Reviews for Dollar in Omaha
- All reviews 100%
Sep 15 2017
Cons: when I pulled in, the woman working there told me to park in a space. The next day I received a voicemail asking if I'd returned the car yet. I said I had returned it on time the previous day. My credit card was charge about double the expected amount, becuase they added an extra day and a full tank of gas, altought I had brought the car back full.
Sep 12 2017
Eppley Omaha Dollar Rental not reputable
Cons: First no issues with Kayak website or service. Omaha Eppley Dollar Car Rental is independently owned. Returned car at 4:30 AM to catch a 6:00 AM flight. Time is before any lot attendant is on duty but knew this in advance and where to return keys. Dollar claims the car wasn't returned until after 6:00 AM and then tried to charge an extra $80 for apparently 2+ extra hours when I originally had the car for 5 days @ $154. I'm pretty sure they do this to all their unsuspecting customers when there is after hours return of vehicle. Called them twice, manager (Crystal) never returned my first time. Second time, the service person said they were not authorized to remove charges - only the manager could do that - the same person who refused to return my call. Just disputed with my credit card company rather than waste my time with a dishonest company. Won't be doing any business with them in the future. Buyer beware.
Sep 5 2017
Cons: Car seats were stained. Facilities are challenging during construction.
Aug 28 2017
Pros: The car was perfect.
Cons: The counter agent was pushing too hard to include additional fees.