Pros: Because of COVID-19, the trip had to be cancelled. However, it took several phone calls and numerous emails over a six week period before we could connect to anyone in customer service. And then, we still were penalized three days rental for the cancellation. We'll never use this agency again.
Cons: Beware. While their prices may be lower, and it may appear they have a monopoly in Phoenix (PHX), it's not worth it to rent from these folks. Pay a little more to obtain more responsive customer service from Hertz, Avis, Dollar, or National. In the end, you'll be glad.
Pros: I was unable to go to AZ. and I have not received my refund for the car!
Cons: Speeder refund
Cons: The car was filthy, tons of hidden fees. I will never book with them again.
Pros: Nothing. No staff available. Not willing to work with customer due to delayed flight. Stranded at airport...
Cons: A way to contact company after hours for late arrival pickup. We lost a day of rental (not refunded) because no one was available to get us our vehicle.
Pros: Customer service is very good.
Cons: Irented a newer model high end SUV. Wanted a Mercedes but was talked into getting a Cadillac SUV by the counter attendant. Was told it was a superior vehicle. We drove up to Northern Arizona (Staycation) and vehicle started to overheat our third day out. Vehicle completely shut down three hours out of Phoenix. Called the company and they told us we would have to Uber back (they did state they would reimburse if the vehicle issue was mechanical). We let the car sit for an hour and limped all the back to Phoenix in mid July heat(110+) with no AC. Had to cut our last day short and car finally died. Called company and they sent a tow.
Pros: Friendly staff, short line (mostly due to COVID and early hours), and clean/perfect rental vehicle
Cons: If someone was there when i returned the car to give me the receipt and check out.. had to drop off keys at the rental counter area.
Pros: Drop off was super easy
Cons: The car smell dirty and had leftover trash from previous rental. Car had a broken bumper that made us pull over took time adjust it, and cause delay on our arrival time
Pros: No. Staff was not helpful but stating following rules bht in the end wouldn't refund money to my account or take a debit credjt card to hold reservation which was the cost if the rental car. They are not worth the time gi to budget ir avis
Cons: Their process. Paid for rental. Wouldn't use different card to hold while on trip but took my money before card expired and only wanted that card. Credit Card comlany hadn't sent me my new card yet so I am looking to be fully refunded as I rented through Budget whi was awesome and the reservation fee there was 100 vs Sixt 200
Cons: Wait time
Cons: There were MAJOR hidden fees. Felt like I was obligated to pay them, instead of search out another brand.
Pros: Friendly staff, very easy rental process. Lines were MUCH shorter at SIXT than other popular names hertz/enterprise
Cons: Only one location was open and it was outside in the heat (Over 100 degrees that day!) in a long line, in the parking lot, under the rental car terminal. Why not have the inside location available? The wait was super uncomfortable. Other than that it was a great experience! I loved the car choices!!
Other suppliers in Phoenix scored
- 9.0/10 Alamo car rentals in Phoenix
- 7.8/10 Avis car rentals in Phoenix
- 7.4/10 Budget car rentals in Phoenix
- 7.9/10 Dollar car rentals in Phoenix
- 8.3/10 Enterprise car rentals in Phoenix
- 6.9/10 Hertz car rentals in Phoenix
- 9.1/10 National car rentals in Phoenix
- 6.3/10 Payless car rentals in Phoenix
- 7.6/10 Thrifty car rentals in Phoenix
- 6.3/10 Advantage car rentals in Phoenix
- 6.7/10 E-Z Rent-A-Car car rentals in Phoenix
- 5.1/10 Fox car rentals in Phoenix
- 10.0/10 Silvercar car rentals in Phoenix
Where can I find Sixt car rentals in Phoenix?
Top tips for renting a car from Sixt in Phoenix
- 25% of our users found rental cars from Sixt in Phoenix for $41 or less
- Book your rental car from Phoenix in Sixt at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Sixt in Phoenix are around 33% cheaper than other car types, on average