Hertz Car Rentals in Portland from $20/day

4.0 Mediocre

Compact

Sep 30 2016

Cons: The tires were bald. I didn't realize this until it rained and the car became unsafe.

6.8 Good

Intermediate

Sep 19 2016

pick up

Pros: Had problems. Agent not very friendly. Couldn't give us directions. Gave us a little compact car instead of intermediate. We spent extra time complaining but then they exchanged car.

Cons: Car we finally got was right size which we should have been given to begin with.

6.4 Good

Compact

Aug 29 2016

I was charged extra above quote on my confirmation

Pros: Car was fine. No problems.

Cons: I was charged above the quoted price that was on my confirmation. The rep told me that this was airport taxes. Apparently, the booking was made for an off-site location rather than the airport, even though I was flying into the airport. I would not get a rental from this site again because of that. They should honor the quoted price.

2.0 Poor

Economy

Aug 23 2016

Pick up location was closed after pick up time

Cons: They never should have allowed the reservation to be made. I requested a 6pm pick-up time and the location closes at 6pm! I had to get a car at another location and go through the hassel of getting a refund on the first car. Not fun!

9.2 Excellent

Economy

Aug 6 2016

Excellent customer service

Pros: Seth was very helpful and pleasant to work with. I will definitely rent here again on my frequent visits to Maine.

5.6 Okay

Intermediate

Jun 23 2016

Good but.....

Pros: I liked how close to terminal Hertz is, easy to pick up and drop off. Car was clean.

Cons: The car needed a tune up. Tried to exchange it twice but other locations were very remote and didnt have cars to give to me

10.0 Excellent

Intermediate

Jun 9 2016

Always Quick and Courteous

Pros: I always prefer to use Hertz because they aren't aggressive with trying to upsell and the pickup process is quick and painless. Also, at the destination airport, one of their employees gave us curbside service to the airport after drop-off since we had a toddler and car seat with us.

Cons: There's nothing about my rental experience that was unpleasant.

6.0 Okay

Economy

Jan 23 2016

Good human customer service, bad robots

Pros: The people I dealt with in Portland and Philadelphia were very nice and professional and helpful. Got done what I needed done efficiently and without big issues.

Cons: The customer service hotline over the phone was a terrible 1984 / Brazil - esque "voice-mail hell" scenario. I was put into a Robot Loop of Uselessness that I could not escape from.

6.0 Okay

Intermediate

Jan 19 2016

Pros: The car was great but they would not let my spouse drive for free. I asked several questions about this and they told me that wasn't available in Maine. The next day we realized it was a benefit of our AAA insurance and called to have him added as a driver. The agent told us we could not do tha without opening our contract, which would mean we would need to pay the current price for the car rental. Not good customer service, especially when the contract stated we had AAA insurance.

6.0 Okay

Full-size

Dec 7 2015

Experience thus far . . .

Pros: Drop off was very easy and attendant was efficient and friendly.

Cons: Pick up took way too long. Close to 1/2 hour!! Needed assistance from a 2 attendant before we could move things along. Second attendant was courteous but not necessarily friendly. EZ pass option is great idea but it would be helpful to know what if any charges other then tolls are associated with its use.

6.4 Good

SUV

Nov 10 2015

Jeep Pioneer Needed Maintenance

Cons: We rented a Jeep Pioneer that had a loud squeak and grinding noise in its rear suspension. Clearly the vehicle needed maintenance.

Book Hertz car rentals in Portland

Hertz car rental prices in Portland

Reviews for Hertz in Portland

Recent reviews

Other suppliers in Portland scored

Where can I find Hertz car rentals in Portland?

Address

Phone