Reviews for Thrifty in Washington
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Jan 15 2018
Rental vehicle type not available, but got a workable replacement opti
Pros: Relaced the pickup rental with small cargo van... not my ideal, it worked. Checkout was slow since they had to scramble to get the replacement fully prepped.
Cons: Had rented pickup, but since unavailable we got a small cargo van. Not as comfortable, but did manage to get all but one item needed fit into the van.
Dec 26 2017
Be careful about walking the car and identifying pre-existing damage
Pros: Easy company to work with. Nice selection of cars at a reasonable price. Convenient pick-up and drop off.
Cons: I always walk the car to double-check for pre-existing scratches and dents. The gate attendants seemed surprised that I wanted to walk the car and get them to note any pre-existing scratches and dents. Nothing negative happened when I dropped it off (because I had the signed note from the gate attendant), but I was glad that I did not blindly take the vehicle at the start of the rental period. Made me wonder what might have happened if I did not have the damage documented.
Dec 1 2017
Need quicker departure system
Pros: The car was reasonably clean and well equipped.
Cons: Single threads the exit so personal cars wait in queue for each checkout of rental cars. This is poor management of the process as even customers going back to airport are required to be held captive to the slothful efforts of the staff.
Oct 20 2017
Pros: Car was clean and fine
Cons: Rented a car for one day and they asked me 10,000 questions. Was in town for a funeral and don't understand why that was any of their business. My husband and I have the same credit card - same exact number, we just each have our name on o e. We inadvertently swapped cards and they wouldn't let me use it. I went to use debit and they first needed to check my credit score?!, see my return flight info and see more ID. It was such a hassle.