Reviews for Sixt in Phoenix
- All reviews 100%
Mar 15 2017
Cons: Get fooled by the staff at the counter. He suggested me buy a full tank of gas, saying that the price is cheaper than the nearby gas station. He told me the full tank costs $40.50. However, I was charged $52.03 in the end. And the customer service is not responsive at all. Deeply disappointed!
Mar 8 2017
SixT car rental in both Dallas and Phoenix
Pros: The ease of reserving the cars using Kayak prior to my trip and the process at SixT when picking the car up was great. All employees were polite the car was waiting for me and I was in and Out of the rental office in less than 15 minutes. I had to extend my rental by one day and the process was simple and quick. I just making a single phone call. Drop off was fast and easy and I found all of the employees I dealt with to be very polite and competent. I will use SixT the next time I need to rent a car.
Cons: Nothing...it was a good experience.
Mar 6 2017
3 Day Cancellation Policy in place on Pre-Pay
Cons: apparently fine print states that if you pay ahead of time, you forfeit your first 3 days of rental fees....given my reservation was for 3 days, i got 0 refund on something I didn't use because my flight got cancelled due to weather. Customer Service terrible, told me to email them and she didn't know If I would get anything, she emailed me the fine print, at which point as we read it, she knew the policy and then told me it was a 3 day cancellation....shady. never pay ahead I suppose. Low cost = shady biz. Not sure when that became the case. Sad.
Mar 3 2017
Attempting to cancel the reservation
Cons: more than a week ahead of time was impossible.. By the time I talked to an actual person, they charged me for half the rental and I never set foot in the vehicle !! Never again !