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6.0
The wait to get a car was extremely long. Once we got the car, got the car seats and kids loaded wenheaded to the check out. We thought we were on our way, when we get to the drive out, we were told that we could not rent the vehicle because it had a recall. We then had to get another car, but the keys had to be found before we could unload the original car, our bags, kids and car seats. By the time we were done this process added another 30 or more minutes to or ability to drive out.Reviewed May 16 2023
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4.0
The pick-up in Dallas was horrendous! The line was about 10-12 deep when we started standing in it. There was only one person at the desk and about 1.5 hours later we were able to pick up the car. There should have been at least 2 persons working the desk! Due to the delay in getting the car, we missed the family dinner that we were in Dallas to enjoy! I'll never rent another car without registering for a quick pick-up/fly through!Reviewed May 15 2023
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10.0
It was really good experience No issues picking up the.car and no issues with the car. Over all great experienceReviewed Apr 24 2023
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4.0
Completely unaware of a 80.00 charge for returning a rental car early. The truck smelled like a wet dog inside and was so dirty. I will not ever return to this place again.Reviewed Apr 18 2023
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10.0
no complaints. easy pick up and drop off..Reviewed Feb 22 2023
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2.0
I left my drill and tools in the back of the car and they never called me back about my suppliesReviewed Jan 25 2023
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2.0
Rental company didn’t give me a car with fictional reason.Reviewed Nov 6 2022
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2.0
I was overcharged for fuel. Staff said I’d pay $3.50 per gallon if I had them fill the tank when I returned the car. I was charged that, plus an additional amount more than $60 for something related to fueling the car. No one mentioned having them fuel the car would cost me more than $60 in addition to the fuel price. That was corrupt. The car was disgustingly filthy inside and out, but I didn’t have time to be picky, so I took it. There is no way on earth that car was cleaned at all between renters. Bits of food in the seats and ground into the carpet. Sticky drink spills on three of the seats. Some stain on the ceiling above the driver??? A used paper napkin stuffed into a drink holder. Just foul.Reviewed Aug 28 2022
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4.0
I filled the gas tank up at the gas station across the street, however I was still charged for gas upon returning the vehicle, When I picked up the car, I heard another customer complaining about the same thing. They seem to be running a scan and saying that the cars are going out with 18.8 gallons of guess and coming back with 17.Reviewed Aug 4 2022
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8.0
Liked the people who assisted us, they was polite , professional, and proficient at their job. Cost could has been betterReviewed Jul 6 2022
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2.0
Never even got the car. Got to the rental office and the line was 200 people long.Reviewed Apr 2 2022
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10.0
Great service, great vehicle, all round super experience.Reviewed Mar 6 2022
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