Rent a Land Rover in White Plains

Extremely happy with my rental. The lady at the counter greeted me warmly and with a smile. Upon returning the vehicle, the lady was very pleasant. I enjoyed the vehicle and the service with Avis and their employees.

1.9 Poor

Anonymous, Jun 2021

They took a reservation for 6pm, which is when the office closes. I turned up at 6:10pm and obviously couldn’t pick up my booking as they were shut. I returned at 8am the next day and they wanted to charge me double the amount because I picked up on a different day. I was told nothing could be done about the rate in the office and I would need to call customer service, which I had done the night before, who had told me only the local office could do anything. On top of all of that, I was promised a call back from a manager to resolve the issue within 24-48 hours (which is rediculous when you only have the car for a day) and no one has contacted me. Terrible customer service and extremely frustrating. I won’t be using Avis again!

10.0 Wonderful

Arsheen, Dec 2020

Cons:

Everything was great

8.4 Very good

Chandy, Sep 2020

Pros:

Super easy pick up and drop off

Cons:

The car could’ve been cleaner but I cleaned it. All good.

Alamo

8.2

Very good

Read 2 reviews

Best rated

Cleanliness

8.3

Comfort

8.1

Pick-up/Drop-off

7.9

Value for money

8.0

One location in White Plains

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Locations in White Plains

240 Airport Rd Ste 103

+1 844 370 9814

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

10.0 Wonderful

Anonymous, May 2024

Premium

Friendly customer service. The parking lot is set a good walk from the desk.

6.0 Okay

Anonymous, May 2024

Economy

Rep at the counter tried to upsell a car I didn't want

Thrifty

7.8

Good

Read 11 reviews

Cleanliness

8.4

Comfort

8.3

Pick-up/Drop-off

7.9

Value for money

7.4

One location in White Plains

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Locations in White Plains

240 Airport Road

+1 877 283 0898

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

10.0 Wonderful

Kim, Nov 2023

Standard SUV

Customer service in NY was great

2.0 Poor

Anonymous, Oct 2023

Economy

The process and price (up front) were great. I refilled the gas tank before dropping off car at the ATL airport (31 miles), at worst 1 gallon from full tank (although gauge showed "F"). Two weeks later, I get a bill from Thrifty, saying the car required 5 gallons to fill and added $67 to my final bill. I have rented cars before, and not only has this practice not created any additional charges, but to exaggerate the required amount to increase their profit, is unacceptable. I will continue to try KAYAK on my next trip, but I would recommend that Thrifty should no longer be part of your program, if they use gauging practices as their normal form of operation. Don't associate with thieves.

3.6 Poor

Anonymous, Nov 2020

Cons:

They over charged me at the desk and I am still arguing with billing for my money. They didn't respect my reservation

5.2 Fair

Anonymous, Nov 2020

Pros:

The truck

Cons:

Thrifty called me this morning saying the car was not dropped off when it was dropped off on time on Sunday. They are now saying they will look into it and it will take 24-48 hours for them to figure out if the car was dropped off. Now I am having to resolve this situation in the middle of my work day which is costing me time and money.

10.0 Wonderful

Anonymous, Oct 2020

Pros:

The staff was the best I've ever encountered in my history of renting cars.

Cons:

I didn't like walking the great distance from the counter to the car lot---took up too much time.

2.0 Poor

Anonymous, Apr 2020

Pros:

Staff was bad

Cons:

The car was messed up

National

7.7

Good

Read 6 reviews

Cleanliness

9.0

Comfort

8.3

Pick-up/Drop-off

7.6

Value for money

7.5

One location in White Plains

Show locations

Locations in White Plains

240 Airport Rd Ste 103

+1 844 370 9813

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

10.0 Wonderful

Anonymous, May 2021

Pros:

Yes

10.0 Wonderful

Anonymous, Mar 2021

Pros:

Kevin at the National desk was very helpful and patient.

4.0 Mediocre

Anonymous, Feb 2021

Pros:

Yes

Cons:

Tires were low on air.

2.0 Poor

Anonymous, Dec 2020

Cons:

Reservation for noon, did not get a car until 1:30pm.

Enterprise Rent-A-Car

7.4

Good

Read 10 reviews

Cleanliness

7.5

Comfort

8.0

Pick-up/Drop-off

7.7

Value for money

7.5

3 locations in White Plains

Show locations

Locations in White Plains

15 Tarrytown Road

+1 914 948 6868

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday	08:00 - 18:00
Sunday	00:00 - 00:00

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240 Airport Rd

+1 833 628 9674

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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44 Westchester Ave

+1 914 997 9484

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	11:00 - 14:00
Sunday	00:00 - 00:00

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Reviews

10.0 Wonderful

Anonymous, Sep 2024

Economy

Excellent 5 stars ⭐️

10.0 Wonderful

Anonymous, Aug 2024

Premium SUV

It was easy to find and easy to arrange

10.0 Wonderful

Anonymous, Jul 2024

Premium SUV

New car, easy to extend contract and great customer service

2.0 Poor

Anonymous, Feb 2021

Pros:

Very upsetting experience. Between Kayak or the rental car place, they had the wrong information about my rental car drop-off. I ended up having to pay over $100 more on site because they didn't have the right information, and I obviously did not have any options since I was heading to the airport!

Cons:

2.0 Poor

Anonymous, Dec 2020

Cons:

15 minutes after I got the booking confirmation I got a call from Enterprise stating that they do t have any cars available and were cancelling my reservation. Online fake booking system.

4.8 Mediocre

Anonymous, Aug 2020

Cons:

Order a pick truck gave me mid-size suv wtf

Hertz

7.3

Good

Read 18 reviews

Cleanliness

7.8

Comfort

7.8

Pick-up/Drop-off

7.4

Value for money

7.3

2 locations in White Plains

Show locations

Locations in White Plains

240 Airport Rd St 104

+1 914 948 1016

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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66 Haarlem Avenue

+1 914 948 3024

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

6.0 Okay

Anonymous, May 2024

Full-size

We waited an hour to pick up our car after arrivong a bit early and it seemed uncertain whether we would get one at all. The seemingly only person working inside did not try to organize or direct the room of 10+ people waiting at all. Then, they were snippy when questions were asked and we attempted to sign in to ensure we'd get a car in the order we arrived. Might be fine for a long trip because of the price, but don't rent if you need to be elsewhere at a certain time or just for a weekend. It's not worth the wait.

4.0 Mediocre

Anonymous, Feb 2024

Compact

I did not enjoy my electric vehicle experience. I was not given an alternative option at arrival I felt stuck with the vehicle I was using.

4.0 Mediocre

Anonymous, Oct 2022

Battery in car key was dead and would not open doors No rep on parking lot Had to go back to terminal Waited 30 minutes for replacement car One wiper blade not secure High beams shut off after 10 seconds

8.8 Very good

Anonymous, Sep 2020

Pros:

Quick process. Able to return car anytime. Cars available even on long weekend.

Cons:

Car had minor issues.

Dollar

6.1

Okay

Read 24 reviews

Cleanliness

7.1

Comfort

7.0

Pick-up/Drop-off

6.1

Value for money

5.9

2 locations in White Plains

Locations in White Plains

240 Airport Road

+1 866 434 2226

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

66 Haarlem Avenue

+1 914 948 3024

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

2.0 Poor

Anonymous, Sep 2024

Intermediate

Terrible

10.0 Wonderful

Anonymous, Aug 2024

Standard SUV

Dollar did a very good job with paperwork before and after the rental. Vehicle was comfortable and while not spotless, pretty good. Especially liked the "unlimited tolls" option as this was a cross country (one way) rental.

2.0 Poor

Anonymous, Jan 2024

Supplier choice

Beware choosing the "managers choice"! When I arrived all they had for me was an electric vehicle. I told them I couldn't take that, because I was driving to a more remote area and wouldn't be able to charge it. They told me i had picked the "managers choice" and a gas vehicle would require a $50 (50%) upgrade. I quickly switched and went to their competitor at Avis/budget for a much better experience.

2.0 Poor

Anonymous, Apr 2021

Cons:

I gave them my driver's license a copy and a confirmation of the rental agreement and a my credit card. The girl kept asking me for the confirmation on my cell phone. I showed her what I had but I gave her the printout of the confirmation they would not rent me the car. I prepaid for this car and did not receive the car.

10.0 Wonderful

Feargal, Apr 2021

Pros:

Staff were very helpful

2.0 Poor

Anonymous, Mar 2021

Pros:

Scammed me and lied about prices

140 travelers who rented a car in White Plains gave the car agency they used an average rating of 7.4