Secaucus Car Rentals

Cons: I arrived later than expected and even though I had confirmed my reservation and they had given my car to someone else. The man at the desk was very dismissive of me. I found him quite rude. They then had to drive me 20min away to another location to pick up another vehicle. The car smelled so strong of air freshener that it made me nauseous.

Cons: I rented this car through KAYAK after searching for a rental car at LaGuardia Airport. When I arrived in NYC, I discovered they had booked me in a rental car in New Jersey and would not pick me up at the airport, despite their advertising claims of "we'll pick you up." I am a senior citizen with a disability and not familiar with public transportation. I had to spend $65 to take a cab to new Jersey to pick up this rental car and was not able to drop it off at the airport when I left either. The people at the Enterprise location said it was not their fault because I booked it with KAYAK and not them. Whatever money I may have saved was quickly lost with cab fare and inconvenience. I guess I assumed that a car rental from the airport would actually be at the airport.

Cons: They were not allowed to pick us up and drop us of because we were staying in Jersey City

Cons: Chevy Cruze gets just ok gas mileage.

Cons: We got a call early to confirm. On the day of the rental we got a phone call asking us to come 4 hours later because they didn't have cars available. And when we got there we still waited for an hour to get our car.

Cons: The car smelled like someone finished smoking.