Reviews for Thrifty in Omaha
- All reviews 100%
- 5.8
- 5.8
- 4.3
- 4.3
Recent reviews
Most recent
2.0 Poor
Full-size
Jun 12 2017
False advertising
Pros: Did not even use my kayak reservation or thrifty bc when I picked up the car, I was told that I did not have unlimited mileage, even though my reservation email specifically stated I did. They wanted to charge me .25 per mile anything over 1,200 miles. I rented with another company with unlimited miles for a slightly higher price. Good thing too, we put 2000 miles on car.
4.4 Okay
Standard
May 22 2017
Pros: The car I received was nice.
Cons: When I picked my car up at the Omaha airport, I was told my rental would be over $20 more than the reservation price I was given on Kayak. She said it was extra taxes and fees - even though my reservation price included both and the dates/times had not changed. Frustrated, I went to a different clerk and was given a different price, $8 over my confirmation price. Tried to scare me into super expensive insurance too, and wanted to charge an extra $10/day to have a second driver?!?! SCAM! Will not rent from them again.
10.0 Excellent
Full-size
Apr 27 2017
Pros: Everything. I was traveling with my 85 year old mother. They brought the car to us at the airport, and when we dropped the car off they made sure we got to where we needed to get to safely. Thrifty if the BEST!!
9.2 Excellent
Full-size
Nov 29 2016
Thank you Thrifty!
Pros: I had a reservation with Dollar who I rarely use, but the lady at the counter nonchalantly informed me that they could not give me a car since I was traveling out of town. The website said nothing about that. I went down to Thrifty who I use a lot and the gentleman at the counter helped me quickly and gave me a better deal than Dollar was going to give me. I appreciate that he didn't use my situation to "stick it to me". I will never go with anyone but Thrifty again when I need to rent a car.
Cons: The car was loud inside but that is not the fault of Thrifty, that's just the way the car was made. I had no issues with Thrifty.