Book Dollar car rentals at Dallas/Fort Worth Airport

Reviews

Recent reviews

Traveler rating

Wonderful

8

Very good

8

Good

0

Okay

11

Fair

2

Mediocre

0

Poor

90

8.0

GoodReviewed Sep 16 2024

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2.0

The vehicle itself was nice and clean. However, once I received my e-receipt I saw I was charged for the extra daily coverage that I was not asked about nor did I authorize, raiding my bill and extra $250+. And equally annoying, there is no customer service number to call and get a real person to help. Would love my money back!Reviewed Aug 12 2024

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10.0

Process for pick up and drop off was super smoothReviewed Jul 3 2024

review from

2.0

I tried to get a refund from dollar because our flight was cancelled and never made it to our destination to use rental so I cannot say it was good or bad. Trying to get ahold of the company through email and no reply.Reviewed Jun 12 2024

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8.0

I wouldn’t use Dollar again, due to the wait to get the car and the fact they didn’t check the cars condition before giving it out. The Prius got me where I needed to go, despite heavy rain storms.Reviewed Jun 3 2024

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2.0

Thay don't have a car I took too long it the worst car rental I ever hadReviewed May 29 2024

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2.0

I experienced a mechanical issue during my trip. The car I rented might have had some issue before I picked it up. I was asked to pickup another car in another city at no additional cost when I contacted customer care. I did pick up the new vehicle but they charged me 3x more than what the original rental agreement said. This is despite their assurance I won’t be charged extra for the vehicle swap. Dollar’s customer service is the worst I have seen in a decade. They can’t internally route calls to other departments and has insane wait times. The only redeeming thing is that the store manager at DFW airport helped me adjust the rental price to we originally agreed upon. Probably won’t rent again. This is disappointing because Hertz owns Dollar and I always thought Hertz had good customer service.Reviewed May 28 2024

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2.0

Don't price gouge me and try to give me an EV for an 800 mile drive through absolute desolationReviewed Apr 11 2024

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10.0

Fast, friendly, outstanding customer service!Reviewed Mar 18 2024

review from

2.0

When we arrived at the rental counter we were told no cars were available despite our reservation. The Dollar rep told us we should have rented through them and not Kayak. We then tried to cancel the reservation by calling the customer service number on our Kayak reservation but it was an endless blame loop of the Dollar rep saying they hadnt heard from the Kayak rep who had said he had spoken with them on the phone. We eventually got the vehicle 45 minutes later. I was also charged an extra $89 for the rental by Dollar which we will be disputing through Kayak. Disappointing and not organized to say the least.Reviewed Nov 14 2023

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2.0

They didnt have cars available. So i didnt get a car :( no one didReviewed Oct 21 2023

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1.9

We never got a car because they ran out. We waited in line over an 1 1/2 hours and never even made it to the counter. Awful awful experience. We went with another rental company despite the increased cost so we could actually GET a car.Reviewed Jul 6 2021

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• What is required to book Dollar car rentals at Dallas/Fort Worth Airport?

  Three things are required for you to be able to book Dollar car rentals at Dallas/Fort Worth Airport. You should be 20 years or older for you to be able to rent a car from any of the car rentals at DFW, Dollar car rental included. You need to present two documents when you arrive at the Dollar car rental counter. The first document is a valid driver’s license, which must remain valid for the entire rental period. The second document is a major credit card and a debit card bearing the name of the renter.

• How can I access the Dollar car rental counter at Dallas/Fort Worth Airport?

  Accessing the Dollar car rental counter at Dallas/Fort Worth Airport is a hassle-free process. The counter inside the rental car facility is located on the lower level of the main arrival terminal. You can connect to the car rental counter from the baggage claim area using the car rental shuttles, which operate on a 24-hour basis. The shuttle takes about 5 minutes. If you do not have much luggage, you can walk to the car rental following the signposts, in which case you will take about 25 minutes.

• Can I get a specific car model from Dollar car rentals at Dallas/Fort Worth Airport?

  Yes. Subject to its availability, you can get a specific car model at Dallas/Fort Worth Airport, a privilege that doesn’t exist at other Dollar car rental locations. Therefore, if you intend to rent a specific car model, you should remember that the Dollar does not guarantee that you will get it at any time. Additionally, you should be aware that the privilege of getting a specific model comes with some additional costs. Drivers who have to pick up a specific model pay more than those who get any car from a given larger class or type.

• How much does it cost to rent a car from Dollar at Dallas/Fort Worth Airport?

  On average a rental car from Dollar at Dallas/Fort Worth Airport costs $62 per day.

• What is the most popular rental car from Dollar at Dallas/Fort Worth Airport?

  Standard (Chevrolet Equinox or similar) is the most frequently booked rental car type from Dollar at Dallas/Fort Worth Airport.

• Where can I find Dollar car rentals at Dallas/Fort Worth Airport?

  2424 E 38th Street is the closest Dollar rental location to Dallas/Fort Worth Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Dallas/Fort Worth Airport (DFW)?

  Yes