Book Hertz car rentals in Portland

Cons: Nothing really

Cons: The car absolutely stank of cigarette smoke and there were cigarette ashes all over the car! It had clearly not been cleaned. The car was given to us with half a tank of gas and zero windshield washer fluid. We had to buy an air freshener for the car and keep the windows down for most of the two weeks. When we went to return the car on Saturday evening as we had an early flight Sunday, the key drop box was broken and wouldn't open! There was absolutely no number that anyone would answer after attempting to call several times and numbers. Finally, I hoped they had a spare key and simply locked the key in the car, feeling incredibly anxious the entire time. Overall it was just an extremely poor experience.

Cons: Car smelled like leftover cigarette smoke. Brakes squealed terribly. The additional fees were exorbitant.

Cons: BE CAREFUL. Was expecting an airport pickup. Actually an off-site rental. Bait and Switch. $20 cab ride to get car. Although return time was known at time of pickup, was told I had to return the car to the same location, EVEN THOUGH the office would be closed at the time. Wasted several hours on the phone trying to find out how to return the car. Ended up bringing it to the airport, with an extra charge tacked on. Between the cab and up charge for the return, paid and EXTRA $60 on a PREPAID rental. And to add insult to injury, the car had no gas when I picked it up. Waste hours in picking up and returning the car.

Cons: They don't accept debit and now I have $50 removed from the refund that I still have not received.

Cons: Nothing.

Cons: high tax of airport pick up

Cons: Kayak confirned airport pickup, but Hertz reservation showed a remote site. We had to pay Uber to drive us back and forth. ALso our car was not ready. Pickup time with Kayak was 12am. Hertx was 12pm. So our car was down graded.

Cons: Location for pickup was not at airport.

Cons: Arranged rental pickup from away from airport site in Portland, ME. On arrival at Hertz agency it was closed! No one told us the agency closed at noon on Saturdays. Our plane landed at 1210. Had to Uber back to airport. Airport Hertz couldn't help us. Ended up renting from Budget.

Cons: My pick up experience was very poor. I arrived to be told that I did not have a reservation(which I did) and then was sent away from the desk. I pulled up the reservation and got back in line only to be told that the price had changed. I argued and showed my paperwork and was able to essentially get what I had PREPAID for, but the treatment was as though I was stupid and incapable of possibly knowing what I was talking about. Two thumbs down.

Cons: The pick-up location ended up not being at the airport. I had to uber from the airport to the "local" location. This was not upfront during my reservation.

Cons: Distance from bus stop.

Cons: I didn't like that Hertz requires you to be part of their free membership to let a spouse become a driver for free. We were using Hertz for the first time and no mention was made of how we could sign up for the membership plan now so that my spouse could also drive the car for no extra charge. This should be offered regardless of membership. Please change your policy, Hertz.

Cons: I reserved the car online with my credit card, but had planned on my spouse driving. Was told when I got there that the drive had to match the credit card used.

Cons: The car brokedown near Washington DC. Hertz DC location for exchange was the worse experience ive encountered. The customer service was terrible, beyond terrible. Rude. (for further info on this, please email me direct if this even matters). The exchange we were then given had expired tags. Finally got on the road. Cost and Time spent. The Van then brokdown in Knoxville. This terminal was much better and got us moving along. But again more, cost and time spent. Over all worse rental of my career thus far.

Cons: Hyundai Elantra was one of the most uncomfortable seats I have ever been in.

Cons: Upon arriving at rental counter Hertz personal were rude and then demanded to see a return flight ticket. They refused to rent their cars without seeing an airline ticket for return flight even though the rental fee had been charged to my card. Then to add insult to injury, Hertz only returned or credit my card for $14.00 out $114.00 charge on my card; so now paid $100.00 for car that they refused to rent. Bunch of crooks or just a whole lot of incompetency. Stay clear of Hertz car rental company, Enterprise Car Rental treats all its customer with respect and worth paying the extra $10.00 per day rental fee.

Cons: The lower rating for pickup and drop off was the result of having to wait for pickup due to understaffing at the desk at time of pickup. I also would have liked a box for dropping off keys, at the time of my return, so that I could have left immediately.

Cons: The tires were bald. I didn't realize this until it rained and the car became unsafe.

Cons: Car we finally got was right size which we should have been given to begin with.

Cons: I was charged above the quoted price that was on my confirmation. The rep told me that this was airport taxes. Apparently, the booking was made for an off-site location rather than the airport, even though I was flying into the airport. I would not get a rental from this site again because of that. They should honor the quoted price.

Cons: They never should have allowed the reservation to be made. I requested a 6pm pick-up time and the location closes at 6pm! I had to get a car at another location and go through the hassel of getting a refund on the first car. Not fun!

Cons: The car needed a tune up. Tried to exchange it twice but other locations were very remote and didnt have cars to give to me

Cons: There's nothing about my rental experience that was unpleasant.

Cons: The customer service hotline over the phone was a terrible 1984 / Brazil - esque "voice-mail hell" scenario. I was put into a Robot Loop of Uselessness that I could not escape from.

Cons: Pick up took way too long. Close to 1/2 hour!! Needed assistance from a 2 attendant before we could move things along. Second attendant was courteous but not necessarily friendly. EZ pass option is great idea but it would be helpful to know what if any charges other then tolls are associated with its use.

Cons: We rented a Jeep Pioneer that had a loud squeak and grinding noise in its rear suspension. Clearly the vehicle needed maintenance.