Upland Hotels

I stayed here for 1 week in September -12 - 16 -2013 And this Hotel is perfect if you do not want screaming kids in the pool and traffic day in and day out .. This place is for you Totally Renovated clean room and 24 -7 desk service that is helpful - This place should be a layover stop if your passing thru Breakfast is typical trucker eggs & waffles (that you make yourself via machine ) I did not mind this option but you can search other breakfast options in the area .. And yes the freight train passes but you do get acoustomed and ROOM DOES NOT SHAKE !! - Very close to Freeway so If you are heading to L.A. or Big Bear Lake Entrance & Exit Vinyard Ave is there on your return trip .. I TOTALLY Recommend for you if tight o budget and car rental is 10 mins away from hotel and if you stay 1 week as I did return yoour car day before and ue FREE Bus to Airport terminals .. I RATE 5 STARS

The lowest of low. This is one of those hotel that have tenents. Loud mexican music. If you can out last the mexican fiesta, the train goes through every hour that vibrates your room. This place is aweful. If you look on the map it sits just past the runway at ontario airport. Must i say anymore!

Everything was ok.

I just didn't like the fact the AC in the room did not cool down the room. It was warm. And also there was to much noise coming from some where in the building

The rooms were very nice & clean. Hot breakfast was a plus. Close to airport for convenience.

The bed was very uncomfortable. The mattress was hard as a rock and so was each of our pillows. Didn't sleep well at all.

Decent price, was clean, outside was a little loud.

Power was going goofy that night, flipped off about 3 times, remote for t.v. was not working completely, had to get up to turn on or off the t.v. ,

I like the fact that I was able to change my rooms when there was a leak in the roof.

I didn't like the fact that the furniture was old and out dated and that there were no rugs in the rooms.

nothing disgusting dirty filthy rooms

stained dirty carpet and furniture . old dirty filthy rooms , started calling other hotels in the area to find a room because could not stay in filth

The frontdesk clerk was polite

My suite smelled of mold all night. Large ceiling patches missing in bathroom. Suite had not been made from previous guests. Messy. Wasn't allowed to check-in until 5PM when I bought the room at 2PM. Surrounding rooms had all furniture stacked on top of each other, like the place was undergoing a remodel (not negative, just odd).

Rooms size

Staff was slow and overwhelmed by checking in guests, it wasn't like 100 guests but 10. Maybe understaffed but management should know based of reservations. It's this what they do?

I did like his hotel everything was really nice about it parking is really easy it was super close event I was going to my only complaint would be a they charge you $50 at check in now nowhere did it say it was charging $50 for checking in I called the office and complained about it because the $50 made my account go negative. And they did absolutely nothing about it which kind of made me mad.actually I'm still waiting for the $50 back and it's been five days that if it does Credit to my account soon I will never stay here again. That's the one thing that would make me not return to this hotel. everything is nice but beware of the holding fee.

Staff was friendly Lounge, bar, and piano area were relaxing.

Carpeting in the outer halls. The room door had foot prints and scuff marks.

Welcome and check-in were fine, the room was large with a comfortable bed. Free fruit in the lobby was nice.

Any rooms facing the freeway are subject to traffic noise 24 hours a day, so not recommended for light sleepers. Make sure to bring your own coffee to breakfast.

Affordable

Old ans stinky.

Staff was great. Breakfast was pretty good

Bed was not so comfortable

The hotel had great decor and the room was very nice. They had great ameneties and the location was perfect. Close to everything! We enjoyed our stay very much. The breakfast was the best hotel breakfast we've ever had traveling.

The restroom floor was a little dirty but to be fair I'm very picky and am very particular with restrooms. We did have a problem with check in. We arrived just after midnight and they said my credit card was declined or no good. They kept saying I was giving them the wrong number and I used a different card when I reserved the room. I know what card I used. My card was fine and they accepted it. Then we ended up getting the wrong room. Two double beds and not the king we reserved. I think they had the wrong reservation . When I showed them my reservation, they fixed everything right away. I was happy with the outcome.

The staff is nice.

The room facilities are too old. The lamp does not even have a cover. Need a remodel right away otherwise will scare away travelers.

The manager acknowledged problems. When my TV didn't work, he said the cable guy would be out next week. He offered me late check out. Had a mini frig and was quiet. Bed was decent, but no blanket. Windows were open, but I used AC for the 98 degree pm.

The room was filthy--needed vacuuming, hair in tub drain, all was dusty, gross remote. The sink, toilet, sheets and towels were clean. The TV didn't work--no sound or picture on its three channels. Had I noticed earlier, I'd have left.

I was treated as a special guest, seriously, since I booked through you. I was put in the back where it was quieter? in better shape?? This is hard to believe. The motel seems to be used by longer term guests.Manager didn't put me in another room even thought there were plenty of parking spaces open. They said I could have checked out if I hadn't stayed for a few hours already. ( I checked in and then left immediately for the evening for a dinner event.I noticed ...

Nice area, we stayed there on business, hotel is under going renovation I did have a room with flat screen tv. Train noise but I ask to be moved which they accommodated me on street side. Room clean, service great. Nice hotel 

Downgraded rooms without notice..Failure to supply fold out bed without extra charge to make up for it..Train track 50 yards from hotel..Moldy shower head..Phones inop..night life loud ...Wait at front desk for service 20 minutes at one time before the girl showed up...terrible stay..would never stay there again...right across the street and all around the area ar places you can actually sleep..

The bed was the best thing about this place. Very comfortable. The newer if flat screen tv was nice. The motel was close to everything I wanted see.

Although the bed was comfortable, I wish the would change sheets instead of turning them inside out and reusing them. I arrived severally hrs past their early check in and the room was not ready. They asked if I wanted to wait! Um, NO! Could not engage the deadbolt. The place is falling apart due to lack of maintenance. Next time I'll spend a little more for a better room.

They wouldn't let me check in early.

Great Location, away from crowds but close to main areas. Quiet hotel, comfortable beds.

Hotel rooms come off as worn and outdated. Tv was in an inconvenient location not in front of the couch or bed, but right in front of the dividing wall. Complementary breakfast was impressive on arrival but actually was very bland. The 'jacuzzi' was actually a jetted tub that was only slightly larger than average, and in the bathroom, not the suite itself.