Reviews for Hertz in Riverside
- All reviews 100%
Apr 8 2017
Pros: I wanted a Toyota Corolla instead I had a VW Jetta. Secondly, I reserved by using my debit card and no one told me that within less than 24 hrs I was forced to use my secure CC. I'm waiting for a refund back to by debit card charges.
Cons: Two charges because hertz has this stupid policy that my secure CC had to be charged. I'm told that my debit card will take 5-7 business days to refund. Better Be.
Mar 28 2017
Pros: The actual van was great, ran smooth, clean when we got it and would rent it again.
Cons: Picking up the car: The rental was under my dad's name but he only had debit cards to rent it. Hertz would not release the car under a debit card so I had to get off work and take an early lunch to put my credit card down. I didn't like that at all.
Feb 10 2017
Pros: The service was qick and friendly. The rental was reaaonable I received a free upgrade. They offered prepurchased gas at a lower rate. When my pick up ride was late, they drove me home.
Jan 1 2017
Car reserved was not what I received.
Pros: BT radio option was nice
Cons: I requested a mid size car and was given a compact (Yaris). I was not notified of the change at any point. It wasn't until I drove away that I confirmed in my reservation what I thought I had requested.