Pros: They were nice people
Cons: I rented this car through KAYAK after searching for a rental car at LaGuardia Airport. When I arrived in NYC, I discovered they had booked me in a rental car in New Jersey and would not pick me up at the airport, despite their advertising claims of "we'll pick you up." I am a senior citizen with a disability and not familiar with public transportation. I had to spend $65 to take a cab to new Jersey to pick up this rental car and was not able to drop it off at the airport when I left either. The people at the Enterprise location said it was not their fault because I booked it with KAYAK and not them. Whatever money I may have saved was quickly lost with cab fare and inconvenience. I guess I assumed that a car rental from the airport would actually be at the airport.