Find reviews that mention:
8.0
Pros:The clean car and the price.Cons:The hour and half wait to pick up the vehicle.Reviewed Jul 8 2021
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6.0
Pros:Drop off was easyCons:The Dollar counter was handling all rentals for Dollar, Thrifty, and Hertz therefore it took over an hour and 1/2 to even get the car. Other rental stations were empty and if I would have not prepaid I would have cancelled and gone with another company.Reviewed Jul 7 2021
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2.0
Pros:Longest line I have ever seen at a car rental and they were out of cars.Cons:Everything.Reviewed Jun 30 2021
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4.0
Cons:Waited over an hour for a car even though we had a reservationReviewed Jun 29 2021
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2.0
Pros:Nothing at allCons:I got to Dollar and stood in line for an hour just to be told that they ran out of cars and there was nothing they could do about it. They left me stranded in the middle of the night, no other cars available in the area to book last minute and had to spend a lot of money on taxis. Horrible experience!!!Reviewed Jun 27 2021
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2.0
Cons:Dollar did not have any cars available and other customers had already been waiting at least an hour and a half without an expectation of when they would receive a vehicle. We chose to rent with Sixt, they were more expensive but had cars available immediately.Reviewed Jun 21 2021
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6.0
Pros:Nice friendly staff, but for prepaid rental it still took a LONG time at the desk.Cons:I don’t understand why I had to pay 30% more in taxes and fees when I got there. I figured it was completely prepaid when I checked out on kayakReviewed Jun 14 2021
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2.0
Pros:nothing - four hour wait for vehicle prevented my ability to pick upCons:more staffReviewed Jun 14 2021
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6.0
Cons:I honestly wish there was more clarity as far as what the reservation charges show online vs. what they tell me at the counter.Reviewed Jun 12 2021
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2.0
Pros:The vehicle we ended up with was greatCons:There were no vehicles in the lot when we arrived and we were forced to wait almost two hours to get a vehicle.Reviewed Jun 7 2021
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6.0
Pros:Easy drop off.Cons:We waited for over an hour to get our car even though we had requested our pickup time at 10pm. There were many other customers waiting. Even if you make a reservation, they still provide cars to customers on a first come, first serve basis to the customers who are in line first, whether they make a reservation or not.Reviewed Jun 7 2021
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2.0
Pros:Not a single thing as the rental car agency would not honor our reservation.Cons:We decided to abandon our connecting flight from Dallas to Austin due to numerous delays. While in the airport we used kayak to search car rental options. We booked through kayak which seemed to then book through Hotwire. We booked a one way from Dallas to Austin. It was late and when we got to the rental car center they said they don’t honor same day car rentals booked that day. We were left stranded and because if this booking made the choice to leave airport security and drive. Extremely disappointed.Reviewed Jun 7 2021
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