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4.8
Pros: Drop off was easy and because of the problems we had we received a 50% discount for one day (should have been more in my opinion)
Cons: We got a call early to confirm. On the day of the rental we got a phone call asking us to come 4 hours later because they didn't have cars available. And when we got there we still waited for an hour to get our car.
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8.0
Cons: Chevy Cruze gets just ok gas mileage.
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10.0
Pros: I got a new Youkon XL just as I wanted. Everything was ready on time and off we went.
Cons: They were not allowed to pick us up and drop us of because we were staying in Jersey City
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