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friendly, chill staff. nice amenities. great view from our room across the river and on the roof it's concrete, so doors closing are loud, but not bad.
The decor and cleanliness were lovely, and the location was great - quicker walk to subway and trip to Manhattan than I'd expected. Bed and sheets very comfortable, quality towels, and spacious room and bathroom. View was also terrific. The only reasons I'm not giving 5 stars are: not enough towels for a couple (despite asking for more). Breakfast/coffee service ridiculously slow and chaotic. (And really, should you charge a guest for a cup of regular coffee?) Bath products strange-very strong masculine scent to most; strong enough that I didn't feel I could use them. Shower charmingly minimal but not that practical-because it's open at one side, you end up getting water everywhere and it can get chilly for activities like leg shaving.
The Manhattan balcony view was amazing Room service was a little slow with things, but I'm sure it was extremely busy because of the high volume of people on the weekend
Generally it was a comfortable at the hotel. It was very easy to reach to downtown, by kust walking a few minutes to metro station and withing a couple of stop we were at downtown. Bed was comfortable, room was clean. Breakfast was not so good but satisfactory. We left our luggages to hotel's storage for a couple of hours in the day we checked out since we can't use the room for that purpose but we had to pay 1 $ per luggage which is unusual in many hotels.
Good location, next to subway station and direct 5min. link to centre. Staff is ok, breakfast is minimal but fine. Hotel quality overall is good. Don't buy food in nearby Indian restaurant after partying. Is to spicy food.
dinning room should be bigger
Very close from Manhattan. If your room in upper level you can see downtown
Parking too expensive
Hotel was very nice in general. Staff very friendly, hotel room clean. Atmosphere was relaxing, it felt good going back after a busy full on day in the city. Breakfast was not so good. Limited options and service could have been better., i.e.making sure area tidy at all times.
Good connection to Manhattan and cheap. Elevators came or not. Loud people on the floor.
I found the rooms clean with comfortable beds, and furniture attractive and in good condition. I found the rooms were quiet. I was concerned noise would be an issue since I was adjacent to the exit door and across from the breakfast room. I did hear the door close and open but the sound was fairly unintrusive. Some confusion re: the room cost. This might have been a KAYAK issue, but it was fairly easily remedied, and the person at the desk was apologetic and professional. Parking could have been difficult (I was VERY lucky to get a spot right outside the front door), but that is to be expected in NYC. If I hadn't gotten the spot, I would have been charged an extra $25 (per day? per stay?), a fee I was unprepared for.
Very clean, friendly staff and good price
close to metro station. Nice breakfeast. Nice staff on restaurant and room maid. don't take private taxi from hotel. US$40 flat to go JFK. Front desk said yellow cab will cost more than 50!!! Not good information, despite driver was friendly.
The hotel is close to metro,only 2 mins walk and another 5min to Manhattan. 95% people lives around the Hotel are black, feel somehow unsafe.
Great location and friendly staff The room was very small, request where not granted even after being promised and breakfast was too early.
The best thing about the Ravel is it's proximity to mid town. A free shuttle or 10 minute walk to the nearest subway and you are two stops away from the heart of the city. For half the price of a comparable room in Manhattan you get almost the exact same convenience. Long Island City is still very much an industrial area. The walk to the subway is past many warehouses and the area is kind of trashed. Fortunately all the streets stay pretty lit up but there is litter all over and you have to switch street sides because of construction.
The staff were great, the area was perfect, and the walk from the train, and to restaurants was not bad at all- there's a free hourly shuttle too but we preferred walking. The price was very reasonable. There was some construction going on, but it wasn't that noticeable and the club and traffic is audible- that may bother light sleepers...
Spacious rooms compared to Manhattan hotels Some of the clientele were just trashy. There was a couple making out in the lobby right when you walked in at night granted the hotel does have a rooftop lounge that the locals treat as trashy Queens club, but it was a Sunday night, and the lounge was closed so you can't blame it on the alcohol. Room designer seemed to be obsessed with positioning fixtures in the upper right hand corner, which is ok I guess with certain things but not lighting fixtures. And last time I checked an electrical outlet should be by the sink, not above the toilet bowl, unless they consider there guests really hardcore multi-taskers that can shave and blow dry whilst...well you know
Good location The hotel was run down requiring millions in renovations. The rooms were unsanitary in every respect. The furniture was terribly stained with cigarette burns all over the couch and chair. The desk was badly damaged. Lamp shades were stained and walls scraped all over with black scuff marks all over the white walls. I had to check out. They wouldn't refund my money but I had no choice.
The only positive aspect of the hotel was that the wedding we were attending was at The Foundry. The other positive aspect was the girl that helped with my luggage. She was very courteous and helpful. The hotel was under construction and there were no clear signs indicating where to park or where to enter for the main lobby. I drove around the hotel 4 times until I finally called them to get information. You had to find your own parking on the street since there was no valet when I arrived at 4:30 PM. I actually had to call the hotel to inquire about the check in process and the location and called the front desk for the gentleman to come out and get some of my bags.When we went up to the room, there were flies and my husband actually killed about 10 of them. He called the front desk requesting a fly swatter and received no help. We also came back from the wedding and checked out that evening without staying overnight. The bar in the hotel became a nightclub and was very noisy and crowded. We also smelled marijuana in the stairwell of our floorl. It was a very disappointing stay and we will not be paying for our stay there and have requested a refund. Until they finish the construction, they should offer severely reduced rates. I definitely do not recommend this hotel. Stay in Manhattan over the bridge. Might be more reliable.
Free Shuttle Rides to local areas and substations. Extremely friendly staff. Very Accommodating. There was a little construction going on locally but hotel fully accomidated any and all needs. The club on the roof top during the weekend was a little unexpected went until 3/4 if you are trying to sleep at a decent time this place isn't recommended for the weekend.
more parking hard to get too, no subway within walking distance
The rooms are spacious and beautiful, very clean and up to date. The feel of the hotel overall is very trendy and modern. I would come again any time hands down Because of the intense cold (and not so great insulation) the hall way and restaurant on the first floor were on the chilly side. I know it's petty stuff, but I just thought that being indoors would allow me to walk around without a jacket or sweater, and though I did, I regretted it right away because I was cold.
If you are on duty for business in Manhattan and it is the firm who pays for fancy but tiny hotel room for you downtown then after the meeting ends you realize that it's not worth the money if you want to extend your stay for a couple of days more on your own budget, this one is the perfect match! You'll get nice view of the city , easy access to public transportations , shuttle service oh..and the rooms are huge and classy with less pay! The rooms, NYC view from the rooftop restaurant, and the restaurant itself, staff are super nice, no-rip-off private car service to JFK.
The location to get to downtown Manhattan was great. You can take the tunnel or the bridge and get there relatively quickly. When I asked for the car service, the car was on time and the driver very courteous (I used them every day for a week). The Rooftop view of the Manhattan skyline is terrific. I felt the hotel was very secure and safe. Did not like my room. I stayed in 106 which is on first floor right outside the elevator and main hall (room 105 is also located there). They have recently added a second door inside the room to help keep down the outside noise but it did little good between 5am and 9am each morning. The hotel has obviously had complaints about the noise or they would not have added the interior door with a sign as to why the door was there (noise). The elevator doors were constantly opening/closing and the cleaning staff were busy getting their carts to each of the other floors to begin maid services. Not to mention the numerous people coming down to get to breakfast and the chatter. The room itself was dirty and was in desperate need of a paint job. I realize they saved the top renting units for the top buyers but for what I did pay (which was not cheap) I was greatly disappointed. As I stated in the pro's of the hotel, the rooftop view was incredible, but they have little to no seating to enjoy the skyline unless you want to sit in the covered restaurant, which greatly obscures the views. They had closed off the very top seating area on top of the restaurant the second night I was there. When I asked the hostess why, she had no reason to give and eventually allowed me to sneak up there to enjoy the night views and relax but made sure to close off the stairway access behind me so that no one else would go up there.
The penthose The price
A hotel known for its view put me on the ground floor across from the elevator where I could hear everything. Bathroom had a roach and was filthy. Manager only offered to have someone in and clean. Overpriced for an experience I could have had at a Motel 6.
Ended up leaving the hotel at 2:30 am the first night since we were unable to sleep due to extremely loud music from a roof party which ended at 4:00 am. We'll never return and we'll never recommend it. First time in my life that I had to leave a hotel.
Obviously prettymuch the only reason to come here are the views of Manhattan, which are pretty spectacular, especially at night. I've heard the roof deck is pretty awesome when it's open. I don't know if it's possible for the staff to have cared less. Moody and weird and check in, didn't let us know about the included breakfast (had to go back down and ask and they never gave us th voucher we apparently needed). Like a bunch of teenage boys running the place. FYI this building basically doesn't have a back...like no real walls, so if that freaks you out... It also makes it incredibly cold and the thermostat in the room is just some kind of placebo effect trick as it does nothing. Everything, especially the bathroom, was a bit dingy. One of the worst values at a hotel for the money I paid.
Rooftop, transfer to manhattan
We chose this hotel for the view, but actually the hotel offers many others advantages, shuttle bus super efficient, bikes, good breakfast, amazing rooftop with bar/club. In the room you can find everything you could Need. We couldn't control the heater, whichapparently didn't work, I was cold the whole night.
The decor of the rooms was quite interesting. The bathroom shower did not really have a door and the door to the bathroom is a massive glass slab that moves backwards and forwards, very modern in design. Water was nice and hot, a/c worked wonderfully and I loved that they had a free shuttle to take you to Manhattan every hour! The complimentary breakfast each morning didn't have a large selection but it was still nice, brunch on the rooftop is a must! Great view of the city skyline as well. On our last night stay, house keeping never came although we requested housekeeping. Small mini fridge, you won't really be able to put anything in it, not only is it filled with mini bar items, it's about two inches deep before you hit the back of it so don't count on storing leftovers!
The view is about the best thing the hotel offered. View from room was great, roof top view great, roof top open all night for smokers, howevee it was closed cuz of the weather, bed good, pillows good, For 280 a night it beats the prices in Manhattan. Shuttle was always overbooked, even when booked in advance they would need to make 2 trips because not all would fit, cleaning never replaced all towels after following leave dirty towels on floor, cleaning didnt replace tissue box after it was empty, the AC did not work, lucky hurricane joaquin was in the area so it dropped temps to the 50's, we had AC set at 65 it was blowing hot air so we had the windows open, food for the price was horrible, we ate at the restaurant 1 night, dinner for 2 with 2 drinks was 140, better off earing cheaper food by the 21st and lexington subway station in long island or venturing out to manhattan where food may well be pricier but will be better.
the view at night was amazing love it. the front desk was very helpful and very attentive I enjoy my stay and we are planning to come back. thank you very much for the accommodation.
Great breakfast buffet for great cost. Exceptional bed and pillows . Outstanding view rooftop (when you can get past the loud obnoxious party at night) No pool, party on rooftop goes on too late (4 am) so others can't enjoy the view.
rien a dire très bon séjour dans cet hôtel quartier calme, vue magnifique de la chambre, personnel très agréable, un très bon service de navette avec des chauffeurs très gentils service café libre service le matin que des points positif.
I liked the view of Manhattan from my bedroom, the location, and free shuttle into the city. While the hotel clearly caters to tourists, there is room for a business traveller who is somewhat flexible with her or his time. The hallways outside of the rooms can be fairly noisy and loud.
From the moment you walk in you are greeted with friendly staff, fresh scent, and beautiful decor. The complimentary breakfast each morning was delicious. A variety of food accommodated every type of eater. From the house keeping staff to the front desk personnel, to the location and service it was an overall amazing experience! Mena made the stay even more pleasant with his hospitality and care for the each guest; his attention to detail and attentiveness makes my hotel decision for my next visit to NY an easy one.
Service was excellent and the hotel very clean and well kept. Nothing
Closed to everything
I liked the staff,Tiffany especially who was very kind and helpfull. I liked the shower which was very big and the cleaness. I did not like the noise from the rooms on my floor. People were having parties and it was hard to fall asleep. Also the elevator is very long to wait for. The neigbourhood is not really safe to hang out alone at night.
Customers service was great I didn't like the view
Good breakfast Clean Near subway
The facility was nice and what I expected for the brand. Ned was comfortable. By design, easy hotel to stay at. Updated as well. The staff was not prepared for me and did not entertain my suggested room that I put in for via email. When I asked them why it was not available or why the process didn't work they had not answers for me. They also seemed confused when I was sent a sms confirmation of my room preference and checkin time. Basically, he didn't know that existed for the customers. As a Rewards member, I knew more than him, unfortunately. In that respect I can not recommend this place to the frequent traveler.
Everything the hotel offers. Good breakfast, quiet place, closeness to subway, clean room, friendly staff, newly renovated structure. No good restaurants nearby.
Location was excellent. I booked our room though Kayak/AGODA. AGODA.COM did not reserve our room with the NESVA Hotel. The only reason we got a room was due to an excellent front desk staff member. Beware of AGODA.COM. Call and confirm with Hotel soon after booking.
The AC of the room, it didn't work, the room always felt hot
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New and clean modern rooms, management runs a tight ship. Subways is right there and two stops from Midtown (5th Avenue & Central Park).
This hotel claims to have city view rooms, straight ahead upon opening my window is a building be constructed. I paid for a city view room. I had to look off to the right and see a few city building from afar. Room was also smaller than I imagined.
What I liked most about the hotel was the friendliness of the staff. hotel employee greeted me at the front desk and although I was only there 2 days I felt like I had made a real friend. The entire staff was very pleasant. yes, no free breakfast and no parking
Everyone was super courteous and helpful! The room was a bit small and the city view rooms aren't really city view.
price, Staff, location. No safe in room. Low water presdure
Good location (3 minutes walk to the subway), friendly staff. And the room is clean and elegant.
I appreciated that the hotel was in walking distance to a subway stop which made up for the location of the hotel itself. I also liked that the hotel was updated. There aren't a whole lot of things do so within walking distance of the hotel.
The TV didn't work the entire stay and the hotel would not discount the room. Huge disappointment
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Very clean. Comfortable bed. Poor shower pressure.
This was a new hotel, so everything was modern. It was very nice and clean. The staff was very friendly and helpful. There is a garage attached to the hotel but the parking prices are outrageous. They charge $35/day ($39/day for valet) and you can't leave and return. If you do leave and come back, you will have the pay $35 again which is ridiculous.
The room was filthy. Linen was dirty. Couch was broken. Yes there was running water but not much more.
Price and the fact that had a room open Staff very unwelcoming. Sheets had stains on them and not mention the huge stains on the carpet. Shower conditioner was used by last guest. Upon check in was told extending would be no problem the next day, just to call down and be told no then forced to check out with housekeeping banging on my door every couple mins asking me to leave. Overall, if you seen the movie, room 1408, I was there.
convienent for our purposes and only 1 nighter poor breakfast service due to overcrouded seating coffee machine too slow an portion too small causing long lines
Absolutely nothing - this preys on unsuspecting tourists lured in by cheap prices and its location. that is some business model AVOID AT ALL COSTS- You most certainly get what you pay for. !! Incredibly rude staff ( do you people realize you work in a service industry? Could not change room even after seeing bedbugs in the room and a cockroach in the bathroom .
Close to Subway Breakfast food was OK, need better quality
It was hard to get anyone to answer the phone.
the air blowing from the a/c smelt like feet. no tv. over priced
Great location. Extremely dirty, service was awful, the room smelled.
This hotel was a great location to access the subways to get around the area. We used the Air Train from JFK to Jamaica Station then to the E line which will get you to Queens Plaza stop which is near to the hotel. This location was also very close to 2 other stations which allowed us easy and quick access to other subway lines. Just a short walk will get you where you want to go! There were many issues wrong with this hotel: - The staff was very short with their answers and responses. Efficient but not very friendly or welcoming. - Our bathroom linens were stained and unusable. Thankfully they would leave us more than needed so I could find enough visibly unstained ones for us to use. - The lighting in our room was so dim that we had to use the tv as a light source to be able to see well enough. Not sure if the bulbs were too low in wattage or what but this was very inconvenient. - The air unit was so loud when it ran that we wouldn't be able to sleep due to the noise. We turned it off and thankfully the room was warm enough that it was not needed at night. - Our room looked on the street below and the traffic noise could be heard disturbing out sleep. - I would only stay here again if it was truly the only place available to stay in this area and would bring my own bath linens!! I have stayed in hotels costing less than this one and have gotten a much nicer room and better service. Maybe it is due to the area but this is not an acceptable reason for such poor quality or service.
The hotel was close to the subway. You could be within the city in minutes. Choice of 7, N, Q lines. The "city view" room that I had reserved was a joke. There were plenty of other buildings blocking a good part of the view, and the window itself was small and one could not enjoy the view unless they were standing right at the window looking at a specific angle. Deceptive marketing, beware! Staff was very short, cold, and not accommodating as you would expect from the hospitality business. I could not understand the staff due to heavy accents of varying origins and broken English. The room did not include the microwave or refrigerator that was listed during booking. The room was VERY dark, not a lot of lighting. The breakfast was a joke. There were a couple of maids present but did nothing but just stand on the outside of the room, doing nothing, when the food area was a mess and items needed to be replaced. My partner and I just got a cup of coffee and went back to our room to find someplace to eat instead. I was born in Queens, so I suppose I should have known better, but I expected a bit more paying $100+ after tax for a night's stay.
No parking. When I asked the desk for a 15 minute late checkout he said "do you know you're like the tenth person to ask me for that today?" My reply was "so is that a no?" In the end I checked out at normal time and housekeeping wasn't even on my foor.
Room were comfortable and always clean ,stuff at front desk were helpfull try always for the best .... Very close to hotel the subway , next block... Well terrible worst ever traffic during the breakfast ....and variety of breakfast were really really very very poor , just american ....donuts donuts and again just donuts...
The breakfast was ok, although everyone seemed to appear for breakfast at the same time and the size of the breakfast area was totally inadequate for the amount of people staying. One of the girls working there also arranged for a $10 transfer for us to JFK which worked out well, much easier than using the subway system to get to the airport The staff - the girls working there were pleasant and helpful but the men working there were so rude and generally acted like you were a nuisance to them. The location was intimidating but it was only a very short walk to the subway station. After the first day or so we got used to the atmosphere around the subway station. The carpets were so dirty and disgusting in the hallways. Would not stay there again or recommend it to anyonel
The comfortable bed , room and location. The smell of the room .
Nice and budget hotel, perfect for exploring the city (close to the subway). It offers also breakfast and internet connection, which is great. We loved it :)) in general I don't have complaints at all..
Very friendly and helpful. I needed some documents printed and the gentleman was able to print them for me
Clean and convenient. Quiet rooms and parking usually available on site. Breakfast was ok but the coffee was terrible.
The hotel was ina good location to get in and out of New York really easily. There was not enough room for breakfast, it got extremely busy as there was a limited amount of tables and chairs.
Front desk was friendly and informative at check-in. Room was clean Air con was a little fickle. It was a long wait for the elevator as it usually had staff using it. Decent breakfast but split between 2 rooms- only coffee available 24 hours, not even spoons or napkins
We had really comfortable stay and the hotel was really clean specially our room and the ataffs were friendly as well.
We got a clean room on the 10th floor with a great view of the city. There are a few free parking spots right in front of the hotel but during the weekend you can park on the street all day like we did. Alright breakfast and good wifi. Great location, literally a 3-4' walk to (orange) f line train station and from there downtown is a couple stops away but also close to Astoria's great Greek restaurants and cafes. Ι highly recommended it!
Everything. Very rude customer service only gave me one washcloth for 3 people, just horrible
it's location (2 subway station to Manhattan). The Quality/Price (incl breakfast) the carpets in the passage looks dirty and/or old
Pleasant atmosphere just across the bridge from Manhattan. We rented CityBike bicycles outside the hotel and rode across the Queensborough Bridge to Central Park. Took about 45 minutes one-way but good exercise and a fun and different way to experience NYC. Our room was on the first floor very close to the reception desk. In the mornings, it was a bit noisy outside our room - but only the first two first floor rooms are close - ask for different rooms if you get them.
Great view of river and bridges. Responsive staff. Limited dining options.
This hotel was what we needed it to be. We were visiting family in LIC and just needed lodging, we were not spending a lot of time here. This was perfect for that. They have extremely minimal vending. After getting in for the night, my husband wanted a soda. They had 1 machine with a very limited selection of cans. Since you need to walk several blocks to find a store, this had to do. Also, on our second day, we returned to the hotel at 5:30 PM to rest and clean up and housekeeping had not yet been to our room. They came to clean our room at 7:00. We found this odd and inconvenient.
The restaurant was closed for renovation - we would never have booked this hotel had we known otherwise. This was never mentioned on the hotel website. The diner next door was hardly an fair substitute. Room #701 - shower head needs to be replaced. The hotel was quick to bring in a repair man who told us that it need to be replaced - his temporary fix, not his problem, did not hold. Showering was extremely awkward. The view.
It's very nice hotel It's located in very silent area with no traffic too much All facilities are available near by surrounding of this hotel
The shuttle to and from the subway station was not running. The staff provided no apologies or a reason why it was not running.
This was a last minute booking because our Airbnb reservation fell through. We were very happy with the location, which was close to the MTA. The staff was friendly and helpful. We particularly liked the rooftop bar with its extensive view of the Manhattan skyline and helpful bartender. Some interesting locals thrown in. The room was comfortable with adequate storage and hangers. Very reasonable rate for a NYC hotel and we'll go back in the future. The faucets in the bathroom were intended to be "modern" but were confusing and not very practical.
Roof top bar and view, restaurant Paid parking
Appreciated the free breakfast and free water/coffee available at all times next to the lobby. Convenient location (although the proximity to the train means you can hear it - maybe depending on what side of the hotel you get?). Spacious rooms with a living area and bedroom with a door. Nice, helpful staff. Definitely enjoyed my stay!
The rooms are big and spacious, tv, fridge included, even coffee maker; the staff is very friendly and helpful; breakfast is really nice, with a lot of options. Location is good, 5mins walk to the nearest metro stations (queens plaza or 39th) or if you are up for a longer walk, just for the fun of it it took us about half an hour over queensboro bridge to get to central park and 5th avenue
The convenience of location and the quiet clean comfort. Not a glamorous neighborhood for travelers who aren't familar with Queens.
Hotel was centrally located - very local to subway stations. Got into Manhattan within 15 mins. Staff were incredibly helpful and friendly. Very nice atmosphere. Would definitely stay there again. Though breakfast served all your needs with good choice of cereals, waffles, toast and pastries - I wish we'd had proper plates, cuttlery and cups. Got to really dislike using plastic utensils and polystyrene cups/plates by the end. But all in all breakfast wasn't that bad.
The hotel staff were very helpful, and the rooms wwere newly furnished. The breakfast and esp. the coffee.
Location to my meeting. Price, mostly clean. Reception was friendly, close to LGA. Did not sleep well, needed ear plugs, traffic noise on the street all night. Maybe that's just NYC but hey. Do some soundproofing. Next time I'm staying at the Country Inn on their highest floor and I'm bringing ear plugs.
The hotel was closed when I got there.
Good breakfast, very clean throughout the hotel and room was spacious. Hotel handy for the nearest subway making it an excellent location for visting New York. Staff very friendly and helpful.
Location proximity to Manhattan is great. Staff was helpful and courteous. This hotel needs updating as it is quite shabby. My room was not very clean. The carpet was worn, stained, old and dirty. Noticed the lamp shade and curtains were torn. Found black mold in the tub / shower area. Breakfast is complimentary though food quality is very poor. The scrambled eggs and milk both tasted like chemicals - must have been made from a powder mix. Awful food and dirty worn out gross rooms. This is NOT a luxury boutique hotel. I would never stay here again.