Reviews for Hertz in Riverside
- All reviews 100%
Feb 10 2017
Pros: The service was qick and friendly. The rental was reaaonable I received a free upgrade. They offered prepurchased gas at a lower rate. When my pick up ride was late, they drove me home.
Jan 1 2017
Car reserved was not what I received.
Pros: BT radio option was nice
Cons: I requested a mid size car and was given a compact (Yaris). I was not notified of the change at any point. It wasn't until I drove away that I confirmed in my reservation what I thought I had requested.
Dec 16 2016
Can rental initially canceled rebook was twoce as
Pros: Very disappointed
Nov 28 2016
Hertz was terrible.
Cons: I rented the car to drive from LAX to my parents house in Riverside. The drop off was at a Riverside location on Thanksgiving day. When we went to return the car the location was closed as well as another location we tried in Riverside. We had a one day rental and could not return the car. We tried to return the car on Friday to the contract drop off location but again they were closed. We drove to the other location in Riverside and were finally able to drop the car. All would have been fine accept Hertz (three representatives on the phone as well as one representative in person) felt that we should pay for the additional day we had the car despite our attempts to return the car and the contract length of the rental being one day. I will never rent from Hertz again and will make it our company policy to avoid them.