Find cheap flights from Israel to Hawaii

Pros: "Very clean and safe. Practicing social distancing. Provided hand sanitizer wipes and snacks in a bag"
Cons: "When disembarking the plane there should have been more organization for social distancing. There shouldn’t be people standing over your trying to hurry and get off the plane. Everyone should stay seated until it’s time for your row to get off. None of the flight staff made people do this"

Pros: "The crew did a great job and I enjoyed the movies."
Cons: "Nothing"

Pros: "Crew was super helpful and very accomodating"
Cons: "Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know."

Pros: "We were in coach and the crew made us feel like it was business class!"

Pros: "Easy boarding, our connecting flight was at the same gate!"
Cons: "Would always love more room in comfort class."

Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"

Pros: "short flight"
Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Cons: "Delayed for an hour because of changing tire"

Pros: "It was ok"
Cons: "Seat the family together"

Pros: "The crew was absolutely amazing. I was HORRIBLY ILL the entire 6.5hour flight, vomiting LITERALLY every 15minutes in the bathroom. They took care of me in every way possible. You have no idea how THANKFUL I WAS AND AM FOR THEM. SO MUCH ALOHA FROM HAWAII, best flight crew EVER!!! PLEASE reward them"
Cons: "If I wasn't deathly ill right before I had to get on the flight!"

Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."

Pros: "The crew was amazing! They were all so nice and helpful"
Cons: "The WiFi didn’t work"

Cons: "Delayed 2 hours, huge inconvenience"

Pros: "That there were TVs on the seats to watch and it was quick boarding"

Pros: "Very professional crew and in a good mood."
Cons: "The boardimg in Mexico City is always so messy. I think airlines should send back passengers that pretend it is their boarding time when it is not. So many people end up boarding before they should making a mess at the boardimg gate."

Pros: "Quick flight"
Cons: "Not much space for Carry ons. Much smaller than most aircrafts"

Pros: "By"
Cons: "A three hour delay on the first flight and a hour delay on the second..."

Cons: "Missed connecting flight because the first flight was delayed by 2.5 hours. I didn’t get the comfort seat I paid for because of this and was not given a refund for it."

Cons: "Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?"

Pros: "Arrived"
Cons: "Delta changed our seat assignment and our seats sucked"

Pros: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"

Pros: "Aircraft was clean."
Cons: "Ninety minute delay due to lack of rested crew preventing timely departure. No gate upon arrival at La Guardia LGA. Wouldn’t let passengers off after shutdown until all gate checked luggage was off the aircraft. Long bus ride around airport. Airport was a mess, with significant construction underway. Avoid Delta to LGA!"

Pros: "Fast boarding and complimentary snacks."
Cons: "I was seated next to a very large woman who came over the arm rest onto my seat."

Cons: "Everything was to my satisfaction."

Pros: "Big bathrooms, friendly staff, free eyemaks"

Cons: "Flight delayed 2 hrs"

Pros: "Great customer service"
Cons: "Nothing"

Pros: "Check-in agent was very pleasant even through having to deal with a number of cancelled flights."
Cons: "Flight was delayed shortly before it was scheduled for boarding, which resulted in further delays/cancellations along the journey. Earlier notification may have allowed me to remain in Atlanta a night or two longer with my family as opposed to having had to spend many additional hours sitting uncomfortably in an airport."

Pros: "The crew went out of their way to make sure they got the plane ready as quickly as possible and get us to Jacksonville as quickly as possible."
Cons: "Delta lost the plane for over an hour. After already spending 10 hours in ATL because of an earlier delay due to human error I was extremely disappointed in Delta that my flight out of Atlanta was delayed by an hour because they LOST the plane and couldn’t find it or the truck to bring it to the gate. This kind of error on Xmas eve is embarrassing. Delta didn’t do anything for the passengers affected by this. I was dumbstruck by the apathy of the Delta employees at the gate (the exception was the flight crew, who tried to get the aircraft there earlier). Because Delta did nothing but make error after error I arrived at home 11 hours later than my original flight was booked for on Christmas Eve, missing Christmas Eve Services and family traditions. When I need to get somewhere on time I’ll never rely on Delta after this experience."

Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"

Pros: "Happy with the choices of movies available"
Cons: "All was good, possibly add healthier food options"

Pros: "The flight was ontime, boarding was okay. Disembarking seemed a little slow."
Cons: "Seats have gotten narrower and closer together and it was a new plane which seemed to have more slope to the wall which meant even less room in the window seat. Too warm in the plane"

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Cons: "Landing was frightening."

Pros: "Easy boarding, great service from the flight crew, and excellent food and drink service. Seats were comfortable and plenty of entertainment options for a long flight"

Pros: "The flight was on time."
Cons: "This was an almost 6 hour long flight, LAX to OGG. The aircraft was older and for a 6 hour flight, they really should use a bigger and newer aircraft. The entertainment systems on the back of the seat worked sporadically and the PA system was too loud and every time the PA system was used while we had our headsets on, it was excruciating We had no warning in order to remove our headsets before it blasted into our ears. We were amazed that after paying a considerable sum for our tickets and being in the air for 6 hours, there was limited meal service and we were required to purchase a sandwich in order to eat. I fly Delta frequently and this was by far the worse flight I can remember."

Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."

Pros: "Friendly staff staff, smooth boarding experience, DC+ positive experience"
Cons: "757-200 outdated for having spent 10 hours on that same plane (stop but no plane change) having flown shorter haul flights on many updated 757 was disappointing."

Pros: "Always a good experience with Delta! They’re the best!"

Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"

Pros: "The staff was very helpful and kind."
Cons: "The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen."

Pros: "Great!"
Cons: "Great!"

Pros: "The flight attendant. Lovely and professional."

Pros: "Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)"
Cons: "This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights."

Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Pros: "Boarding time and schedules were as expected or faster and other than the food incident, good attention from the flight crew."
Cons: "No choice during for lunch since the flight crew didn't have enough meals to cover the preferences of the first class travelers."

Pros: "The seats were comfy. Crew pleasant. All was good"

Pros: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"

Pros: "Skyprority was great along with the perks of PE seats. Crew, as usual, were professional, pleasant, and organized."
Cons: "IFE was great but remove the games component from the menu. I had a child poking the screen playing the game for 3 hours and everytime they poked the screen it moved my head as if she was just hitting the back of the steat. PE seats really don't offer that much more room and the seat on the 757-200 vs 9 was AWFUL! My tailbone hurts 24 his later."

Cons: "Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again."

Pros: "Food was not available for flight."
Cons: "Food"

Cons: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."

Cons: "This is the last time I perches a flight ticket from you."

Pros: "Nothing."
Cons: "Drops coming down from the Air condition system"

Pros: "Good. Thank you."

Pros: "Half empty plane"
Cons: "Food n movies"

Pros: "Reasonably comfortable seat"
Cons: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Cons: "Another snack midflight."

Cons: "All great"

Cons: "Big and unjustified dekay"

Pros: "Crew was great"
Cons: "Didn't have the vegetarian meal I ordered"

Cons: "My sun glasses were stolen out of my luggage !!"

Cons: "the seats and service as a whole"

Cons: "I missed the flight to Manchester due to delay in the flight to Munich"

Cons: "We had 30 minutes delay"

Pros: "The service. Smooth flight."

Cons: "Need AC outlets and TVs"

Cons: "Cramped seating :-0"

Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Pros: "crew is nice"
Cons: "breakfast was pretty lame !"

Pros: "Went smoothly and without delays"
Cons: "Food was horrible. The buns and croissant were cold and not fresh"

Cons: "Where is my bag"

Pros: "Very good care ofrom the staf Not cold"
Cons: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"

Cons: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

Pros: "the seat was cool, txting home while flying was nice. charging phone is always great"
Cons: "seat was tough, food was not fabulous..."

Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"

Pros: "A lot of drinks"
Cons: "One hour in late"

Pros: "Nice crew"
Cons: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"

Pros: "The crew were very helpful, and the food was quite good."
Cons: "This was an old plane. There were no video screens or wifi. Legroom was minimal."

Pros: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Cons: "Nothing"

Pros: "The crew"
Cons: "No TV"

Pros: "The flight crew was amazing.I recommend this service to anyone who's traveling"

Pros: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
Cons: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."

Pros: "Friendly. And efficirnt crew"

Pros: "Crew was nice."
Cons: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

Pros: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Pros: "Everything is very good!"
Cons: "Not enough leg ro in economy section."

Cons: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."

Pros: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Cons: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

Pros: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
Cons: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."

Pros: "Service & food were good in business class."
Cons: "The business class seats were identical to coach, with no leg room."

Pros: "I was rescheduled on another flight improperly"
Cons: "Flight did not take off staff was rude unhelpful I won't use them again"

Cons: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."

Pros: "Food was great!"
Cons: "Lackluster movie selection, internet was a rip off and barely worked."

Pros: "Everything about the service staff the plane amazing"

Cons: "seats are way too close to each other."

Pros: "Attentive crew, despite an almost-full flight"
Cons: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"

Cons: "The pancake was not cooked enough couldn’t eat it"

Cons: "Boarding process.."

Pros: "Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around"
Cons: "On line check-in/seat selection was a disaster"

Pros: "Crew was friendly, booked seat was good."
Cons: "I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo."

Pros: "The flight was relatively on time and the crew was nice"
Cons: "The food was not the British Airways high quality"

Pros: "great crew great seats great entertainment great pilots great food and the greatest airline in the world"
Cons: "free wifi"

Pros: "-"
Cons: "Entertainment didn’t work, big delay broken seat"

Pros: "Great !"
Cons: "Kosher meal a bit hard to open"

Cons: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."

Pros: "Nothing particularly"
Cons: "Food was awful"

Pros: "Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!"

Pros: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Cons: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"

Pros: "Comfortable"

Pros: "The attitude of crew long ques for toilet"
Cons: "Long queues for toilet"

Pros: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."

Pros: "Food servir das ver good. Flights attendants work ver card and seré ver attentive"
Cons: "Some bathrooms found have bien a Little3 cleaner"

Pros: "Flavor was fine"
Cons: "Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad."

Cons: "the food"

Pros: "Not much. Even magazines were not available for 2 last raws."
Cons: "Even magazines were not available for 2 last raws"

Pros: "Service, clean restroom, courtesy of crew members"

Pros: "Service"
Cons: "None"

Pros: "Nothing really was good or stood out in a positive way."
Cons: "Horrible lie flat seats with absolutely no stowage room. Seats are super cramped with 8 in a row you feel like being transported in a cattle car. Crew was most decidedly unfriendly. We were boarded on time despite the fact BA knew the flight was delayed and sat at the gate for an hour. Food was equivalent to hospital food. U must be crazy to fly business in BA. Never again."

Cons: "No breakfast on out bound leg"

Cons: "Don’t do it!! Totally disorganized airline with uncomfortable seats."

Cons: "1 week prior to departure I found my itinerary was cancelled as I could not find it under my flights - no email notification to either traveling party - TERRIBLE - all data in the computer under profile correct. It took two hours on the phone to fix things and the wanted to charge more as seat rates went up"

Pros: "The crew were very helpful"

Pros: "My upgrade."
Cons: "That I needed to be searched again before boarding the plane. The long layover."

Pros: "On time"
Cons: "Paid for bulkhead seat and was not given a bulkhead seat."

Pros: "Good and crew were fine"
Cons: "Seats were too close, not comfortable"

Cons: "the flight delayed a lot and i missed my connection flight as a result"

Pros: "World Traveler Plus on BA is not as good as premium economy on other airlines."
Cons: "Check in. Too many people checking in and too few BA employees to handle crowd. Severely understaffed."

Pros: "Most things"

Cons: "The airplane was shaking all the flight"

Pros: "The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)"
Cons: "The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers"

Cons: "I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines."

Pros: "The flight was smooth from boarding to landing early at Heathrow."
Cons: "It was a fully booked flight, which means the person next to you tends to overflow into your seat"

Pros: "The flight was quick on boarding and on time in departing"
Cons: "Due to it being a short flight there's no snack, no complimentary drink, nor entertainment. Not that I need all for the quick flight. Maybe provide in flight entertainment through their BA app"

Cons: "I paid 100$ because I had to cancel my request. It was a technical error of your reservation system which unexpectedly changed my return from the 5th of November to the 6th of November. The fine was unfair and you're required to refund me."

Pros: "The staff were some of the friendliest I have encountered in recent traveling experiences. They were very attentive to every passenger."
Cons: "We only paid for economy seats, and unfortunately, it's hard to expect much more than what we got. The friendly service made up for the lack of comfort these seats provide."

Pros: "Upgraded to world traveler plus was way more comfortable. The flight crew were so so nice and helpful. I am handicapped and they just couldn't do enough to make me comfortable."
Cons: "They the seats I reserved months ago were changed."

Pros: "I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate."
Cons: "The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online."

Pros: "Nice crew. Flight was on time."
Cons: "No food unless you Pay for it."

Cons: "No food selection. No vegan meal that i ordered for my daughter."

Pros: "Most everything"
Cons: "Seat choice"

Cons: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."

Pros: "entertainment"
Cons: "boarding with bus instead of sleeve"

Pros: "Security staff was rude in England and our suitcases was lost And they did not even let us know"

Pros: "The crew was very efficient"
Cons: "The was really bad."

Cons: "I received no information from British Airways! Luckily someone saw that all flights on BA had been canceled. This is the second time this has happened with British Airways. They have zero customer service and terrible communication."

Pros: "The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs."
Cons: "The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue."

Pros: "The seats were comfortable and it was easy to catch a quick nap."
Cons: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."

Cons: "No beverages were available to even purchase!"

Pros: "Smooth ride, great crew, free flight entertainment with screen built into each seat."
Cons: "Nothing"

Pros: "Space between the seats"

Pros: "Nothing Not happy with the airline Canceled this reservation less than a week after I booked it Would not refund me"

Pros: "We finally got here."
Cons: "Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error)."

Cons: "Super crowded boarding area in DCA. Hurried to board, then sat at the gate for 15 minutes after door closed with no mention of being delayed or why we were sitting there. Finally found out the fueling paperwork was missing. This was after being forced to gate check bag in group 6 (and 7,8,9) Then luggage offload in Charlotte took forever, and then was on the wrong belt. Baggage staff in CLT were clueless."

Pros: "Like the multiple USB charging outlets and the mobile device holder on the backrest"

Cons: "just the food options were not that good. all other things were ok."

Pros: "The plane did not crash."
Cons: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."

Pros: "The boarding process was not complicated and my moved along in an orderly fashion."
Cons: "Make the seats more comfortable! Especially on long fights where the risk of blood clots are higher."

Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Pros: "Not one thing. AA promised us a hotel. No we did not get that. And because I changed my flight on the phone (cause stuck in airport) said we we were supposed to stay there. We were not Compensated with a food voucher. I was supposed leave St Lucia though Miami and I am disappointed"
Cons: "So many ways"

Pros: "The crew were great and the flight was quick."
Cons: "The blankets are really thin and so we were cold. They do not offer eye masks anymore. So sad"

Pros: "The only good thing on that plane was the crew. We where grounded in board for three hours because of a water leak in the kitchen... My seat had a hole were the ashtray used to be filled with garbage, the tray was filthy when I pulled it open, the overhead light didn't work"

Pros: "Everything ran according to schedule. Everyone was professional and nice."
Cons: "I wish all families with young children could always pre-board; that was not the case on this flight. The gate agent “let” us board with Group 4, which was at least something. No tv screens on these seats. And I really don’t like the full-volume pitch for the AA credit card. They’re trying to take advantage of a captive audience, and no one likes it."

Cons: "British Airways/American Airlines lost/delayed luggage again! Then send an email in the middle of night with a link to schedule home delivery of the luggage that was valid for 4 hours only. It is clearly an attempt to cheat out of their responsibility of home delivery of the luggage that was delayed the second time. Poor, poor service by American Airlines."

Cons: "Crew was rude, and we had to wait an hour to leave, I understand things happen, but then we were rerouted mid flight so it was inconvenient and again I get it, things happen. But the landing was incredibly rough and the pilot didn’t apologize. That would have made things better, but he said nothing about being sorry we were delayed and nothing about the rough landing."

Pros: "Flight was on time."
Cons: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."

Pros: "Just about everything was wonderful. Flight crew was great, infotainment centers are always a plus, and the seats are better than I remember (don’t get excited, slightly)."
Cons: "This was considered an international flight, as we discovered when we were directed to the international terminal. It was also a 6 hour flight so... where was the food?! We could pay upwards of $10 for 3-4 options, none of which were 100% kid friendly. What’s up with that?"

Cons: "When we arrived at the Aspen airport, American Airlines was having a complete breakdown checking-in passengers for our flight. Some waited 2.5 hours to check a bag -- at an airport with very few flights and small planes. Clearly there was no management onsite – or that management was completely inept. AA agents on the ground simply did not prioritize passengers trying to make flights, nor did they ask flyers without urgent issues if they could step aside. Even worse, they spent 1.5 hours helping one customer – when that customer simply could have gone online or called reservations to get the appropriate assistance. Honestly, I personally stepped in to do what your personnel should have been trained to do: show empathy to calm passengers, ask one irate man to have some sympathy for those behind him in line, and finally, prioritize the people trying to check bags for the 2pm flight ahead of others. AA personnel only engaged the irate customer and threatened to call security when he pulled out his camera phone – it simply inflamed an already bad situation."

Cons: "Seats smaller than before."

Pros: "We really enjoyed our flights with American Airlines. From the counter to the stop on the plane everyone was great to work with and very friendly"
Cons: "Nothing"

Cons: "The fact that my original seats were not given. The other issue was that Alaska wasn’t my airline but American was. They didn’t even tell me until I got to the gate, moved over to another and then got transferred over to my gate."

Cons: "Not enough food to feed all passengers and the service was very slow."

Pros: "The agent at the desk helped seat us together after our disastrous 1st flight. Crew was friendly & upbeat, great service."
Cons: "Old plane No entertainment No place to plug in/charge devices."

Pros: "Entertainment system and new plane"

Cons: "On both flights fo/from the America to France the tv's did not work. Made for a very long and uncomfortable flight!"

Pros: "Nothing"
Cons: "All of abo e, many delays, no usb plug or refuse to show me, charge for luggage, no headphone."

Pros: "Everything"
Cons: "Nothing"

Pros: "Overall flight was great. Crew, pilot, flight attendants, boarding, everyone and everything was great. Water and orange juice was offered even for a 45 min short flight."
Cons: "None"

Cons: "No personal space or legroom. Uncomfortable seats."

Pros: "Crew was very friendly. On time departure and landing."
Cons: "No individual entertainment screens so only one entertainment choice and screen was too far away. At the same time, flickering light from screen was distracting on a red-eye flight where people want to sleep -- better to not have entertainment at all."

Pros: "Once again, another good and on time flight with American. I was once again surprised."
Cons: "Landing was ROUGH"

Pros: "Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas."
Cons: "The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase."

Cons: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"

Pros: "Nothing"
Cons: "The flight attendants were Garbade"

Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"

Pros: "GSP easy to navigate- easy option for WNC travelers"

Cons: "The flight attendant was arrogant. This is her job... just for $$$"

Pros: "Great entertainment my second leg with personal TVs and great selection of movies and games. Also got great exit row seating for no additional price!"

Pros: "On time, upgraded at Dallas"

Pros: "*Kosher* meals are always better than regular meals on AA. Served first and meals are fuller and of higher-quality (on AA, at least)."

Pros: "Delays. Gate changes on both flights."

Cons: "Didn't ask for any food so can't rate that or entertainment"

Pros: "In-seat entertainment options. Good system, easy to use, lots of good options. Why couldn't you have had this on our flight from Europe?"
Cons: "The almost 30 minute wait on the tarmac AFTER we landed to find a free gate. Did you not know we were coming???? The last thing we needed after a very long day of flying."

Pros: "On time"
Cons: "Crew was unhelpful, not prepared, only cookies for food, no personal entertainment, and charged check-in bag fee."

Cons: "Had to deboard the plane due to mechanical problems, hour wait, missed the time to pick up rental car, had to find a new rental car upon arrival at the airport at 2am. Plane was freezing and crew had no blankets."

Pros: "I like the entertainment."
Cons: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."

Pros: "Nothing"
Cons: "Not updating flights at the airports or apps, our 3 flights that we tried to take to get us home were canceled I had to fly stand by ALL day Saturday, went through security three times, and have been standing at a ticket counter for ANOTHER DELAYED flight. I am disgusted and will NEVER fly American again and will let friends and family know to fly SOUTHWEST"

Cons: "Plane delayed for 1 hour...lots of kids, very crowd"

Pros: "the over seas flight was fine... once we got on board"
Cons: "The desk does not open until two hours before your flight. Our flight was canceled, 10 minuets before boarding .... with no recourse we were booked on the next day. It took the airline 3 hours after the cancelation to get out luggage back. When we finally got out, the next day, our flight was delayed and we almost missed our connection. Every one who was trying to make the same connection said that every time they fly Air Canada they are always running. We needed up being the last ones on the plane.... they gave away our seats so we were separated for 12 hours. And shoved into corners!!! Our bags made it two days late."

Pros: "The empty seat beside me"
Cons: "Poor connections for movies and wifi- broken"

Cons: "Connecting flight in Toronto late 4 HOURS!!!!! There is no excuse for such delay. Another plane should have been made available for the flight."

Cons: "Movie options were extremely limited"

Pros: "Every thing"
Cons: "Everything was amazing"

Pros: "Everything went well, the crew was great."

Pros: "I would choose this route again--I liked the timing of the flight and transferring in Toronto."
Cons: "The kosher food was abysmal which may not have been Air Canada's fault. When a seating problem arose with an ultra orthodox man who refused to be seated next to me (a woman) the flight attendant told me, "I don't deal with that." Finally another flight attendant found the man a seat between two men."

Pros: "Crew we're very accommodating and friendly."
Cons: "Seats extremely narrow and back support non-existent."

Pros: "Overall, flights were ok"
Cons: "4 hour delay in Toronto for our connection."

Pros: "nice food great crew"
Cons: "the washrooms need more cleaning during this long flight messy boarding"

Cons: "They feel like seats for budget flights."

Pros: "Really liked I have space for my legs."

Pros: "Crew was excellent"
Cons: "Entertainment system did not work for the first two hours"

Cons: "the food"

Pros: "Flignt from Honolulu to Vancouver delayed. Return flight also delayed."

Cons: "Flight cancelled until the next day and then delayed again without sufficient notice . Air canada hasn't offered us anything worth making up missing a day out of our vacation"

Pros: "Service on the plane was good"
Cons: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"

Cons: "Everything Luggage no come on time This is the worst company"

Cons: "Flight was delayed 2 hours due to mechanical issues. Can't be helped, but made for a long day."

Pros: "The flight was relatively empty, so there was a lot of room. Had it been full, I'm not sure I would have rated comfort so highly."

Pros: "Very accommodating with my seating requests; very kind staff and nice new plane"
Cons: "Got delayed in toronto for 24 hrs and there was a lot of waiting and disorganization"

Pros: "The food was good, staff was pleasant"
Cons: "Flight boarded late, left an hour late with no explanation, causing us to miss our connecting flight in Toronto. They did switch our boarding passes to a later flight, but only 1 of 3 pieces of luggage arrived in chicago (as did also to 4 other families on our flight) it took 2 more days until we received them."

Pros: "Food good Choice of movies pretty good"
Cons: "Suitcase damaged No one in Detroit to process claim Amount of wine offered was somewhat meager for such a long flight"

Cons: "AIr Canada lost my luggage and the return flight was late"

Cons: "Flight was delayed"

Pros: "Fantastic service. I will use Air Canada again."
Cons: "The delay was unforeseen but acceptable."

Cons: "Not on time. I missed my connecting flight"

Cons: "The flight was delayed about an hour and a half, only after some time at the gate they explained it on the mic.I had a connection flight, and before landing they mentioned there will be agents helping those with upcoming connections to catch them up due to the delay, but those people just pointed me in the general direction of the gates. I had to ran all over the airport, confused after the terrible long flight, and since it was my first time there. I made it at the last second, they changed my seat without my permission and didn't have enough room for my bag so I had to check it. The general attitude of the crew was reluctant at best.The food was mediocre, like what you would have gotten in a flight 10 years ago, and they gave beef to people who asked for chicken. I wanted to be more cool about it, but it was a terrible flight in every Aspect, and I never even got an apology or a follow up."

Cons: "I did not like aircanada changed my sit without asking me.I did not like delays."

Pros: "Everything was amazing! On time and nice flight!"
Cons: "I lost my book, if someone can contact me of where to retrieve it, that would be great! Thanks"

Pros: "Staff was super nice to my surprise."
Cons: "Flight was late."

Pros: "The attendants were helpful The food was good"

Pros: "New aircraft 787. Direct flight from Israel to Canada, no layover in Europe. That was nice. The crew was very friendly and helpful. The worst part was the airport in Toronto. Very confusing to get around in. And having to fill out custom papers for Canada when I wasn't staying in Canada or leaving the airport. Didn't like that. But the service of Air Canada makes up for the airport, I would use their service again."

Pros: "Price was good and flights arrived timely"
Cons: "It's a typical new aircraft that is crowded when full"

Pros: "That there were no delays."

Pros: "the mounties rock, seriously"

Pros: "The flight attendants were wonderful. Everything was great but they stood out to me and my experience."

Cons: "Food was bad,"

Pros: "The staff was very friendly and extremely accommodating."
Cons: "There could have been a bit more on the entertainment selection side."

Pros: "Great customer service great people"

Cons: "Having to pay for changing return date. You should have an open ticket option for extended stays"

Pros: "Nothing"
Cons: "Because they had horrible service"

Pros: "The 787 is avery comfortable airlplane."

Pros: "The flight attendants were very professional and caring"
Cons: "My vegetarian food choice did not transfer from my United Airlines profile"

Pros: "Love the new planes and choose aircanada for all my Tel Aviv flight because of this"
Cons: "Food is terrible and it's always very cold. Near the end of the flight the A/C started leaking water from the ceiling."

Pros: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
Cons: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."

Pros: "Service, Food"
Cons: "Lack of entertainment console(having to pay for ipad) ,small and tight seating for long flight."

Pros: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
Cons: "I honestly can't say anything negative about this experience!"

Pros: "Would defently will choose AC again"