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Passenger van | $68/day |
3 locations in Secaucus
Filters
Reviews
6.0 Okay
Dec 2023
2.0 Poor
Jun 2020
Cons:
The fact is that the Secaucus branch is closed and no-one said a thing until we found out ourselves. And then they wanted us to pickup the car 20 mins away from where we reserved it which was about $30 extra taxi ride. Poor service from Kayak and everyone else involved. We took a taxi to our destination.2.0 Poor
Jul 2019
Pros:
The counter was closed and nobody was there to handle any reservations whatsoever8.8 Very good
Jul 2019
Pros:
Very helpful staff.10.0 Wonderful
Mar 2019
Pros:
Agent was wonderful!9.2 Wonderful
Jan 2019
Pros:
she was super helpful and niceOne location in Secaucus
Filters
Reviews
10.0 Wonderful
Aug 2017
Pros:
Service was simple & fast! Good!3.6 Poor
Jul 2016
Pros:
Friendly staff, location reacheable by public transportationCons:
I rented a car for one day and unlimited mileage and I was charged for two days even after returning the vehicle within the allowed timeframe (just as instructed by the staff) I called the manager for details and I was still charged for the second day. Although friendly, the staff was not well prepared and was misleading.One location in Secaucus
2 locations in Secaucus
Filters
Reviews
6.0 Okay
Jan 2021
Pros:
Good price unlimited miles. East pick up drop off service from Staff was awesomeCons:
Windshield whipper fluid, any would be nice. I drove through a winter storm through the Catskills for 20 miles to get to a gas station to clean my windshield and buy fluid. Scariest moment I’ve had driving, like low fluid I get. This was bone dry note to sell probably the economy wasn’t the best choice to rent for the snow10.0 Wonderful
Nov 2020
Pros:
Staff very friendly10.0 Wonderful
Aug 2019
Pros:
Very friendly guy and quick processCons:
Service was great just keep it up2.0 Poor
Apr 2019
Pros:
I didn’t like anything because I never received any service or a vehicle. I was there on time maybe even 30 min before pick up but never got a vehicle I was told to wait atleast one hour and added to the wait list. So I went to eat by the time I got back they were closed for the day.Cons:
Atleast notified the customer of anything.2.0 Poor
Dec 2017
Cons:
I rented a car to go to my best friend's bridal fitting. When I went to pick up the car, I was told there were none available and I would have to wait at least an hour an a half. The on-site manager was completely unsympathetic. When I asked why there were a number of cars in the lot available, he said he couldn't give me any of those because they were all reserved (as my car was also supposed to be). He gave me the phone number for another manager, who was better, but the only solution was for me to drive to another Hertz location 20 minutes away to pick up a car. By the time I finally got a car, it was an hour and 20 minutes after my reservation time and I was 20 minutes further away from where I need to go, causing me to miss the appointment. I was also promised compensation for all of the issues, but have yet to receive anything and paid full price for my reservation. The car itself was also very dirty inside when I got it.7.2 Good
Jan 2017
Pros:
The people that work there were nice and accomodating. I live in NY but had to go back NJ for decent rate.One location in Secaucus
One location in Secaucus
Filters
Reviews
6.4 Okay
Nov 2020
Cons:
picking up from the counter was awful, no service, took 30 min to get everything sorted out despite me being the old customer there9.2 Wonderful
Nov 2017
Pros:
The car was great - clean, ran well, and I even had to call Support because I locked the keys inside and they were extremely helpful finding someone’s to help me.Cons:
Only one employee was scheduled on the Tuesday before a busy holiday for traveling and he was expected to manage both Avis and Budget? I didn’t wait too long in the grand scheme of things but you should definitely be more prepared to handle then influx in business for next year. I don’t recall the guy’s name but he did awesome given the circumstances. All I heard then entire time I was waiting was the phone ringing in the background but he didn’t have time to answer it.8.0 Very good
Feb 2016
Cons:
The car smelled like someone finished smoking.One location in Secaucus
Along with an 8 passenger van, rental companies in Secaucus offer 7 passenger vans.
Pick-up location | Secaucus |
---|---|
Car types | Van |
Rental locations | 1 |
Airport locations | 0 |