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Cons: "It was actually quite good, Delta is by far the airline to use compared with the other airlines."

Pros: "Timeliness"
Cons: "Seating"

Cons: "Space on airplanes"

Cons: "The cabin temperature was very hot"

Pros: "Good"

Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."

Cons: "Food"

Cons: "Food is always bad."

Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."

Pros: "New plane with good features. I was very comfortable."

Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"

Cons: "Nothing"

Cons: "The wrap didn't taste too well."

Cons: "It made no sense to board an hour and a half before takeoff."

Cons: "Change the movies more ofti"

Pros: "the food was really top notch and service was great and friendly"

Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."

Pros: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"

Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"

Cons: "Great"

Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"

Pros: "Total Experience of Flying on this Airline ."
Cons: "No Comment."

Cons: "Cramped seating for premium Econ"

Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."

Pros: "It was short and fast."

Pros: "We boarded quickly, in zones. Staff were professional and courteous."
Cons: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Pros: "Loved how close the gates were"
Cons: "Nothing"

Pros: "Great movie selection"

Pros: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Cons: "Nothing."

Pros: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Cons: "Almost everything besides the staff on the plane"

Pros: "Kara was really nice to us."
Cons: "Noisy plane."

Cons: "The plane bathroom was old and junky"

Pros: "Movies"
Cons: "Lack of legroom in economy"

Cons: "Food was bad."

Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Cons: "Nothing"

Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"

Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"

Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Cons: "There was a kid screaming on both flights and t was not a good time"

Pros: "Nice and attentive staff, smooth on and off."

Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."

Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."

Pros: "I always have a great experience on Delta! Thank you"

Cons: "Snacks if possible"

Cons: "horrible boarding management in SJC."

Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"

Pros: "Very informative staff"
Cons: "Was late"

Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Cons: "United, along with American, is a horrible carrier, and the next time it files for bankruptcy, needed to be allowed to remain our of business. The employees don't care about service at all, it's no longer part of their culture."

Cons: "Friendlier service."

Cons: "Some kind of compensation to cover the missed shuttle and my time."

Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"

Pros: "Better staff"
Cons: "Still terrible"

Pros: "united is united"

Cons: "If the power outlet works reliably, it would be much better. The toilet was really small."

Pros: "Boarding was well organized."
Cons: "Delayed departure about 20 minutes. No food for a 5 hour trip. (Knew in advance)."

Pros: "The fact that we actually left."
Cons: "Delayed and upset passengers. Bad breath from passengers circulating in the AC. FA we're okay nothing above and beyond."

Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."

Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"

Pros: "On time"

Cons: "Delays"

Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."

Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."

Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."

Pros: "Everyone and everything was great"

Pros: "Delay"
Cons: "Delays"

Pros: "Didn't disturb us"

Cons: "30 min delays on both ends."

Cons: "Narrowness of seating."

Pros: "Pretty much the same... things were smooth and staff we very nice and pleasant."

Pros: "The chairs weren't too bad"
Cons: "The staff wasn't friendly"

Pros: "Experience"
Cons: "The time"

Cons: "Not enough legroom for someone 6'5""

Cons: "Long delay"

Pros: "Friendly captain!"
Cons: "Legs cramped"

Cons: "Had to get off the plane because of a mechanical issue only to re-board the same exact plane 1 hour later"

Cons: "Staff was not overly friendly and carried few smiles."

Pros: "Cheap fare"
Cons: "Nothing"

Pros: "Airport not crowded. Efficient boarding!"

Pros: "The morning cookie was good."
Cons: "It was dirty."

Pros: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"

Cons: "The cabin was too hot."

Cons: "Support for all Android platforms needs to be updated."

Pros: "Food was good"

Pros: "Great service and food"

Pros: "Punty of room to strich legs. Offered drinks 4 times"

Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"

Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."

Cons: "delayed"

Cons: "Charge for tv!"

Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."

Cons: "Having to pay for Internet sucks"

Cons: "They lost my suitcase."

Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."

Cons: "N/a"

Cons: "Horrible overlay"

Cons: "My luggage got lost! No water offered!"

Pros: "it was very comfortable"