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Pros: "Safe arrival is a good arrival"

Pros: "Even with a delay it was nice"
Cons: "Nothing to say here"

Cons: "Noise"

Cons: "Entertainment services were glitchy. Couldn’t start the movie on my console until 15 min after the movie started. There’s no rewind/pause function so was out of luck."

Pros: "everything period"

Cons: "I believed that animals should not travel with people I had to switch seat with someone because I m extremely allergic to cats. So I had to seat in the back of plane to avoid a health problem. I think if people have the need to take their pets with them they should have a designated area. Not everyone love or like animals. Thank you"

Pros: "Tv"
Cons: "Wi fi didn’t work"

Pros: "Comfortable plane"
Cons: "Over an hour delay"

Pros: "Nothing!"
Cons: "We missed our flight by 2min, and no one made an announcement informing us that they were about to leave."

Pros: "Crew was pleasant. Girl over the intercom was very clear!"
Cons: "Delayed. Supposed to land in Tampa at 11:25pm we landed at 12:50am plane looked old and run down"

Pros: "Very nice and professional hostesses."
Cons: "Sound was not great in purchased headphones."

Pros: "On time, what else do you need to know?"
Cons: "The in-flight entertainment is lacking."

Pros: "Seating is spacious, food was okay, entertainment was sufficient but not the best. Overall I was impressed with Jet Blue and will most likely fly with them again in future."
Cons: "Didn't like a huge argument taking place between one family which held the flight up by at least 30 minutes. The crew were very patient with this family, but the passengers were not. I think the family should have been removed and asked to take another flight so that my flight could leave on time. It made everyone very nervous because we didn't know to what extent this conflict would escalate, so we had to sit listening to 3 or 4 members of the family arguing and constantly removing passports from luggage and going back and forth in and out of the plane. One member of this family actually entered the cockpit, which unnerved me because of the risks with terrorists these days. The family appeared to be of muslim descent."

Pros: "Snacks"
Cons: "Tv did not work"

Pros: "Crew were very nice, snacks and drinks were very nice, good inflight entertainment."
Cons: "Our plane left 90 minutes late after sitting on the tarmac for an hour because there were NO PILOTS. Cmon. That’s absurd."

Pros: "Nice staff"
Cons: "Air pressure not good. TV didn’t work. This is the 4th time I flew Jet Blue and had trouble with the pressure and the TV not working"

Pros: "We didn’t crash"
Cons: "Woman wth a dog wouldn’t take it off her lap. Delayed for an hour dealing with it. On top of being delayed 90 minutes for no reason."

Pros: "Lots of room"
Cons: "Cooperation with Emirates seemed not to be that well established"

Pros: "The pilot kept us informed regularly. The flight attendant was very good."
Cons: "My right elbow kept turning off the passenger’s tv next to me and the passenger on my left turned mine off twice!"

Pros: "Our flight was delayed a bit but that was not a problem for us-gave us a chance to have some lunch. All of Jetblue’s Staff from the res agent at the counter, flight attendants and crew were all very professional, courteous, pleasant and helpful. Uniforms very nice. Thank you."
Cons: "Nothing"

Pros: "Good service clean plane Friendly crew Very good fight ! Thankyou Jet Blue"
Cons: "Nothing - All was great !"

Pros: "On time, ease of boarding, airline friendly staff"
Cons: "Zero"

Pros: "I just like the way the crew attended to make you more comfortable in your flight."

Cons: "A bit of turbulence on take off , no fault of anyone except Mother Nature .. all in all a great flight !"

Pros: "See ratings. I liked the crew, the boarding process and the tv options, the text messages about flight status and changes were helpful. Free headphones for my child when we boarded was nice"
Cons: "My chair was broken (arm rest padding came off and unable to recline) and flight was delayed. Buttons on the arm rest were not located well, my co passenger’s elbow kept changing the channel and volume. Free wings sticker for my child was poorly made"

Pros: "Crew couldn't be nicer. A pleasant experience. Thank you."

Pros: "Snacks. Wifi"
Cons: "This is my fourth flight with JetBlue, ALL four times the flight was delayed 1-4 hours each. It seems like it’s an occurring theme for JetBlue. The crew were in a bad mood, did not want to help at all."

Pros: "Service at the door to print out our baggage tix & boarding tic. Very efficient & helpful. Cordial staff at departing desk & in the air. Left on time & smooth landing."
Cons: "I had to use Ladies’ room soon after take off & they wouldn’t let me get up for 20 min. More. I would have gotten up at my own risk instead of waiting for no- seatbelt sign!!"

Pros: "A super thanks to the staff member who expedited our boarding pass otherwise we eould have missed our flight due to snow delays. Great flight and very smooth landing."
Cons: "No USB Food is fine considering it is a value priced airline."

Pros: "Lots of legroom in the exit row"
Cons: "Flight delayed"

Pros: "Crew was exceptional"

Pros: "Well trained flight attendant crew."

Pros: "Free Wifi!!!"

Pros: "The Dunkin Donuts coffee"

Pros: "This airline was fantastic! The flight was very comfortable, the crew was friendly and it was very pleasant. Would definitely book with them again!"
Cons: "There wasn't anything I disliked about it, it did what it was supposed to do. I was very happy with my flight."

Pros: "Jet blue has friendly staff"
Cons: "We departed 1.25 hrs late."

Pros: "The pilot nailed the landing. I always grade the landings from 1-10. This was the first 10 I have ever given."

Cons: "Flight arrived late from international location so we needed to wait 20-30 min extra for inpection. Then, it left over 2 hours late due to mechanical issues which were never entirely fixed as we waited inside the plane. On top of that, there were only two tv channels working the entire flight"

Cons: "JB is my favorite airline but it bugs me that 9 out of 10 times that I fly with them the headset jack does not work. Therefore it does not matter how good or bad the flight entertainment is I just cant use it."

Pros: "Not much"
Cons: "No one checked our boarding passes... I waved a piece of paper, and all three of us went thru the entrance to security. We had tad pre- checked passes but since no one looked, we had to wait on a line for 20 minutes. Pre- check line? Nom- existent."

Cons: "Delay, delay"

Cons: "There is not a good snacks. Other than that service and confort are on their level."

Pros: "Over all Good!!"

Pros: "Price, schedule, and price"
Cons: "Gate personnel at TPA neglected to inform us of a gate change which almost caused us to miss our flight - argued with us about the efficacy of their so called, gate change announcements . No notification either email or text from Jet Blue to check in. Seemed to make the process harder to complete. The mobile site for Jet Blue was not very reliable or user friendly and made getting boarding passes quite trying. All this only applies to the DCA to TPA leg of our trip."

Cons: "The flight was very turbulent, and the captain did a poor job of keeping the passengers informed. In situations like that information goes a long way in comforting people."

Pros: "Crew was nice."

Pros: "crew was good"
Cons: "Four hours late. asked early on what was going on told that the flight coming in was late. then was told an hour before plane arrives it'll be another hour car because maintenance crew had to check things out. LAME!"

Pros: "Good service"
Cons: "Gate crew not given information about reason or extent of delay. Once on board there was another delay with no explanation."

Cons: "Plane was delayed by 4 hours"