Reviews for Budget in Omaha
- All reviews 100%
Oct 16 2016
Cons: Exterior was very dusty
Sep 15 2016
They didn't have the car I reserved, had to go to
Cons: I felt like I was in the Seinfeld skit about taking the reservation but not holding the reservation.
Sep 12 2016
If your flight is delayed, Budget doesn't care.
Cons: The OMA airport Budget rep will gladly give away the car you reserved if your flight is more than 2 hours delayed. And they'll be happy to offer any option they have left at the same price, instead of offering a discount for a vehicle you don't want. I walked over to the Hertz counter and they apologized for my inconvenience and the rude behavior of the Budget representative and offered me a better price at the size/style I originally reserved through Budget. Guess who gets my business going forward?
Aug 29 2016
Terrible customer service
Pros: Rented a dodge caravan. Nice car.
Cons: The customer service at budget was terrible. She let someone cut in front of us while I was tending to our infant, then was just rude the entire interaction.