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Location, Cafe DuPont and Bar DuPont Terrible reservation system. I believe they intentionally overbook the hotel and end up turning away guests. WiFi is terrible. No connection during my 5 nights even after daily complaints. Night front desk staff is mediocre.
The ideal location in Dupont Circle Washington D.C. over-shadowed some of the quirks in the room configuration. Very nice bar & restaurant in the lobby. Not much room to hang clothes or unpack clothes. The lighting in the room and bathroom could have been brighter. The TV could have been on an extension arm or situated in the center of the room. The door-less shower stall was a bit messy.
Clean rooms and great staff. The bathroom privacy was not ideal given we were in a two queen bed room with our teenage daughter.
Great location. Staff very attentive. The bathroom doors do not go to the ceiling. Saloon style doors. A little awkward for privacy.
The hotel staff was very cordial. Very busy and active bar in the hotel. Breakfast from the hotel restaurant was good. The room was clean and very modern. Beds were very comfortable. Access to the closet was limited due to the proximity of the bed to the closet doors - couldn't open the doors enough.
Stay was wonderful! Great location near Metro and restaurants..would definitely book again in future! Pillows were too soft and room seemed very warm.
Hotel staff were always attentive and helpful.
I had reserved and paid for a room a week before I was scheduled to arrive. When I finally got there at 11:15p after a long day of travel, the front desk clerk informed me that they had NO ROOM available for me. He gave me a "voucher" for a "nearby" hotel, handed me a $20 bill and hailed me a cab. This other hotel was miles away, not nearly as nice or well-located, and had no idea what was going on. I received no follow-up from the Dupont Circle Hotel management or staff to make sure everything was ok, no less a complimentary stay or anything. And the kicker: as of today (4 days after this debacle) the $1000+ charge for my room is STILL on my credit card (i.e., no refund). I will never, ever stay at this hotel again, and neither should you.
Nice decor and amenities, good restaurant and bar, friendly , responsive staff , great location
The neighborhood had a little of everything for you whithin short walk distance. Was nice to have the calm of the neighborhood but close enough to get into the hustle of the downtown area. The housekeeping staff spent more times in the hall on their phones texting and talking. We left our rooms around 10a and when we returned around 4:30 Our room had not yet been cleaned. Before we left for dinner we called and asked that our room be refreshed and housekeeping said they would be right up. They never came. I did say something to the front desk at check out - her response was "oh, that's not supppsed to happen that way. Now, I did get an email from management apologizing, but stating that he discussed with housekeeping and they blamed us for having the do not disturb on. We had made sure it was Not on (double checked) before we left for dinner. The staff was very friendly - just REALLY distracted with their phones.
Modern and sleek. Staff was fantastic. Location couldn't be better. Heated bathroom floors! No recycling. Hallways were cold.
The only thing I can really say is that the location of this hotel room is right in the middle of everything.An the shower was great Where do I start, first off the rooms don't match the picture online. The staff there is very rude. The only way I was able to get any help from them was to ask to speak to the manager. The beds there look like something from 1980's . There is no door on the bathroom so if you want to us the bathroom if you have family,friends with you you have to use the lobby bathroom. The parking fee for this place is way to high your best to drive 2 blocks down an park your own car for $15.00 instead of paying the hotel room $55.20.
Nothing Small room and very noisy
The beds were very comfortable. I wish there was a mini fridge in the room and the room need better lighting.
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze. The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill. The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
Great location, very trendy, rooftop pool and bar excellent! Parking a little pricey, small but clean (and cute) rooms
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in) Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
The beds were very comfortable, the decor is very stylish and the staff couldn't have been more welcome and helpful. The perfect place to stay in DC near great restaurants, the metro, cool neighborhood. Will stay again!
Ideal location. Some issues with the AC. It was ok, just not ideal.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe. Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
It was a beautiful hotel, and the staff was very friendly. There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
Beautiful and clean We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
Nice room, great location, enjoyable breakfast priced right
Loved the style and the service. We just missed wine hour so they gave us a couple of beers instead. Room was great. Very comfy. Rooms were a bit small but not an issue at all!
Loved it... Got a free room upgrade.... I would stay there again the next time I'm in DC
they were so kind to us and our dogs-- super helpful!
Location, staff and room amenities were fantastic The temperature in the room was very warm, could not cool the room down. Also, the hallways had a mouldy smell
Location in theDuPont Circle neighborhood was nice. Free on street parking over the weekend. We changed booking date but were told that only room available was "city view" for a higher rate. We agreed. Room did NOT have city view. Staff could not have cared less when we mentioned this because we "booked through third party." Ice must be ordered through the desk or room service and ... no coffee in room. Who wants to walk to the lobby to the [messy] complimentary coffee bar first thing in the morning? ("Complimentary" coffee urn was empty on day two.)
Effortless, compact and clean. The windows open! The decor is a bit tooooooooo deco. The restaurant felt a bit dismal.
We heard a dog barking and were immediately moved to a lovely room. The concierge helped us try to get a taxi under very difficult circumstances.
close to the capitol, and to resteraunts
location near the Metro and good neighborhood. This was our second stay at the Carlyle and would go back again.
I liked the quality presentation of authentic art deco style. N/A
Friendly, helpful staff; great location, spacious room, well appointed and comfy. Overall good pic! Room too hot, useless thermostat, too much light at night. Bring a sleep mask
Very warm and welcoming front desk staff. Great location. Well appointed rooms and spacious Nothing comes to mind.
I loved the room and the cleanliness...the comfort of the bed..overall great... the fact that there was no tub mat in the bathroom. Tub very slippery. as a business traveler my flight was late and when I got to the hotel there was no restaurant or room service.. on my floor there were not even vending machines to purchase soft drinks..
Spacious room located across the street from our conference The heat in the room was stuck on and the thermostat didn't do anything. Had to leave the windows open to be bearable in the room.
the front desk staff was very helpful and courteous. The room was clean and spacious. The bathroom was wonderful.
The location and comfort. The hotel had wi fi problems and did not communicate this fact. At the check in I was given the incorrect wi fi address. it could have been corrected. Also, I have stayed at the Churchill multiple times. Someone on the staff could have said hello. Finally, the printer in the lobby did not work.
Great location and accommodation . Personable staff. If I had to find a weakness it would be too very small elevators
Got no parking and they charge 46 $ for car over night To much
Art, shower Free coffee in lobby needed!
Great location. Great customer service.
Spacious rooms, very friendly staff, excellent location, comfortable bed. One elevator (of two) didn't work; the coffee was bad.
Have stayed here frequently for conferences and vacations. It is an older hotel which is constantly updated. But the rooms are not cookie cutter. Some have wonderful nooks and crannies and walkin closets. There is valet parking. The staff are ver accommodating and friendly. Location is fabulous. Not far from a metro station. Restaurant and bar in the hotel.
Location was great for business, dining and nightlife. Current renovations took away, but it's something that has to be done. Besides the construction the place was nice, quiet and was within walking distance to many businesses, restaurants and nightlife as well as tourist attractions.
Whenever I'm in DC, (once or twice a year) I always stay at the St. Gregory. It's centrally located in the Hub of DC action with convenient public transportation to anywhere within walking distance from the front door. Love the food, drink, and freindly smiles and banter of the doormen. The computer equipment in the business center can use some updating though.
Rooms are clean ; relatively quiet, nice staff Under construction Quinoa oatmeal everytime in breakfast buffet
The location was great. In the center of the DC business district with food and shops everywhere. Close to the national mall. It's a hike but a doable walk. Not as advertised. The suite was nowhere near as luxurious as advertised. There was constitution within the hotel that I was not notified about. Room prices should not have been $200 per night plus parking with the construction. Room had an outdated feel. I would love to stay again in a few years when they gut and renovate the entire hotel.
The lobby was beautiful and inviting.
Not a bad location from the White House. Cleanly, friendly staff, and have a bag check-in. Room felt "stuffy." You can hear some traffic and sounds from the nearby college.
Was hair in my ice tray but it was a peaceful stay.
Perfect location for us, near Dupont Circle. Large room, clean, kitchenette, very comfortable bed, L'Occitane toiletries. Good Happy Hour menu in bar, Nice stay.
the renovations are finished the location is good the price was still right the walls are thick and I've never heard my neighbors free breakfast isn't included anymore will the price start to rise as people discover this place?
The convenience, staff and rooms were all outstanding. Clean, spacious.
The location was great. Close to Georgetown, Dupont Circle and a reasonable distance to the mall. The restaurant served a good breakfast. Large comfortable room. We arrived near midnight. The valet parking at that hour is handled by a rather rude and indifferent man in a security guard uniform. Check in was rather slow. WiFi is extra.
Very clean, comfortable, and modern. It is currently under construction in the hotel lobby, but it was never bothersome to us. We could not hear it even from the elevator! Great place to stay
This hotel was close to everything and the staff was awesome! Highly recommend staying here! I will be back!
The staff at the reception were extremely helpful and knowledgeable about the area. I think they deserve a thumbs up :)
Beautiful and spacious room with a wonderful view (although admittedly I was on the top floor on the right side of the building). Excellent location and some great restaurants nearby. The room key magnetization system didn't work well and the staff were not spectacularly efficient.
The Fairfax at Embassy Row exceeded our expectations. All of the staff were well-trained, courteous and extremely helpful. The room was very comfortable, the bathroom had a great shower, and two morning newspapers were provided. The concierge recommended a monthly event at the nearby Phillips Collection, which happened to coincide with our stay. The hotel has a great location, near the Metro and scores of restaurants and shopping. We were very impressed with the hotel and would definitely return.
Great location. Comfortable and stylish accommodations.
The Fairfax is a very nice hotel; terrific, terrific location close to many great restaurants and the Metro, extremely comfortable room, very accommodating staff. A completely positive experience (as always--I have stayed here before).
Very warmly welcomed. The air conditioner was very noisey
Location to the metrorail system. no
Location on Embassy row is amazing. It's right around the Australian Embassy, India Embassy, Trinidad & Tobago Embassy and several others. It's also within walking distance to several eateries and DuPont circle. The drain in the bath tub would clog when I took a shower. The cable TV selection was spotty and I had to go down to the bar to watch Monday night football. Some of the wall paper is old and coming off of the wall. but other then that, no major complaints.
The hotel is ideally located in that it is walking distance to the White House and the Washington Monument. The room was also nicely appointed and clean. The staff was very nice and responsive. Service was on par with a 5 star experience. We booked the premier room through Kayak. The room we were give. Was TINY - e.g. distance between dresser and the bed was probably less than 2 feet. If I were a solo traveler, this would not have been a problem. However, with a toddler, this became an immediate safety concern. We upgraded to a deluxe room.
Manager and front desk personnel are incompetent. Very unhelpful and will say anything to defend their own stupidity and faults rather than accommodate their hotel guests.
Friendly staff. Comfortable beds. Nice modern decor. No in room coffee
Bar service was incredibly slow.
Happy Hour, Coffee/Tea and Juices in the morning, and an ultra modern sleek hotel. Besides the pool being a letdown (definitely not sanitary) Pool was definitely not up to par. They do not consistently filter the water in there therefore the water stays stagnant. There is barely any sunlight that enters the courtyard too.
Nice design/vibe Caveat this with the fact that I travel monthly for business and see a lot of hotels: 1. Mattress was sub-standard. Sat down on it and was like "uh oh." 2. Walls were thin. I could hear neighbors snoring and the exact words in their phone conversations...until midnight. 3. Room was small. The only place with enough room to do a push-up or sit-up is by the door.
liked the happy hour, friendly staff, bathrobes, lovely decor, large rooms, fluffy pillows lobby layout was a bit confusing, i got lost on my way up to my room. Bathrobes could have been newer and softer
The location was good. The staff was pretty good. The style was what I was expecting, upscale and modern. The pool was small and full of children and toys. Not the relaxing environment I was expecting. The elevators were very small and always full. Our room felt cramped. You could barely fit between the end of the bed and the dresser and I am not a wide person. The shower head did not have enough pressure. We found 2 bugs in the shower. There was no soap for the shower. Our room backed up to a maid closet and was near the elevators which were both loud and could be heard throughout the night. Parking cost $45/day and there is really no other options nearby. None of these things are major problems but at $200/night I expected better.
A satisfying choice-well appointed, good sized rooms. Comfy bed. Good location to Foggy Bottom and Georgetown
The location at 21st and M is great. The staff was friendly and helpful. The cookies at check in were delicious! The property seemed to be under some type of renovation. So, from the outside, parts of the hitem seemed to be out of commission. The room was fine. But the hallway was almost exclusively grey and dated.
We arrived in town earlier than expected and we were allowed to check in very early with no trouble.
good friendly service
We had an excelent stay at Marriot.... We enjoyed But...... 5 minutes after we leave the room, my wife left an expensive blouse in the room... I personally hanged out the blouse in the closet...so I went back to pick it up.... sadly I couldn't find it..... the staff came to the room..... But nothing of blouse was there.... that evening in our family meeting my wife didnt know what to wear.... So sad.... No time to shopping that day. So, Next time you leave you room in this Hotel.... you know what to do before close the door ....
staff was very friendly room was very musty smelling hotel seemed a little worn and rundown
Nice early check in. Clean and comfy beds. Expensive. Lack of free wifi is annoying
To get to the included internet was very confusing without asking. Al the other options had an extra cost.
Walking distance to Mall and Georgetown Nothing
The room was tiny and a dump. It was dusty, I was sick all night. The hotel is in need of a major renovation.
Well located Dirty Low level maintenance most of the staff is not caring
Amazing breakfast. (We got free breakfast vouchers when we booked our room). Comfy bed. Convenient central location. Asked for a fridge, never got one. Had to have the shower repaired because it wouldn't get hot. TV had really bad reception and very few channels.
It was comfortable and walking distance to resteraunts and attractions
It's in a good location just north of the heart of Washington DC. I was in town for 6 nights for a SHRM conference and this hotel was very disappointing. Why is it that more expensive hotels charge extra for wifi while it's free at lower-end hotels? An extra $15/day for wifi. Ridiculous! They were a little stingy with the towels--I only had 2 bath towels in my room. Most hotels provide 3 as standard. The bathroom was small and laid out oddly. The toilet was against the same wall as the bathroom door, facing the sink, and was very close, so getting up was a little awkward. The shower didn't have a door so a lot of water ended up on the floor. I reserved a king bed but the bed I got was no bigger than a queen. I had to ask to be moved to a room with a king bed. The staff was neither friendly nor accommodating. The published breakfast hours were up to 10:30 but when I tried to enter the restaurant a little after 10:00 am the staff said they were closed until lunch. The examples of their borderline-rudeness are too numerous to list, but very few on staff were friendly. Oddly enough the exception seemed to be the housekeeping staff.
It was a quick stay but it was great. The staff was super friendly and extremely helpful. The room was clean and comfortable. The only thing I wish this hotel had was free wifi.
Excellent location: within walking distance of Metro stops &, even better for me, across the street from a Bike Share station. Staff were polite, helpful, and professional. Worth every cent I spent. Happy medium between really expensive places right next to the monuments and less expensive places that were farther away. The room was smaller than I expected but adequate for my needs.
The staff was very friendly. The price was fairly cheap for the location. The wifi didn't work and charged $12/day. Heat and lights didn't work. Bed bugs. Expensive parking.
I like the location, the staff was polite, etc. The bathroom floor was dirty. The floor needs cleaning. Requested a small refrigerator and the next day my food was no good. Chemicals in the fridge. The wifi didn't work, however, the price was waived and I was able to go to the T room to do urgent work.
The location was great. Movies could not be rented on the TV. Wifi was spotty.
I used to work near Scott Circle so this was convenient for me to go visit friends. No choice as to heat or a/c in the room...which is a nightmare during in-between seasons. My room was too warm and there was nothing I could do about it. Ugh. Also, $41 for valet parking is nothing short of highway robbery. Finally, female front desk clerk needs to add "smiling" to her repertoire.
This site says it has free parking which is not true it was ok but wouldn't stay there again breakfast is 16 dollars for cereal and muffins internet is also expensive
Unfortunately we had to cancel our reservation due to heavy rain, traffic, wind,etc on the route. The manager did agree to refund part of our money. We were disappointed that we weren't able to make the trip.
The front desk staff was very friendly, and rooms are beautiful! I liked the walk ability of the area, with a little stretch to walk to Georgetown or the mall before returning to a luxe lobby and beautiful room.
- Spacious room with nice modern design. Friendly staff. - Wonderful food from room service, provided by the restaurant next door Firefly. - Tiny tinny bathroom. We expected small bathroom after reading the reviews but didn't expect that you could hardly close the bathroom door if someone is sitting on the toilet. - Weak Wi-Fi signals in my room and it's not free. The hotel did graciously refund the Wi-Fi charges after our complaint. - Lower floor rooms facing the street could get noisy at night due to foot traffic and restaurant activities.
Staff was wonderful Bathroom soap system is cheap
The hotel was fine, staff was very nice. The bed was just really awful.
Service was excellent. Nice bed. Room was large. Very tiny bathrooms! Very noisy at times. Congested lobby.
The Hotel Madera was perfectly located for walking as well as catching the Dupont Circle Metro stop. Lots of nearby shops and restaurants. Rooms were clean and spacious. The entire hotel staff was friendly, helpful, and accommodating.
Clean, modern, nice staff. Good location. Very walkable. A bit far from the metro but not too much
-Courteous and friendly staff -Fantastic location -Well-appointed, clean, and spacious room -Ice water dispensers filled with lemons and limes by the entrance (neat feature on 90+ degree days!) -Soft sheets and comfortable bed -Cool restaurant in the lobby -Stone's throw from the Dupont metro station -Great value and will stay here again! -No complaints!!
Staff was very friendly. Beautiful atmosphere. Comfortable beds. Balcony door was broken, and no one came to see it despite my attempts to have it fixed. Very unsafe and unprofessional.
Great location! Polite and friendly staff. Wonderful restaurant!! Spacious room, and a very comfortable bed.
Not at all what was advised. Don't stay here
Small clean room, comfortable bed. I would stay here again.
The only positive part of my stay was leaving the morning after. The hotel is extremely outdated in style, functionality and accommodations. After driving around for 45 minutes looking for parking we finally checked in. At check in, they charged me another $15 for taxes. Taxes based off of the Booking.com charge plus their taxes. The room started at $75 and jumped to $109 after the website fees and taxes, then $125 after the hotel taxes!! After trying to squeeze through the 60 year old elevator doors (I'm not a big guy) we made our way to our room through the hallway tilting toward the stairwell. Once we got to our room is was just as cold as it was outside (25*) and it was the most pathetic looking hotel room I've ever paid for. I can't believe I spent over $40 for this. The heater tried to keep the room warm all night but it was not doing so and it was extremely loud. Our bed had to be the most uncomfortable mattress I have ever slept on. I considered sleeping on the floor to be more comfortable. I was charged for a "Queen" room which clearly stated a queen sized bed. We definitely did not have a queen sized bet, double at most. After not sleeping at all that night, we left just as early as the sun came up. I told the employee at checkout about the bed and his response was "I'll have to tell my manager it was uncomfortable". If you are in DC, AVOID this hotel at all costs. Our second night in DC we found a 4 star hotel and paid even less! I would love my money back for our visit but I have a feeling that won't ever happen.
The Baron was just right for my son and I. From the old-fashioned elevator to the comfy beds and clean room, we loved it! The rooms are small, probably wouldn't be as comfortable for a family, but it was perfect for us. Our check-in clerk was helpful and friendly on Sunday night. Unfortunately, the rest of the stay there was a different clerk and he wasn't friendly or helpful. My son and I kept wishing the other guy would be there! If you like the conveniences of a newer, chain hotel, you won't be happy. No ice machine, old elevator, small rooms.
Friendliness of staff, location No help getting up stairs with luggage. Poor TV offerings.
The room was clean. Cigarette smoking washing in front of the entrance from the connected bar. Would be nice if smokers smoked somewhere other than the front door to the hotel. A little expensive too.
Location very convenient, Staff very professional and friendly. Hotel very clean The elevator doors difficult to use and the rooms a bit small
Nice room service Lift was very old, breakfast was not good after paying $5, don't have a bothtob. We paid $125 after tax per night for the double bed room, I don't know what we should expect for that price. We stayed for 5 nights.
I book hotel for my parents as it's walking distance from embassy. They said stuff was friendly Room was tiny and old. Food in restaurant wasn't delicious.
The location is very convenient to tour DC. Parking a rental car is a bit of work because they only have street parking for a few cars in front of the hotel. the restaurant in the basement has great beer and food bar food entrees. The staff are nice people. I appreciated chatting with them. Other good restaurants and Starbucks near y. Difficult car parking. A bit old. Rooms a bit small. The elevator with manual door. These inconveniences were worth it to get the price and good location.
The bar underneath the hotel was the best thing about this stay. It is also close to the circle and the metro. The keys had to be replaced at least once a day. And if you can in later than 9 there was no one at the front desk to help replace the keys.
the location was perfect for us, is perfect for someone who wants to visit the Old City! the room wasn't clean at all, you need to check under the beds.
I loved the staff who were very friendly and helpful. I also loved how the sink was outside from the toilet and shower. That's a huge plus for me! The pillows were not that good. They only give 3 pillows for each bed and they are not the best. I would advise getting new and better pillows. The tv can also be updated. It should be bigger and a little more in the smart side.
Everything was great. Restaurant didn't have the. Eat options of food.
Staff and restaurant are great! On the building signage, room 417 is not listed, but it is an actual room. Just walk around a little bit and you will find it.
I was giving a handicap room with a view of a brick building - no view.
The room was nice. It was good to have the sink area separate from the shower area. The staff was nice and tried very hard to be accommodating. Parking as a hotel guest is very expensive and if you forget something in your car you have to be a size 0 to fit into the area they store it. You have to pay (a lot) for any kind of meal at the hotel. It is 3+ blocks from the Metra station, far from any kind of economy dining, and far from just about anything you would want to do in D.C. Every time you turn around someone is waiting for a tip. Since we walked so much we realized that there were a number of hotels closer to all the sights. This is a nice hotel, but if/when we go again we will stay somewhere closer to Metro and/or the sights and family eateries.
the location is near where my son lives- walking distance The air conditioning (rm902) seemed un able to bring the temperature of the whole space down. The layout puts much of the room a long distance to the cooling air. The sink in the bathroom leaves little space for the toiletries.
Location, staff was friendly, room was spacious and luxurious. Price was good value for the area. Wish I could have checked in before 3pm, but they did try to accommodate me.
A Kimpton stay is always worth savoring and the Topaz is no exception. Conveniently located on a quiet street just a block away from Du Pont Circle, its plethora of restaurants and Red Line metro stop, couldn't be better positioned. One of Kimplton's older properties in DC, its age is beginning to show but the rooms remain very comfortable with well functioning AC (important in this city) and comfy beds and linens. The people at a Kimpton are always the best, and the Topaz staff don't disappoint with helpful tips and recommendations and a willingness to pursue whatever you need. The tight lobby and now fading décor reflect the early days of Kimpton's rapid expansion in the District. The Topaz is a very intimate, boutique hotel that fits in well with the quiet residential neighborhood. Rooms are surprising spacious and physically comfortable, but well-worn and in need of an overall rehab with an attention to technology and access to electric and USB outlets, particularly around the desk (where you still need to crawl under to plug in your computer!). All said, I'd easily stay here again for its convenient location when the price is right.
The room was extremely spacious and the front desk staff was very accommodating. I also like the general ambience of the hotel. Front desk comped my minibar purchase because of the door issues. I was disappointed by the level of upkeep associated with my room. The entry door was clearly broken. You had to yank hard and really slam the door to get it to shut and stay locked. My housekeeper left my room door wide open after servicing the room one night so I came back to an open door. All of my belongings could have been stolen but luckily everything was there. The AC unit wasn't functioning properly so the room temp was a bit hot. The lighting in the vanity area was burned out. Could have been great but this really took away from the experience. Also no HBO
Nice room, staff was excellent. I will definitely return.
I enjoyed the complementary coffee and water in the room. The lobby area was comfortable and they had complementary wine and cheese by the fire place from 5-6pm. These were great amenities. The espresso machine worked but was a little inconsistent.
The nicest staff. Great location. The rooms were charming and clean.
Hotel stay was wonderful everything is pretty close to the hotel and everyone is very nice.
It reminds me of France, has the most comfortable beds, and offers a free wine hour every day!
Overall, a wonderful hotel. Nice thick walls so that noise doesn't travel. The shower was big enough for 2 people. A nice breakfast ($12. pp) which saved us from having to go out. Parking wasn't included and street parking was only for 2 hours until the evening.
This place was so cute. Stayed here on an extended vacation after a business trip. My boyfriend met me out here and it was such a cute little hotel. Rooms are a little smaller but if you get the delux you should be fine. Staff was A++++, very friendly, there is even a complimentary wine hour! Would stay again! Wish there was a bathtub but the bathroom was very chic so I didn't mind.
-Free wifi -pet friendly -location -bathrooms -directv -breakfast overpriced -small rooms -mattresses ok
I loved the staff - great restaurant suggestions and very knowledgeable about the area. Also off the street outdoor tables and happy hour were a nice touch. The room we were in was a little warn, although it was over 100 degrees Fahrenheit outside!
Comfy and cozy room with a spacious shower. The room was clean and the staff was friendly. Parking is an issue as it is scarce and only for two hours. You WILL be ticketed if you park longer. If you are not a DC resident, brush up on your parking rules for the city!
Close walk to several restaurants, generally clean and well-maintained, good for one-night trips Breakfast cost extra, website said the hotel had parking (which would cost extra) but when it seems the parking deck was closed and I had to park on the street, the lights to half my room didn't work because of a circuit issue which should have been discovered before I checked in, no counter space or shelving in the shower
Much quieter than we expected, given its location. Lobby is kinda cramped. Parking is pricey.
Super friendly staff and great breakfast experience. Super attentive staff when needed extra towels, etc. Leaky faucet in sink in kitchenette. Dual outlet only really one outlet. Had to choose CPAP over reading light.