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San Marco 1243, Venice, Veneto
0.2 mi from
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
The staff was very rude. Not the standard for a 5 star hotel.
Friendly, great service,comfortable room Difficult to find hotel
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Very easy walking distance to everything. Breakfast was included in our stay. Champagne was served on Sunday. Great variety of foods to select from and coffee was amazing. The view of the Grand Canal cannot be any better. Hotel room key and safe were old world.
All food services Floor plans complex and not safe. Basic facilities far from everything. Ground floor and lobby bathrooms are so hidden one needs a guide to find them. Many staircases have no hand rails. Cost of bottled water obscene! Drinking water is a basic necessity and should be available not priced as an expensive luxury.
great location, helpful staff, beautiful rooms, very comfortable bed
The location The aircondition didn't work well,so the room was a bit cold.
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Great location, nice and hysteric hotel
Staff was very rude We had lot of luggage there was no one to help take the luggage through the stairs. Charged extra fee If 2 person stay in the room. Gave us 2 twin bed room.
Staff members are polite and friendly, rooms were clean and spacious. Had their own dock and good location close to San Marco Square. Would recommend.
its location. I was very disappointed with the room and bathroom , extremely small and in my opinon it was very expensive. it was very misleading and for almost 600 euro it was not worth it. Was expecting a little luxury !!!!!
Everything was amazing at the Palace Bonvecchiati, location is great, Staff so helpful! Would definately go back!
What I preferred in the hotel was the location. The room was nice, spacious and clean. The view from the room was not good. The breakfast was poor.
The hotel had a fabulous location -- right on the Grand Canal, not far from the Rialto bridge and directly at a Vapparetto stop. We checked in very early and not only was our room ready for us, but they upgraded us to a delux room with a canal view and a large balcony. The room was a decent size, well maintained, and all in working order. The breakfast room is a bit small when weather doesn't permit the use of the outside terrace for breakfast, so you may have to wait a few minutes for a table at breakfast.
Convenience next to the San Angelo vaporetto station. Literally 10 steps! Large bed room. Good breakfast choices. Friendly staff (although some with a chip on their shoulder). Unacceptable pillows (for the money), shower activation requires above average mechanical skill, not all lights were working. Warped carpeting on stairs, broken flooring in the garden breakfast area.
The hotel is beautiful, like staying in a museum. Having breakfast surrounded by frescoes was a unique experience I asked the front desk to help me book a train to Florence the night prior to checking out. They told me that they could not do this for me, but not to worry as the trains don't sell out anyway. Unfortunately when we showed up at the train station, the train to Florence we needed was sold out ruining our plans for the afternoon. I stayed in two other hotels on this stay in Italy and in both the staff booked train tickets for me
Service was good Cost of mini bar and breakfast was not freshly cooked