Reviews for Budget in Phoenix
- All reviews 100%
Oct 24 2016
Pros: The gentleman at the location where I picked up was very helpful and professional.
Cons: The location I picked up from didn't allow for after hours drop off and I ended up having to pay for an extra day as well as a drop off fee for changing drop off to the airport. Ultimately, I spent way more than anticipated so the value for money was not great.
Oct 17 2016
Pros: Drop off service was great. It was 24 hours, the guy at the desk was very helpful.
Oct 7 2016
Always great service
Pros: Staff on both ends of rental were great.
Cons: Car was just OK. Seemed like the lowest end model they could find. Plus - ordered intermediate class - this did not seem to fit the bill (we have had dozens of rental cars over the past 5 years as we have lived overseas and rented every time we were back in US for a visit) but there were only about 5 cars left on lot when I rented so choice may have been limited. Just not sure of the value for the money spent.
Oct 3 2016
$65 quote on Kayak turned in to $150
Pros: The car was nice and getting it and returning it were easy.
Cons: The guy at the counter tried to upsell me 3 times, which was a little aggressive. Also the estimate was way off from what I paid.