Would you like to save as your currency permanently or for this visit only?
The hotel was very clean and comfortable, and the staff friendly enough. Considering the value of the rooms, I thought the price of drinks in the hotel bar were a little expensive. Also, we stayed in a "business double room", and our friends stayed in a "standard double room". Their's was the larger of the rooms.
The location was excellent. The rooms were clean and spacious. The people at the reception desk were always helpful. The (included) breakfast was completely amazing. We especially loved going to the garden room restaurant to have a beer in the late afternoon to cool off and rest a bit (they also brought a bowl of peanuts, a bowl of potato chips, and once, a bowl of mixed snacks to go with). One night we were too tired to find a local restaurant so we ate in their restaurant. The food was good, but pricier and not as marvelous as the local restaurants off site. But that's in comparison to the fabulous food all over Italy, so its a really high bar.
Very clean, polite staff, good breakfast buffet. Very close to the metro stop, taxi piazza, and train station.
the airconditioning didn't work and we were not informed about this when we arrived at the hotel. As it was july and very hot the entire stay at the hotel was very uncomfortable. Wasn't worth the money.
The hotel is beautiful, with a very impressive interior, its very clean with a gorgeous enclosed garden. Highly recommended.
Great Location - only 15min walk from Trevi Fountain / Colosseum. Rooms are quaint and spacious. The garden area is very relaxing. Early check - in was not facilitated
Very spacious rooms and a lovely garden you can see while you have a complete breakfast. Good location with many options of public transportation and restaurants.
Room was very nice for price. Room was very clean and housekeeping staff friendly. Front desk was not helpful and very abrupt.
An old hotel that has echoes of "The Grand Budapest Hotel", a faded palace where Verdi once stayed. Steps from Termini station and the A Metro at Republicà, it is an excellent jumping off point for your Roman stay. The staff is extremely friendly. The included breakfast is forgettable, though the garden in which it is served is not. Skip it for a cappuccino and corneto at one of Rome's countless Caffè.
Very convenient location. Very rude staff, room had multiple problems, broken toilet seat, TV not working, window not closing etc, They repaired all but would not stay there again.
The hotel is a great old building but is in dire need of updates. The ventilation is bad. The AC was barely functional.
Breakfasts, although the same everyday, were good. Good strong coffee. Very relaxing courtyard. Rooms with courtyard view were a liitle noisy due to 2 weddings, during our stay. Didn't have dinner during our 5 night stay. A little pricey.
Need some towel rails in the bathroom - there was nowhere to hang wet towels.
We did not like anything the hotel was not as advertised and when we complained they said they would call the police and we would not be able to leave the country - so how do you thin we felt. The first room was dingy the second the bath leaked and they said ther was nothing wrong with it so we spent the time wading through water in the bath room the lifts didnt work do I need to go on!!!!!
Location Antiquated lift
We weren't happy with the first room that they gave us. But as we request to change our room. They gave us a better room without kept us waiting. The first room that they reserve for us was one of the worst rooms of the hotel. In addition to that, wake up call and car service to the airport was terrible. We made a reservation one day before and recomfirmed our reservation twice. however, there were neither a wake up call nor a car waiting for us. If we hadn't fixed our alarm clock, we would have missed the plain.
rebuilding around hotel
Clean, friendly staff Noisy. Pick up of linen racks at 6 am in the morning under our window made an awful noice on cobblestone!
Ease of booking, location of hotel n/a
Convenient location, friendly english speaking staff
Location, friendly staff and coffee during breakfast Breakfast choice
Location is near to Train Station and near to Rome Historical places. Separate place in the room for couch and desk .. Old fashion room Style , Breakfast could be better
Large room and bathroom. Very quiet even although room was facing the road. Very close to Terminii. Decor excellent. Staff very friendly and helpful. Lovely hotel - would stay there again. Shower head was connected to the wall about a foot above the bath. Breakfast ok.
Very friendly staff, surprisingly great breakfast opportunities! Great location, especially for catching the train! Loved our stay!
Nothing like it! Bad manner stuff!!! I use my cell phone roaming to use 3g for search place! Why? Cuz they said their Internet was broken! For 3 days! I totally do not trust them, I asked other guest, they told me they can use wifi! So, the stuffs lied to me!警告大家，千万别住这里！前台那些人素质超差！
Bedroom and ensuite were very large and very new so everything looked fresh. The bathroom had double basins and a large bath. Location was excellent and very close to the train station. The bathroom had only had a hand-held shower in the bath so it was difficult to shower properly. Some aspects of the breakfast were very poor - more youth hostel than 4 star hotel. The breakfast room was so cramped that you could not move between the tables to get to the buffet without asking people to move. I was seated at a dirty table, and even when the last guest's dirty plates were removed the table cloth was still covered in spills and crumbs. The fruitjuices were artificial and undrinkable.
I liked the cleanliness and the kind staff ... I didn't like the hidden charges at the end for $6 per day per occupant. Maybe I missed it in the opening contract but I think when I pay in advance everything in the beginning Payment
central location proximity to train station friendly staff clean and spacious room
The view was terrible we were placed in the back of the hotel where the fire escape was, they did change the room to the top floor with no view! This was our 1st wedding anniversary my husband did explain but they did not really care, they also have no iron so we had creased cloths and they said that it is Itailian law no hotels have iron's we went into a couple of hotels and they do allow iron's!
close to everything nothing
It is really close to the sightseeing points nothing
convenient to Termini train station, almost all buses and both metro lines pass through it, so even during midnight you can find a bus back poor breakfast,no fresh bread
we stayed in the navona sutie and it was terrific. we celebrated my wife's birthday and they supplied us with cake, champagne, fruits and gifts. the shower was not great and could use instructions as it had many features.
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
fantastic location, ambience and service
Proximity to the sights
The staff were very efficient and pleasant. Very good location for siteseeing and shopping in the heart of Rome. Very good restaurant with quick efficient service.
Very nice hotel that managed to avoid the many modernisation gags that have destroyed the atmosphere in so many formerly great hotels - without feeling dusty, at all. Yes, the corridors and the lift could do with a new coat of paint, but who cares. My room was spacious and lovely, with a private terrace overlooking the rooftops; perfect for having breakfast while catching the first rays of the sun. It's a small hotel. Take the Danieli in the sixties, cut it up and let a small piece of it overgrow with vines in the middle of Rome: voilà, the Raphael. Staff exceptionally nice and well-trained. Location unbeatable.
Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
evry thing is excellent staff is excellent the hotel is away from metro you should use taxi but no broblem as the hotel is central the taxi will not cost a lot no room service after 11 pm
Luxurious; great location and views from roof terrace Reception staff OK but not overly helpful, waiters / waitresses very helpful; expected food, drink etc. to be expensive but was actually exhorbitant
Perfect location for visiting and shopping Bathroom smell and noise from the street
The location and their food(breakfast). Also their staff are wonderful and friendly. the beautifl ladies at the breakfast room are wonderful. they are always smiling, helpful, and service delicious home made sweets non loved the stay and the hotel
Beautiful old building at a great location small shower with a shower curtain that would constantly stick on you. Wifi turned out to work only in the small lobby and was very shaky. First got a small noisy room although I asked for a quiet one; luckily could change it.
The hotel is well situated for seeing the sites of Rome and with most circular hop on/off bus routes passing close by, the opportunity of easily going further than neighbouring attractions such as the Spanish Steps and Trevi. The staff were friendly and helpful and arranged alternative taxi to airport when Margana Travel (booked through Viajes Almeda) didn't turn up. The room, at the rear of the hotel, was comfortable and picked up no street noise. With temperatures about 30C, the airconditioning was very welcome. The cold buffet breakfast was the same every day but was enjoyable and more than adequate to set you up until you got to your next pit stop. The coffee was exceptionally good. The roof terrace bar was good for a relaxing drink. Not a major problem but the shower regulator was a little awkward and had obviously undergone maintenance recently. Bathroom was small but not the smallest we've had in Italy.
We were upgraded to a better room, no reason as to why, presumably our original booking they could not fulfil. The upgraded room was lovely though. The barman on the roof top bar was useless. They were supposed to be open until midnight but quite often he shut up at 11.30 and didn't like it if anyone asked for another drink.
Balcony with drinks & snacks at the top was great Sewer gas smell in bathroom- please check the traps/ sewer ventilation!
its location at the centre of Rome is perfect both for sightseeing and for shopping.
Location and hotel staff. Everything was great.
free Internet, pleasant lounge on first floor with rest room Spanish Steps a bad location except for luxury shopping--not near historic attractions or affordable shopping
Location and room were excellent Staff was unfriendly and arrogant
very basic hotel, in the end though you should expect to pay 40% more compared to elsewhere in European capitals. even london cheaper than Rome. Clean hotel, nothing special for 300 euros a night.locations is good if you're able to walk a bit staff were not too involved, even initally ignoring my reservation print out where it clearly said double room...the just gave me something else at check in. had to create a row to get my reserved room.
Very nice new hotel They were so new that many things were not ready for guests. there was noo wastebasket in the room, the internet was not available, signs were not up for directions.
I liked our staying in the NH Giustiniano due to the great location (very calm region near the Vatican), the helpful staff and the clean modern rooms. The breakfast was also good.
Location - close to St.Peters. Tourist sites easily reachable by nearby hop-on hop-off services. Good breakfast. We landed up on the weekend. Reception was rude. Never come across a situation where the person on the counter actually stops to watch TV while checking me in....Rest of the days i stayed i had no reason to complain.
The room was large, the bed was comfortable, the bathroom was nice and the breakfast was really good. Also the location near the Vatican and streets for shopping was great. Lacks character and charm if that is what you are looking for. We booked at the last minute and there were not many hotels available....so while not our favorite stay in Italy it certainly was the most comfortable.
Great space, wonderful bathroom, mini kitchen, great breakfast!!
Nice, large and clean room /especially bathroom/, breakfast
Large , comfortable room helpful staff excellent breakfast None
The location, Prati is a really nice part of Rome
The hotel was beautiful and clean. The staff we exceptionally friendly especially Antonio. Best hotel visit I have had in a while. Location was perfect as well.
We loved the breakfast and the location is perfect. Close to metro and bus lines and walking distance from the coliseum. We used the pocket companion for google maps and browsing so it saved us on our data plan Rooms were small
Very clean and efficient staff The road noise - very poor window soundproofing on th street side. And ineffective airconditioning. Not overly serious problems or we would have metioned them to the hotel.
There hospitality They all have service with smile
Fabulouse breakfast and wonderful friendly staff, happy atmosphere
location is good.
Nice size hotel - not too large. Handy transport links to metro for airport/getting around the city Lovely breakfast buffet - large spacious dinning room Helpful staff The shower - flooded the bathroom everytime I used it - which left a damp smell in the bathroom.
it was clean and somewhere to stay price
The room was great. We stayed one night only to get back home and fly out of Rome. We were 10 minutes from Ancient Rome and the colosseum. We discovered we were three blocks away from the church of the holy steps. If you are Catholic you must visit the church and climb the steps Jesus did on your knees. The steps were from pontiff pilot palace in Israel and brought from Israel by St Helen. The staff was great and breakfast was excellent.
Very good breakfast and very good location! Everything was perfect!
the hotel was near the metro station .so its very easy to travell in rome using the metro, it near the shopping streets . the staff was good .. the breakfast was very poor
To be honest i have nothing good to say about the hotel. Its near the subway thats it really. The room was small and the bar was not opened when we got there on are first night.No internet in the room or the bar only in the hall. The shower was broken. I cant believe its a four start restuarant.
The space The price, the attitude of the staff, and the response times.
GREAT HOTEL, CLEAN AND CONFORTABLE.VERY CLOSE TO VATICAN EVERYTHING WAS FINE.I WOULD LIKE I COULD HAVE STAYED MORE DAYS IN
Centrally located, staff goes out of their way to help you and make you feel welcome. Great room.
Excellent location - so close to thre Pantheon and walking distance from main sights.
Location Small room.
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
location Altough it has been mainteined good, the building is very old.
location, view, comfort, services speed of in room house keyboard internet very slow
- The location. - The services. Nothing
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
Rooms were spacious and very clean, good location close to metro and termini station, good breakfast buffet, friendly and helpful staff
location, excellent service from the staff, room comfort, excellent resturant
Excellent room (inlcuding facilities), location, and staff. No.
Excellent location, friendly staff conversant in English, comfortable room, and an early breakfast which for tourists with a full day planned was good.
excellent location , very fast elevators ,
Perfect Location: very close to Railway station and hop on hop off buses. Yet quite close to all main attraction. Hotel staff is very helpful and polite and can recommend nice restaurants nearby. Rooms are extremely comfortable and clean. Highly recommended!!! it was a bit too warm in the room and we couldn't cool it down using AC. But opening windows has helped
Good location .. close to transportation, tour agency close by, easy walk to tourist areas. Great breakfast buffet included with stay. Staff was very friendly and helpful. bathroom sink was cracked, stains around the tub faucet, tub was dull in appearance ... probably old and needs to be replaced.... internet connection weak or intermittent,
good enough for short business trip central lokation but really nothing around. very late chek in- after 2p.m. It is a question how to plan the day if I could can get in at 2p.m. ?
v.good location and comfortable room
Staff was helpful and courteous. Excellent location Room was dated and somewhat shabby.
Friendly welcoming staff Nothing
Excellent location. Well established hotel. Great value, Would definitely use again.
The setting and quality of staff, we enjoyed our stay and were upgraded although we did lose the balcony suite booked. Very convenient for our stay in Rome and we would book there again An initial lack of coathangers, only 4 provided but more were provided on request. Also a problem with heating/AC
While the location is great, and the reception, bar and restaurant are beautifully decorated, the room itself looked a bit out of date and used. There were stains on ceilings. We also had a difficult time keeping a comfortable temperature (too hot) even though we were there in mid-November.
Friendly staff!!! Spacious room(too much for overnight stay), nice bathroom, good breakfast. Price a little steep for one night.
Nothing only the location the room was old and noisy its not a five star hotel i wont give it 3 stars
I liked that the hotel offered us a better room after initially trying to put us in a not renovated room that would have made me leave it at once were it the only choice. I liked that the hotel immediately brought us better pillows after we asked for the hard foam ones in our room to be replaced. I liked the breakfast and the friendly staff
The concierge staff is very helpful. We arrived at the hotel at noon, after almost 24 hours of travel. We were exhausted. The front desk staff reminded us that check-in was at 2 p.m., but proceeded to allow 11 other couples/families to register and go to their rooms before 2 p.m.. We sat in the lobby for 1 hour and 45 minutes. The front desk did not check with the cleaning staff until we had been sitting there for an hour and a half, and I went to the desk a second time. Not a great way to start a vacation.
the service in the hotel was excellent. rooms were dated
Everything was great, from the room, to the staff, to the location. Nothing.
Excellent Proximity to main attractions in Rome, friendly Hotel staff, Nice Street, nice rooms,
Great location, decent breakfast, nice bar, and great staff... Horrible mattress........
Interior design (of rooms) & convinient location for shopping. We were a bit underwhelmed by the breakfast.
The atmosphere was great , trendy hallways and cool rooms. Room was too hot
A great place To stay in Rome. Breakfast was regular.
Friendly staff, good space utilizatoin and modern style There is no WIFI Internet service in the rooms. The rooms needs better ventilation. Although they are clean, they can easily catch any smell.
Loved the rooms, the size, and the shower! So many rooms have terrible showers or shower pressure, this hotel was great in that regard
Good but overpriced hotel (as most in rome). Good location (near vatican and piazza del popolo) Small room for a 4 star hotel. Average berakfast.
Staff was friendly and helpful throughout the hotel and restaurant. There was a strong oder of disinfectant throughout the hotel. You could feel the springs in the mattress.
Location. The room was extraordinarily dark, and I'm typically a fan of less lighting. It was also much smaller than advertised online; staff said they had included the bathroom size in their calculations. Staff were not unprofessional, but less than friendly and welcoming. This became even more apparent when we changed to a neighboring hotel where staff were superb.
The hotel staff were very friendly. The showers in the bathroom were a little small.
Location The room had a persistent mold/mildew smell that we could not get away from. The bathroom door would not stay open and was very heavy. Staff was made aware and they said they were booked for the night, but we could switch in the morning. We never heard back.
From front desk to breakfast and bar staff, everyone was very welcoming, friendly and very patient with our limited Italian! Large room with balcony was great - very comfortable but not fussy. Great paintings everywhere!
location near good restaurants and comfort no
Excellent service from all sectors ! Rooms are cleaned twice a day !
A lovely, elegant hotel located in a prime location! Excellent and very attentive service. Hotel staff made me feel very welcome and was extremely helpful in providing information about restaurants and things to see. I requested an early check-in and the hotel was able to acccomodate me. I would definitely stay there again. It was a little tricky trying to adjust the water temperature in the shower.
best location that can be for family, center, but quiet. stayed with the kid and the room was upgraded to Delux triple for free. Very good terrace to have brcfst or lunch.
We had some difficulties with our booking due to unclear communication with bookings.com but the hotel staff, in particular Claudio was fantastic and sorted it out for us very pleasantly and efficiently. He was also excellent with recommendations for sightseeing tours, restaurants etc. We thoroughly enjoyed our stay at this fantastic hotel.Kind regards,Susan and Max.
everything was excellent, but the breakfast was poor
Friendly staff and good location Room service, mini-bar, etc were very expensive
The location of the hotel is fabulous! I could walk to the Borgese Gardens, the Trevi Fountain, The Spanish Steps and the Colloseum! The shopping in the area was fantastic! I only eat fruit in the morning and I found the fruit salad skimpy, composed mainly of apples and swimming in a sea of orange juice from concentrate. Surely a 5 star hotel should have a wonderful fresh fruit salad, with melon, kiwi, pineapple and berries.
Locations is great, hospitality was great, hotel atmosphere is excellent. Mix between classic and trendy. Breakfast.
Hotel was centrally located. Staff was very courteous and helpful.
the location poor quality for a 4 star hotel
Location and the art deco of the dinning room The room; too small and smelling terrible bad. The "mini elevator", the "mini halls"...The external appearance of the hotel is magnificent but inside it is quite reduced
The room and decor, and location. Disappointed the bar area was always unstaffed. It seemed the hotel didn't want us to use it. They had a lovely breakfast area that was empty but sent us down to the basement, so we went out for breakfast. Made no sense??
location no wi fi, internet connection, absence of power outlets in the room, overall business use made it impossible
Beatifull, recently renewed, location, modern. Booking description very accurate. Very poor concierge services when it comes to restaurant recommendations and reservations.
Expected more for the value... Air condition didn't work, no hairdryer in the room
Service very slow. No view at all from room.
All people were excellent
the location, the building, the decor, the luxury for a five star luxury hotel of this caliber the tv is very small and cold and it contains only one english channel and 15 italian channels !!!!! Also the breakfast lacks variety:
The Hotel was beautiful and the details were well thought out and I was impressed with Boscolo Exedra. Be very careful if you book this hotel through a third party booking service. They did not honor my booking and the entire check in was long and delayed. The Hotel Boscolo charged my credit card that I gave them for incidentals even after I showed and emailed them the copy of the booking. Very frustrating and I am still dealing with it weeks later.
The staff was efficent on check and check out. The spa staff was not attentive to be kind, first rescheduling a treatment and then being more than 30 minutes late on the new appointment time. They seemed unhappy and offered no regrets when we decided to cancel after waiting with no up date until we left. We had an interior room and fortunately it was too hot to think about sitting on the balcony over looking to courtyard because the dumpsters were in the courtyard and smelled when we stepped out there on arrival. This is a poor use of this space regardless and the Bauer can do better.
This beautiful hotel is centrally located. My room was upgraded on the 3rd floor mezzanine where the ceilings were 2 stories high. Amazing The reception, concierge, servers, and restaurant hostess were all very nice and helpful - despite my sad attempt at speaking Italian! I will be back soon!!
high standards, beautiful rooms, location settings shower/ bath was low pressure and hard work. there was no view from our room.
Rome was fabulous but hotel was a huge disappointment. Expensive for what it offered. Dinner for 2 was 250 euros and breakfast was 25 euros per person. Breakfast was disgusting with scrambled eggs that tasted like rubber. To iro a handkerchief was 9 euros - not that we did but this gives you an idea of what a rip off it was. Swimming pool is a small plunge pool and was out of service anyway.
Stayed here once before and enjoyed my stay both times. Front desk was pleasant and helpful. Excellent location. Within 5 minutes walking distance from Roma Termini. Room was a generous size by European standards, large bathroom. Would definitely stay there again.
Clean bathrooms with nice toiletries Cool rustic feel of hotel; lobby area was relaxing especially after a long day of walking around; Concierge was very helpful in planning activities; Good central location; close to Roma Termini Cable wasn't very functional; had to call for help a couple of times.
Excellent service and location.
Loved the spacious comfortable bedrooms and bathrooms - a haven of tranquility after a busy day of sightseeing in Rome. The staff were so impersonal as to verge on being uninterested. Lack of central lobby was unatmospheric and the hotel's location is poor for sightseeing. They also haven't got their roof top terrace sorted out properly. Lovely idea having a pool but it's very cramped.
Located in a very interesting area.staff very helpful and professional.room very well appointed and comfortable. Breakfast was too predictable
Although we did not use the staff very often when we did they appeared helpful and attentive. none
From rooftop terrace to being able to step onto Via Giulia and walk to everything, this hotel is a fabulous mix of location and comfort. The subterranean spa, which is complimentary for guests, is okay but a little more rustic than we were imagining.
Good location, modern and clean. Good rooftop bar and nice to have a spa although we didn't use it Room was small however apparently this is normal for Rome
location almost perfect, friendliness of the staff, food is excellent, excellent renovated hotel. we will be back in rome just to stay in the hotel!! the only remark was some traffic in the street in the front of the hotwel, when the city was waking up.
Perfect location. Room was very comfortable, clean, modern, overall extremely pleased with my choice. Staff very friendly and helpful. Rooftop bar and restaurant was a fabulous way to end the day and see sunsets. Will definitely stay at this property next time in Rome.
It 'location Hugely over priced.
Modern, very high standards of service, excellent location but crazy expensive at €290 per night and a mind blowing €50 for room service of tea and croissants in bed! The prices
The service is top notch. Everyone is so friendly. They are always checking in to see how everything is going. Breakfast is really good too. The room could be a little bigger and so can the bathroom.
The staff could not have been more helpful. Everything we asked for was delivered with speed and a friendly, helpful attitude It would have been nice to have had a few more English channels on the TV without having to pay extra for them
Great location. Gtreat A/C Small rooms. Minimum spa. No pool. Limited parking.
Great staff, clean rooms Would love a bigger room
The location was great as I had no problem walking to most sites I wanted to visit. I would have liked a clock in my room.
Location. Cleanliness. Comfort. Small room. Aircon did not work.
Very central. Good directions, easy to find Asked for a double room rather than twin but allocated twin room on arrival. However the room we were allocated was spacious and extremley clean, very impressive.
Location, close to Termimi and both metro lines Strange room without window, very poor breakfast
it was clean and the location was good. the staff was not very nice.and my room was very small and the view was pretty bad.
Delicious breakfast. If you can get a room on the fourth floor, there is a balcony with a lovely view. Rooms were clean and spacious. Bathrooms are very clean. They will also keep your luggage all day when you check out if you are going to do some sightseeing. Showers are a bit small. But the bathroom as a whole is actually quite a nice size.
The room was beautiful and clean, the staff friendly and helpful--all positive things to say about our stay. It was expensive for us, but for the quality of the room it was a very good value. No English speakers at the desk. I know we shouldn't expect it because, after all, when in Rome do as the Romans do, but it would have been helpful.
service, reception, internet, room. nothing, everything was at the highest level for the hotel 3 *
The view from the hotel room was nice ( 4th floor) The staff serving the breakfast could have a little knowledge of English.
Close to allo public ransport. Quiet. Buffet breakfast ample. Cleaning stff did not clean/sweep room well.