Reviews for Budget in Phoenix
- All reviews 100%
Nov 4 2016
Cons: We arrived at Sky Harbor, got on the shuttle to the car rental facility only to find that it was the wrong location. The agent at the facility we were at said that we needed to get a different shuttle or a cab to get to Bell Road. Then we found that the Bell Road facility closed at 6 and we could not get there in time. We cancelled with Budget and went with Thrifty at a higher cost. VERY UNHAPPY>
Nov 1 2016
Good value okay service
Pros: The car was clean and in good condition. Drop off was very easy and convenient.
Cons: Had to wait for over 40 minutes in line to pick up my car.
Oct 24 2016
Pros: The gentleman at the location where I picked up was very helpful and professional.
Cons: The location I picked up from didn't allow for after hours drop off and I ended up having to pay for an extra day as well as a drop off fee for changing drop off to the airport. Ultimately, I spent way more than anticipated so the value for money was not great.
Oct 17 2016
Pros: Drop off service was great. It was 24 hours, the guy at the desk was very helpful.