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One location in Sugar Land
4 locations in Sugar Land
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Reviews
6.0 Okay
Anonymous, Apr 2024
Standard SUV
10.0 Wonderful
Anonymous, Nov 2023
Full-size
2.0 Poor
Kien, Mar 2021
Cons:
Never even received a vehicle. Got two confirmation emails that my reservations were confirmed and available. Arrived to location and were told they could not contact us and that they had no vehicles.7.2 Good
Anonymous, Oct 2020
Pros:
Staff was very friendly.Cons:
Car could've been cleaner. A lot of schmutz in the console and stains on the seats.2.0 Poor
Anonymous, Jul 2020
Pros:
Needed to rent a pickup and no pickups were available.Cons:
Kayak interface should reflect what vehicles are actually available. If i hadn't called, I would have shown up and found zero vehicle availability.One location in Sugar Land
2 locations in Sugar Land
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Reviews
2.0 Poor
Anonymous, Mar 2021
Pros:
Staff was super rude and unhelpful. Gave me a car that smelled of smoke which could not be smelled because they used the odor extractor but after an hour the stink was noticeable. I requested another car they did not hve any cars in my size so instead of giving me another car they wanted to charge me more for an SUV. Did not have the decency to apologize for the inconvenience. It has been a amonth since this happened and they still ahve not refunded me so I had to go through my credit card to dispute the charge.Cons:
Need completely new staff. Disrespectful, Unwilling to help, and the manager is rude. They will nickel and dime you for everything. Did not even refund me for a car returned within an hour of pickup because it had a cigarette smell10.0 Wonderful
Dorgival, Mar 2021
Pros:
The friendly welcome and prompt service. The car was nice too.Cons:
Keep the good work, very nice!10.0 Wonderful
Dorgival, Mar 2021
Pros:
Very friendly and polite, excellent.Cons:
It was perfect, I loved it!2.0 Poor
David, Jan 2021
Pros:
NothingCons:
Explain to me why a reservation can’t be made and refund me on the spotOne location in Sugar Land
One location in Sugar Land
Pick-up location | Sugar Land |
---|---|
Car types | Pickup |
Rental locations | 0 |
Airport locations | 0 |