Reviews for Dollar in Omaha
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Aug 17 2017
Pros: Paperwork was easy.
Cons: I had contracted for $243.49. My bill is $351.54. I had not asked for an upgrade and was not told that I had one. I was willing to pay for gas which is $35.82. So I was overcharged about $71.00. Why? I will not use Kayak again if this bait and switch occurs.
Aug 1 2017
Pros: They were very helpful and easy to get in and out.
Cons: They charged almost $100 mire in taxes on top of what the website showed.
Jul 18 2017
Pros: Returning it
Cons: I had to pay $50 more than the price quoted by kayak. I understand their could be a difference at the counter but this is the first time in my rental experience it was that high! I was disappointed with The cat urine smell in the vehicle. The Kia Sol should of never been rented as it was quite obvious of the smell. Had to take time away from my vacation to trade out the vehicle
Jul 5 2017
Pros: The car was in fine condition. Fairly standard.
Cons: Nobody was at the budget counter so they contracted through Thrifty. I paid about 50% more than what my reservation was for. When I asked about it, they said it was through a 3rd party and only an "estimate". She told me I could call the manager on Monday. I was with 2 young kids and it was 11 at night, so I didn't really have the energy to argue. There was nobody there when I returned the car so I used the key drop, but instructions were not clear.