nobody was thereReviewed Apr 18 2023

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2.0

I want aware I needed another deposit beyond paying of several hundred dollars. Then they charged me for extras I said no to. The closest drop off was 2 hrs away, but I had to rent a car last minute to get home and had no choice. Then the drop off location was closed so I had to park in an open lot and drop off keys. Hope to get the $500 deposit on my $128 car rental back Monday. Terrible experienceReviewed Apr 9 2023

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4.0

Arrive Dallas 6:00 pm, 3-29-23, waited 2.5 hours before we able to get in a car. This was just terrible. My Wife and I were here on business, due to our age we were then forced to drive to McKinney in the dark and on unfamiliar roads, making this experience very stressful for my wife and I One of your staff members came out and gave us a heads up and took the time to answer our questions about the reason why there would be such a long delay. After getting through the check-in line then we waited outside in another longer line for a car to be brought to the staging area so that we could drive to our destination overall rating would be a 3 out of 10, this number would have been a 1 but your staff that evening saved the day, I will recommend that we use Hertz as a last resort when booking car rentals in the future. Dale Wojtowicz MME DirectorReviewed Apr 1 2023

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10.0

car interior had a strange odorReviewed Mar 20 2023

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2.0

Booked a car. Got a confirmation number from Hertz. Arrived at the rental car center at midnight to find that they had no cars available. They said “if you booked after 2PM we don’t have a car for you”. Dozens of people like myself were stranded. Tried to get an Uber and there were no drivers or they kept declining. People were throwing their bags, kids were crying. Awful.Reviewed Mar 6 2023

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2.0

They canceled my car. Awful experienceReviewed Mar 5 2023

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2.0

Upon pick up, I was charged an additional $40 for random taxes and fees, on top of the $70 in taxes and fees I had already paid when I booked the reservation. After waiting for about an hour in line to get our car, we finally got to pick one from the lot. The 3 EV options available all had about a 40% battery charge, even though I am expected to return it with a 70% charge or get hit with another $35 fee. When we told the attendant as we drove out of the lot, he said there was nothing he could do, and that we would have to go back and get in line to talk to someone at the desk again. A cherry on top was the $10 a day for the privilege of using tolls. Next time, I’d rather just rely on Uber.Reviewed Feb 23 2023

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2.0

I am pissed i cancelled twice !!! and you still charged me !!! you assured me that i wouldn’t be charged..!! i want my money back !!! i didn’t even use car!!! i will never use hertz again!!!! i would like a call 9859912333. And i am reporting y’all!!Reviewed Feb 17 2023

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2.0

They cancelled my rental and didn’t inform me, so I ubered 50mins to the airport to be told they cancelled my rentalReviewed Feb 4 2023

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• What safeguards are available to drivers when they Book Hertz car rentals at Dallas/Fort Worth Airport?

  Customers of Hertz vehicle rentals at Dallas/Fort Worth Airport can take advantage of a number of safeguards. Damage waivers, as well as third-party liability and roadside assistance protections are a few of available safeguards at Dallas/Fort Worth Airport Hertz car rentals. Depending on the type of rental automobile selected, the cost for each perk varies.

• What happens if I damage a car I rented from Hertz at Dallas/Fort Worth International Airport?

  Any damage you make to a Hertz rental car at Dallas/Fort Worth International Airport will be covered by your Collision Damage Waiver. However, your CDW insurance must come with zero excesses. In the event where your collision damage waiver insurance comes with an excess cap, you will be liable for a portion of the car repair costs.  However, you don’t need to worry about where to find the money because this sum is not paid separately. Hertz subtracts car damage costs from the $200 on your credit card submitted at the counter as a security deposit when picking up a Hertz rental car.

• Are additional drivers permitted on Hertz rental cars at Dallas/Fort Worth International Airport?

  Yes. When renting a car from Hertz rental cars at Dallas/Fort Worth International Airport, visitors are permitted to add extra drivers. Except for the lessee's spouse, any extra drivers who meet the same qualifications as the principal car renter of Hertz rental cars will attract additional expenses. The only person the agency will let drive their automobiles for free is the principal renter's spouse.

• How much does it cost to rent a car from Hertz at Dallas/Fort Worth Airport?

  On average a rental car from Hertz at Dallas/Fort Worth Airport costs $49 per day.

• What is the most popular rental car from Hertz at Dallas/Fort Worth Airport?

  Luxury (Cadillac Escalade or similar) is the most frequently booked rental car type from Hertz at Dallas/Fort Worth Airport.

• Where can I find Hertz car rentals at Dallas/Fort Worth Airport?

  8440 Freeport Pkwy is the closest Hertz rental location to Dallas/Fort Worth Airport. The telephone number for this location is +1 972 929 1431.

• Does Hertz offer shuttle or airport pick-up services from Dallas/Fort Worth Airport (DFW)?

  Yes