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Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
Location Small room.
location, view, comfort, services speed of in room house keyboard internet very slow
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
Excellent location - so close to thre Pantheon and walking distance from main sights.
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
location Altough it has been mainteined good, the building is very old.
- The location. - The services. Nothing
Staff where very friendly and cheerful, the court yard was beautiful and the location fantastic.
Location Graffiti and beer bottle drinkers outside nightly
Very good location Its a little pricey
Beautiful hotel in perfect location, many fine amenities. A contemporary haven in old Rome.
Loved the courtyard which was peaceful in middle of big city. Hotel was quiet - unusual for Rome. Great location, near stacks of excellent restaurants - Pierluigi was the best ! Relative to other cities, Rome, and this hotel over are way priced.
Great location, beautiful hotel, rooms are very large and comfortable; staff is friendly - we loved this hotel !!!!
Location Comfort ok, beds a bit too firm. Reception staff were cordial and helpful. Bar staff were going to overcharge for beverage until I pointed out the correct price in menu. Don't know if intentional or not, but you would think they know the correct pricing as advertised in their menu. Our room was on third level on the side where the hotel entrance is located. This area can be noisy at night, especially on weekends when people are walking on the street and street musicians (which hung out a few doors down from the hotel) are playing. The rooftop terrace is nice but the views are limited and there were many yellow jackets/hornets around the evening appetizers at the bar.
We had a 5th floor room with an outlook over surrounding streets and river. We were able to check in a little early and checkout a little late with no problems. Staff were helpful and efficient.
Great location, nice big bathrooms, spacious rooms in general. Nice comfortable accommodation, walking distance to everything (including nightlife and many major attractions). Bellhops were very nice, but some of the desk staff was slightly unfriendly and unhelpful. Restaurant staff asked us to leave table (in beautiful garden) after finishing coffee to make room for other guests but there were many other tables. Guest service not the hotel's strongest area in my brief experience.
the hotel staff was very pleasant and helpful
Overall very good exprience.However we did feal that some of the staff could improve their attitude towards customers Customer Service.
fantastic loaction - walking distance to many sites
A good quiet room with a good location Restaurant not open and breakfast was a shambles. therefore overpriced.
Location, Location, Location! Location for value was unbeatable! Maybe a little more hominess - but that is just to be critical. The rooms the location and the staff were off the charts!!!
Extremely clean rooms, garden tables for dining outside were delightful, breakfast & lunch meals were local and wonderfully presented We couldn't understand dinner - we waited to be seated but were ignored - it seemed to be some sort of happy hour/buffet/private function despite the menu being visible on a board. Only one conceirge was helpful/knowledgable with regard sightseeing directions.
Brilliant location - within walking distance of all the landmarks except the Vatican. Given an upgrade on check-in but the room was a huge disappointment. 2 single beds on mezzanine floor, a double sofa bed downstairs with a hard frame, one bedside table and no bedside lights. But happily Reception did move us next morning.
the central location, close to most of the main historic sights, very clean and new accommadation ,staff allways helpfull. none
It was perfectly positioned for exploring Rome I enquired about returning in October with my wife, I would not pay the full rate of 340 euros per night, so it looks like Prague
very central for walking to and from city centre, also walking distance to Trastevere.
The hotel is really near everything ( coliseum, testevere, vatican (25 min walking), piazza novona ( 25 min walking ). Great staff and really polite. The bathroom is a like smaller, but it works
New hotel with in a very good location. Also includes a very good restaurtant.
A well priced hotel in a great central location. I took my parents who have mobility problems and the area is flat and easy to walk around.
The room was very comfortable. The location was in a nice quiet location yet close to many of the city attractions, and the breakfast was superb. A real little gem.
Everything was fantastic! The room was exceptionally (and promptly) cleaned each day; the breakfast buffet was outstanding; the desk personnel were friendly and extremely helpful; and, the hotel environment was extremely pleasant! I have no complaints whatsoever, and when in Rome, I will stay there again, and will recommend my friends do as well. I did notice several us people on the website complain generally about small hotel rooms in Rome. I suspect these folks do not get around Europe much! Real estate is incredibly pricy and space does not come cheap! Us travelers need to be prepared to spend $130 usd or more a night for a room that will be much smaller than the typical us economy hotel room. that is the norm in rome! Stop complaining! Focus on the beauty of the setting and hotel, the convenience of location, and the experience of being in a world class city!
Location great, very central. Room decor very dated, musty smell in room (couldn't open windows). Tv took about 5 seconds to change channel - not great when you are flicking looking for english language!
Great location, lovely & helpful staff, comfortable rooms, nice communal areas, wonderful breakfast. The bed was a little hard for my taste.
Good atmosphere, nice staff, comfortable and interesting location away from the city centre business district. The hotel only provides a buffet breakfast. The bar is not open. There are plenty of excellent bars and a full range of resturants nearby.
excellent location, good staff, good breakfast small rooms
Very good location, but facilities are a bit old. The toilet did not flush.
Excellent location in quiet knook but only 2 blocks to Campo Di Fiori and all the action. We requested and received a room overlooking the beautiful gardens of the French Embassy. Hotel is in very quiet area adjacent to Piazza Farnese and is within easy walking distance of all the major areas - Campo, Pizza Navonna, Pantheon, Trevi, etc. Loads of resturants, cafe's, shops, bars in the vicinity. Very clean room much larger than most European hotels typically are. Very nice size bath and shower. Very comfortable room and in a great location. The hotel staff replied to e-mail requests prior to our trip for room confirmation and arrangements for transportation from airport literally within the hour our requests were sent. Nothing we did not like.
This hotel is well situated on the P. Rotonda, in front of the ancient Pantheon in center of Rome. It is an old hotel and has annexes nearby with apartments. Our stay at the annex apartment was good, but the level of comfort was not that as in the actual hotel... and the furnishings are dated and stale. Our apartment was three star at the very best. The apartment annexes are old and stale and need a fresh up on furnishings... they are not at the same standard as the four star hotel itself, and I have stayed far nicer three star hotels in Rome.
The Staff were very accomodating, spoke excellent English and were very very pleasant!!. It was what it says on the box - a 4* hotel - not a 3* posing as a 4*!!! The air conditioning units for the whole hotel were right on top of our room, and caused the walls and doors to vibrate! The hotel stafff were really good about this and agreed to turn it off between 23:00 and 08:00 in the morning so as not to disturb our sleep! I'm sure we never would have had another hotel offer to do this! Great Breakfast (although I would suggest not watering down the orange juice). Fantastic location - central to everything! All in all a well run hotel, and a very pleasurable stay! No - it was just right!
The situation across from the Pantheon was the reason for our choice of Hotel Sole al Pantheon. The Piazza della Rotonda is a beautiful view from the second floor where we stayed. Too few tables in the otherwise beautiful breakfast room.
Excellent location and great staff, right on the piazza across from the Pantheon. Room size was good and bathroom was as well. Staff was very attentive. View was awesome. Bed was very firm. Breakfast was poor.
Excellent location in historic square. Very comfortable rooms with fabulous views of the Pantheon.
The location. The hotel in next to the best square in Rome. There are many different musicians that frequent the area and you can meet people from all over world. The party goes on into the early morning. No
got upgraded - room very nice beds very hard but after a day of sighseeing i could have slept on the floor and not noticed.
Excellent location and friendly--helpful staff. Hotel was everything we were looking for on vacation and even better.
the good approach of the staff our room was too much nosy
When we eventually got the room we had requested and paid for in advance we were quite pleased with it. Breakfast was extremly poor,breakfasting room was tiny and the hotel had no recognisable lounge area.On our first night our reserved and paid suite was given to another party.The rooms to the front are noisey with frequent and numerous musicians during the day.Bottles are collected noisily from all the cafes in the square at 0800.A truck washes the streets at 0200 am. If you have an internal room and it rains then you are kept awake all night by the sound of rain falling on the canvas of the external breakfasting room.The internal cooridoors are hot.Some front desk staff barely have the courtesy to greet you as a guest.
location, view noise due to loaction
Efficiency, great room, good food, cool in hot weather
It is a newly decorated hotel. Excellent decoration at rooms, excellent decoration at restaurents on roof and at floor 1. Excellent breakfast Location is 5-10 minutes from Plaza Venece, but still it is 30 minutes walking from mid - city
Large rooms, good location, kind staff, nice breakfast
The location of the Hotel. The service staff particularly in the reception area, and the fact that breakfast was included (not a small thing in Europe) The price for an additional bed in the bedroom where my 3 kids stayed, came out to almost what it would cost to have an additional room.
Great Location; Great Ambiance, Great Rooms Overpriced Daily rate for young children 3 and younger
The staff was excellent, the room was always clean and the smell was always fresh, the breakfast was delicious it's on one of the best locations, close to everything you want to see in Rome. We were traveling with my two year old and a 4 year old, the staff always helped us making sure our room always had what we needed to make our stay the must comfortable as possible. We staid for 9 days and we had the best experience.
From the location, to cleanliness, to customer service. I will give this hotel 12 out of 10! I feel safe as it is a secured building and the front desk was so welcoming and willing to help us. The room was clean and within walking distance everywhere Nothing at all, besides the modern looking toilet seat is quite uncomfortable... it's a square shape toilet....
Staff.. Location. And cleanness.
My bed was quite comfortable and I liked the close proximity to the Piazza Navona. The staff, when available, were always very friendly and helpful. The room was exceptionally clean and well appointed (beautiful view of the Chiesa Gesu and furniture) For the price, it would have been nice to have a 24 hour desk. It was a tad difficult to find from the street and access to the elevator for check-in was limited. The walls between rooms were thin. My room was close to the reception so could get noisy.
The location was great. It's a modern hotel very unlike other Rome hotels. It was very nice.
The location was great . The price was also in our budget. This was the end of our 10 day trip so we were happy with the hotel The breakfast was just continental . Nothing special so for 9 euros more it was not worth paying for. . All of our other hotels had breakfast included.
good location Hard to find. You need to make sure the taxi driver knows exactly its location.
The hotel is beautiful ! It is located walking distances to many attractions. The staff is wonderful!! The first day there they show you where the hotel is and how to get around. Being in such a busy location and you don't hear anything from the outside.
Great Location! Very friendly and helpful staff!! None!!
everything. the sstaff, hotel facilities and location were excellent.
This is a very good hotel. It is centrally located, within easy walking distance of Rome's major sights and best shops. Despite its proximity to the Pantheon, it is quiet. The staff are very helpful and friendly, and provided a good choice of excellent food for breakfast. Highly recommended.
The location was superb, if we got losy we just had to ask which direction the Pantheon was and they would point and off we'd go. While everything in Rome is expensive, I thought that the hotel was overpriced. The amenities were excellent, but the room was smallish and I did not deem it worthy of $500 a night.
Location was excellent, all the service people were lovely and pleasant, and the lounge area is beautiful and relaxing. the room was very small and did not have any dresser or drawers for clothes
The room was outstanding! The hotel is in the Historic Center, and is perfectly located for visiting all the sites. The hotel was great, and very helpful in resolving a problem with lost luggage, with the airline. No, I would enthusiastically recommend it to anyone traveling to Rome, who wants to experience the old city.
The interior war beautiful, extremely nice staff, very nice room and bath.And the location was super, quiet nice area. I will recommend this hotel til anyone going to Rome. The breakfast was OK, but lacked dark bread.
fantastic location, nice decorated hotel and rooms there is nothing to complain about in this hotel
Fantastic locationin traffic free zone, easy walking distance to historic sites, shops and restaurants Rooms were a little on the warm side for confort and temperature difficult to control
Great location, good friendly staff. In "Booking.com" it says €10/hour for internet usage but it was actually free. Just ask at the reception.
The location is perfect - just steps from the Pantheon. The staff was friendly, welcoming and accommodating, significantly enhancing my stay. Talking with them became part of the pleasure of the trip! The hotel itself is small and charming, but with a high level of service. I hope to stay there during my next visit and recommend it highly.
location was amazing, very central, very clean exactly what we wanted no
Location and convenience. Rooftop bar very pleasant.
good welcome providing interesting, information, excellent location, comfortable but small rooms, excellent staff, quiet in the middle of town
Location close to all attractions. Three great restaurants close by.Rooftop garden. Fast check in and out. excellent breakfast.
The location, it was in a central location and we were able to walk to most of the sites. It was also close to the stops where the buses are.
Rooftop restaurant is very nice for breakfast and evening drinks before going out. Well located to pop back in the evening to change for dinner or catch an hours rest before going out for the night. Clean, if small, bathroom with plenty of towels and toiletries. Tea making facilities were good. Staff were very helpful. Nice touch to have water and cups by bed at night. Air conditioning a bonus. Beds were a little hard. Light duvets would be nicer than blankets. No spare pillows in wardrobe. TV was small and wall mounting would make for easier viewing. No mini bar.
Everything was perfect! Very good position of the hotel for tourists.