Reviews for Hertz in Portland
- All reviews 100%
Mar 9 2017
Pros: The customer service was good. The desk officer was very professional. I'd like to appreciate the person.
Mar 2 2017
Do not waste your time or money with this company
Pros: There was nothing to like!
Cons: Upon arriving at rental counter Hertz personal were rude and then demanded to see a return flight ticket. They refused to rent their cars without seeing an airline ticket for return flight even though the rental fee had been charged to my card. Then to add insult to injury, Hertz only returned or credit my card for $14.00 out $114.00 charge on my card; so now paid $100.00 for car that they refused to rent. Bunch of crooks or just a whole lot of incompetency. Stay clear of Hertz car rental company, Enterprise Car Rental treats all its customer with respect and worth paying the extra $10.00 per day rental fee.
Nov 11 2016
Pros: The agent and her support were very responsive and helpful. I had an issue with the seats in the minivan and efforts were immediately made to find a model more suitable to my needs.
Cons: The lower rating for pickup and drop off was the result of having to wait for pickup due to understaffing at the desk at time of pickup. I also would have liked a box for dropping off keys, at the time of my return, so that I could have left immediately.
Nov 4 2016
Pros: Excellent staff at rental counter. Price was exactly as quoted. No surprises. Turn in was a snap, with friendly and helpful staff.