Guest Reviews
Overall Rating
7.4
Good
Based on 3,842 reviews
Cleanliness
6.6
Comfort
7.1
Pickup/Dropoff
6.9
Value for money
7.5
Hertz car rental prices in Emeryville
| Full-size | $34/day | |
| Premium | $37/day | |
| Luxury | $42/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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customer service
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2.0
Pros: Poor customer service at Courtyard Marriott Emeryville. Yes, we arrived near closing, not aware of the closing hours. They did not have a car for us that we prepaid for, nor did they have a similar car. Will not use kayak, nor Hertz at this location again. Nor will I recommend anyone else to do so.
Cons: Have the car or similar available as stated in the agreement. This is very bad business folks. We had to take our personal car on our trip and it was miserable! SMH
review from
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2.4
Cons: we ordered a pickup at 5pm, that was the closing time, got yelled at. Took 1 hours to get the car. Car was dirty, system was slow and no info about drop off at the end. Costs were not the same as online. Last time that I rent from Hertz
review from
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6.4
Pros: good friend service
Cons: the car reeked of cigarette smoke. they had no inventory to replace it, but did call another office for availability.
review from
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6.0
Pros: Car had good gas milage
Cons: Car was dirty, had to clean inside of glass to see. Car only had 1/4 tank of gas— no credit for bringing it back full. There were still items from the previous renter in car.
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4.8
Cons: Pick up location different than what i reserved
review from
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9.6
Convenient and Comfortable
Pros: Loved the Kia van, it's gas mileage for a van and the wonderful roomy interior. Power doors weren't working properly. I could have used more instruction on how to operate those, I guess and been shown the features of the car. Pick up at the hotel was very convenient for me, as it's very close to my home. Loved that!
Cons: There's only one person working the Hertz desk at the Courtyard, so i had to wait a bit for him to finish with another person. That's ok, the office technically doesn't open until 8 am so I didn't come early and I was tight on time because of all of that.
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7.6
Pros: Inexpensive, convenient location. Car was fine.
Cons: Car made a lot of noise, esp. when braking. Drop off took 30 minutes. The car had 1/8th of a tank when I picked it up??
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10.0
Pros: Still remting it. Everything is fine so far
review from
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10.0
Pros: The rental office, which is very small (one person), was also very efficient. We were in and out in a short time. The car is fine, it was clean and it works great. (All we wanted was transport while our car is in the shop, so we're relatively easy to please.)
Cons: I cant' think of anything to complain about, honestly.
review from
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9.2
Pros: When I got the car it was dirty and had a bad smell on the inside.
Cons: When I got the car it was dirty and had a bad smell on the inside.
review from
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9.6
Convenient and Comfortable
Pros: Loved the Kia van, it's gas mileage for a van and the wonderful roomy interior. Power doors weren't working properly. I could have used more instruction on how to operate those, I guess and been shown the features of the car. Pick up at the hotel was very convenient for me, as it's very close to my home. Loved that!
Cons: There's only one person working the Hertz desk at the Courtyard, so i had to wait a bit for him to finish with another person. That's ok, the office technically doesn't open until 8 am so I didn't come early and I was tight on time because of all of that.
review from
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10.0
Pros: Still remting it. Everything is fine so far
review from
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10.0
Pros: The rental office, which is very small (one person), was also very efficient. We were in and out in a short time. The car is fine, it was clean and it works great. (All we wanted was transport while our car is in the shop, so we're relatively easy to please.)
Cons: I cant' think of anything to complain about, honestly.
review from
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9.2
Pros: When I got the car it was dirty and had a bad smell on the inside.
Cons: When I got the car it was dirty and had a bad smell on the inside.
review from
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2.0
Pros: Poor customer service at Courtyard Marriott Emeryville. Yes, we arrived near closing, not aware of the closing hours. They did not have a car for us that we prepaid for, nor did they have a similar car. Will not use kayak, nor Hertz at this location again. Nor will I recommend anyone else to do so.
Cons: Have the car or similar available as stated in the agreement. This is very bad business folks. We had to take our personal car on our trip and it was miserable! SMH
review from
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2.4
Cons: we ordered a pickup at 5pm, that was the closing time, got yelled at. Took 1 hours to get the car. Car was dirty, system was slow and no info about drop off at the end. Costs were not the same as online. Last time that I rent from Hertz
review from
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6.4
Pros: good friend service
Cons: the car reeked of cigarette smoke. they had no inventory to replace it, but did call another office for availability.
review from
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6.0
Pros: Car had good gas milage
Cons: Car was dirty, had to clean inside of glass to see. Car only had 1/4 tank of gas— no credit for bringing it back full. There were still items from the previous renter in car.
review from
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4.8
Cons: Pick up location different than what i reserved
review from
Other suppliers in Emeryville scored
Where can I find Hertz car rentals in Emeryville?
5555 Shellmound, Hertz car rentals
Address
5555 ShellmoundPhone
+1 510 594 0972Top Tips For Renting a Car from Hertz in Emeryville
- 25% of our users found rental cars from Hertz in Emeryville for $41 or less
- Economy rental cars from Hertz in Emeryville are around 49% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Emeryville
How much does it cost to rent a car from Hertz in Emeryville?
On average a rental car from Hertz in Emeryville costs $46 per day.
What is the most popular rental car from Hertz in Emeryville?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Emeryville.
How many car rental locations does Hertz have in Emeryville?
Hertz has 1 rental location in Emeryville. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: San Francisco Airport (SFO)?
Yes
Does Hertz offer shuttle or airport pick-up services from San Francisco Airport (SFO)?
Yes