Find reviews that mention:
2.0
Cons:Customer Service at pick up tried every trick to upsell me including blatantly lying. Made re-book twice online or face paying in additional $70. Then he dropped it to $50, then $20. Then finally honoured my agreed upon price. Pick up could have been 5 minutes. Enterprise upsell tactics turned pick up into 45 minutes and me being late to an event.Reviewed Jul 5 2021
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10.0
Great rentalPros:My car was super clean. It team great. The service was the best I have ever had with Enterprise.Cons:I loved everything.Reviewed Jun 7 2017
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8.4
Excellent service. use the kiosk or you have a long waitPros:Kiosk was easy to useCons:Long lines and other companies were cheaperReviewed May 23 2017
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8.4
Good vehicle, minor service issuesPros:Clean, newCons:Pickup was delayed for some paperwork problem. Printing receipt took a while because the mobile printer was flaky. Glad we weren't in a hurry.Reviewed May 5 2017
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2.0
TerriblePros:NothingCons:Wasn't able to rent a car...made the reservation and read the policy, saw that my bank card wasn't a problem and that it only required additional deposit. When I arrived I was told that I needed either an out of state identification or proof of an return flight. Had neither since I wasn't flying out and I'm a resident.Reviewed May 1 2017
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10.0
Excellent experiencePros:It was a great experience overall!Reviewed Apr 23 2017
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8.0
Pros:the vehicleReviewed Apr 22 2017
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2.0
Did not take possession of the rental. Rented from Advantage on site.Pros:Nothing.Cons:Long line. Rental price quickly doubled over agreed upon rate. Customer service reps had a terrible attitude so I went to Advantage and rented a car for half the rate of Enterprise.Reviewed Apr 15 2017
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2.0
Pros:n/aCons:no cars were available at the time of reservation even though the reservation was confirmed the night before. missed flight from dallas because had no way to get there without the rental car.Reviewed Apr 10 2017
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9.6
GreatCons:I was looking for a smaller vehicle that was easier on gas for a decent amount of driving. The SUV I got was comfortable and spacious, but was a monstrous thing to drive around compared to the hatchback I own. I didn't have to pay more, and I was able to transport some friends around, so it wasn't a huge detriment.Reviewed Mar 7 2017
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10.0
Great experiencePros:Had plenty of representatives to move the line along, personally walked me out to the car and made sure everything was ready to go. At return process, was quick and easy and all employees were friendly and courteous.Reviewed Feb 13 2017
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10.0
Dallas WeekendPros:Customer Service was personal, professional and good.Reviewed Jan 8 2017
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