2.0
We had clicked upgrade at the very last option but it took away our automatic car unknowingly (which was more expensive and specifically set) when we did and caused lots of issues. Pickup took forever (roughly an hour), drop off was fine. Car was good, but had to drive a manual on the other side of the road which was not ideal. Upgrade didn’t actually upgrade our car class either.Reviewed Jul 29 2025
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2.0
The price was absolutely extortionate. I paid $750 for the rental in July, which was supposed to be fully paid, and when I arrived to pick up the car, I had all my insurance documents on hand, they charged me another €450, then after that, my choices were, pay €6000 deposit, which I never was made aware of and did not have, or lose the money I already paid, or pay another $1650. These were horrible options at 5am. The car that I thought was going to cost $750, actually cost me $2800. I will never rent a car through Kayak or Sixt again in my life. A disgraceful way to treat travellers coming to visit a country. Ruined my vacation and stripped me of all my spending money for my vacation.Reviewed Jan 6 2025
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2.0
The insurance purchased for our trip through Kayak is a scam.Reviewed Sep 11 2024
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10.0
The car was good, as usual the windows and mirrors were NOT clean. The signage at the airport for the return is very poor.Reviewed Sep 8 2024
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8.0
Would have been helpful to have maps provided as other rental companies do. Ie Enterprise.Reviewed Jul 26 2024
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6.0
No issues with SIXT itself. I see now that Kayak charged me for 13 days of rental when I only booked the car for 12 days. Also, even though I provided information on both drivers, SIXT was only provided the data on the secondary driver which delayed pickup and risked causing me to have additional charges. SIXT staff at Dublin airport were absolutely fantastic and did everything they could to ensure I avoided any additional charges due to Kayak’s errors.Reviewed Jul 22 2024
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10.0
Personell supportReviewed Jul 21 2024
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10.0
The car was great. No problems at all, except I had some difficulty with changing lanes, as I couldn't see out the side/back window well. I liked the friendly, no pressure, but efficient staff. A free coffee was a nice touch too.Reviewed Jun 8 2024
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10.0
Ahmed was so knowledgeable and helpful. He was so efficient, we saved so much time and we were able to get on with our trip. Thank you, Ahmed!Reviewed May 17 2024
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10.0
To have the signage for dropping off the car at the airport a little bit easier to find.Reviewed May 14 2024
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10.0
Staff very friendly and helpful.Reviewed May 11 2024
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8.0
Pickup and drop off were easy. But they mistakenly charged me in-terminal drop off fee that shouldn’t be charged if I dropped the car at their office outside terminal. They also changed unidentified small money, $4.56, without explanation through the email. It will be settled but I’m a little annoyed.Reviewed Mar 13 2024
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